Social profile links - markup not working
-
Hi all,
Weeks ago, I implemented the advised social profile markup (below, but with my own details, of course) but I continue to have no success with getting my social profiles onto my knowledge panel. Any ideas?
Cheers,
Rhys
-
Thank you, Everett!
-
SwanseaMedicine,
That looks fine to me. The syntax used on our site puts a space between the colon ":" and the bracket "[" as in:
"sameAs": ["https://www.facebook.com/SwanseaMedicine/",
But I don't think it matters, especially if the markup checker said everything was fine. More than likely it's just going to take some time and persistence on your part. Here are some things you can work toward in the meantime:
If you don't have a WIkipedia page begin researching what it takes to get one, and hire a professional Wiki editor to help. You can find them on may freelancer websites by doing a search for Wiki or Wikipedia.
Build as many high quality citations as you can for the Swansea University Medical School from data hubs that may be used by Google to create Knowledge Graph boxes and other rich info in the SERPs. Here's a partial list in the attached image at:
-
Hi both,
This is the markup I've used -
I've put it into a markup checker, and it seems to be fine. Could it be a case that I simply need to highlight it to Google as kindly suggested by Everett?
-
If you're not logged into the account associated with that entity they probably won't be very responsive. If you were logged into the right account it shouldn't take more than a few days. I did this twice myself for another entity.
Either way, I hope you get it sorted out. The way Google handles this stuff is extremely frustrating.
-
Thank you all; very helpful. Not sure whether it is what Dr Meyers said, and we merely lack authority etc (this has mostly been done in the past 3 months), because I've also implemented a markup for our courses.
In answer to Gianluca, yes that is the correct business. Have I implemented the wrong markup? Have I used person not organisation? Thank you for the links, very thoughtful!
Thanks Everett, I have tried the feedback but I find they don't pay much attention to it - similarly, I've tried emailing google a number of times and don't get a response. Less than helpful!
thank you all for your kind response!
-
Just adding to the great answer above, if you are logged into the Google account associated with that Knowledge Graph (such as the one used for Google Local listings / Google+) and click on the "Feedback" link in grey at the bottom of the KG box it will allow you to suggest edits for various fields, including social profiles.
You can also provide feedback in the same exact way without being logged into the account, but I don't think it would have nearly as much success at getting added for all to see.
-
Apart what Dr Pete already said in his answer - I suspect that you are talking about the Knowledge Graph box of the Swansea University Medical School (https://www.google.es/search?num=100&q=Swansea+Medicine&spell=1&sa=X&ved=0ahUKEwibqcuu7vjPAhWRSxoKHfScCOkQBQgbKAA&biw=1397&bih=911).
If this is the case, then the correct schema.org type should be "Organization" and not "Person".
A good guide can be found here: https://builtvisible.com/micro-data-schema-org-guide-generating-rich-snippets/#organization.
On the other hand, if you are talking of a personal knowledge graph box, it would be useful for us to know your name and have a snapshot of the KGraph Box, so to investigate better your case
-
I'm trying to get a second opinion (since I'm not an expert on this markup), but the tough part on these is that the markup is only half the battle. Google's decision to display the social profiles is a bit more complex and may depend on authority, query intent, and other "brand"-like factors. It's possible to be doing nothing wrong, technically, and still not get those options in you Knowledge Panel.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Http or https for citations and link building
I'm wondering what version of my website I need to use on Google My Business and link building etc.. I have setup https and am using a 301 redirect for all http traffic. My question now is, do I need to go to all of my current citations/links and update them to https? I would think the citations/links in-place will hit the 301 and it won't matter what I set. Duplicate content isn't a problem since the canonical version of the page is https. I can't get a clear answer on the web and can't find anything on Google's site that suggests one way or the other. I'd just like to have some feedback from my fellow Moziopians 🙂 -fencepencil
Local Listings | | fencepencil1 -
Why would a website link disappear from a Google Place listing?
