Facebook Business Manager - Assigning Roles & Billing
-
In the past, we assigned roles and managed business Facebook pages by sharing admin access with an individual account. However, we encountered an issue with this, as when it came to advertising, billing was processed under that individual account and not the account of the actual business Facebook page.
To resolve this, I have begun setting up a Business Facebook Manager account. However, need some guidance. I have claimed access to a business Facebook page and assigned a person to manage this page. By doing this, I can now see that the assigned person has the ability to make posts on that page and to create and manage Ads.
Two things I need clarification on however:
-
When advertising is conducted, is it billed to the credit card details for the Business Page? (And not the billing details of the individual it was assigned to)
-
It seems that the assigned person cannot boost a post? Am I missing something here?
Thanks for your help!
-
-
Hi there!
What's most likely going on is the assigned person doesn't have the right amount of access, or you haven't set up the ad account correctly.
It's billed to the credit card attached to the ad account. Have you set up the ad account? You can't run ads just with a business manager you have to use the ads manager.
How are they boosting the post? There are two ways to do it, once from the page directly and one from the backend of the ads manager.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Facebook ignores multiple slashes for business listing - true duplicate page issue?
Hi everyone, I am doing an external link audit for a site that contains a large number of public business profiles in it. As a part of each profile, there can be a website listed for the business, as well as a FB page and twitter etc. Pretty standard. There are thousands of business profiles on the site and I noticed that in a small group of links to FB profiles there seem to be typos. These are not the actual businesses that I found, but I have taken common public profiles and modified to show what I am seeing to give examples. https://www.facebook.com//nissanusa/ https://www.facebook.com//pizzahutus/ https://www.facebook.com//WhiteHouse/ https://www.facebook.com//TrekBicycle/ Notice the double slash. You can put as many slashes as you want and it makes no difference, e.g. https://www.facebook.com///////