Hi, a local non-profit recently re-branded their name from MacDonald Center to Maybelle Center. When they updated their business information their website link disappeared. They've updated from within and dashboard to no avail. We've requested edits/updates via Google Map maker but it says Denied. Here's a URL for the SERP result. Note the button for "website" would normally appear by the button for "directions" https://www.google.com/search?sourceid=chrome-psyapi2&ion=1&espv=2&ie=UTF-8&q=maybelle center portland&oq=maybelle center portland&aqs=chrome..69i57j69i59j69i61.4316j0j7 Can someone please explain why this is happening and how we can fix it? They are a great community organization who's about to receive some media coverage and we'd really appreciate it if users hearing about the group be able to easily access their new website. They are aware of their duplicate listings but, typical of non-profits, have limited time and funds so are prioritizing to address more urgent issues first. However, I don't believe duplicate listings would cause such an issue but please let me know if I'm wrong here
Local Listings | | Flock.Media0 -
Scoot local links
I've been approached from Scoot trying to sell me their local directory links.
Local Listings | | LaurenGT
Its a one-off price of around £80 to be listed on all of their 500+ directories and £20 a month to be able to do any changes and to keep the web links active.
The list of the directories are here - http://submittrackz.scoot.co.uk/directories The question is, are the links of much benefit for local seo?
I was thinking of reselling this so the cost is not the problem so much, its just the quality of the links in question.
Thanks
Dave0 -
SEO - Should individual doctors at facility claim a Google My Business profile?
My client is a physician facility with several doctors practicing at the facility. When doing a Google search for some of their practices such as "family practice" one of the doctor's profiles will display in the Google Local pack - however it is not linked to the facility website where their profile exists. As of right now, we are using YEXT and other tools to claim Google Business Profiles for each practice, not the individual doctors. If there are unclaimed accounts for individual doctors, they are alerting Google that it’s a duplicate and should be taken down. Is this the right process to follow for SEO best practices or should we be claiming both the business and individual doctor profiles? The reason they are not claiming individual doctor profiles is to cut down on duplicate reviews as part of the Reputation Management Program. Advice much appreciated!
Local Listings | | chrisvogel0 -
Should I disavow local citation page links?
Hello Moz Community, I am worried about my link profile. I feel like there are so many low domain authority links coming from citation pages, or business listings. www.futuresolutionsmedia.com Would you recommend that I try to get rid of them, or just leave them be? Disavow them? MgircmN
Local Listings | | FutureSolutionsMedia0 -
Local Link Building Question: High DA Chambers vs Low PA Trade Groups
Hi all, We've been researching relevant, real organizations in our area that allow members to link their websites from the directory. I've basically got two buckets of prospects: Chambers of commerce type sites with more authority (DA ~40+) but less relevance to our niche (injury law) Bar associations with less authority (DA ~20) but super relevant. Assuming that they cost the same and covered the same geographic area, which links would you go after if you had to choose one or the other? Thanks in advance.
Local Listings | | LeeAbrahamson0 -
Missing Links
I've recently been researching local memberships and associations to submit my business information to as a way to get involved in the community and gain backlinks simultaneously. A specific listing I was looking into, Think Local First (http://thinklocalfirst.net/Members) has a DA of 37 with the listing page at a 26 PA ( and homepage at 42 PA). After checking out a few of Think Local Firsts's currently listed websites on OSE, I've noticed that not one of them is showing an inbound link from this organization. I would like to represent my business on this page, but would prefer to gain a link from doing so. Can anyone give me any insight as to why this isn't reflected in the business's backlinks? I did check a couple sites with majestic and Ahrefs with the same results. Thanks in advance!
Local Listings | | LMcLaughlin0 -
Site links mutually exclusive with Google+ Business?
Hey all! I've been looking at the search results for our company name (Angelsmith). Looking at our listing, our search result has title, authorship, ties in with Google+, reviews, link to map, plus the big sidebar Google+ Business result with map, logo, directions, hours, etc. Our site is well-indexed, we're using a sitemap, etc. but I notice we do not have any sitelinks under our result. And come to think of it, I can't remember seeing any search results that have authorship and Google+ listings on it AS WELL AS a nice set of sitelinks underneath. So I'm wondering: are Google+ Business and sitelinks mutually exclusive? How about authorship and sitelinks? Do we have any control over which get displayed on search results? Thanks in advance, --eric
Local Listings | | EricOliver0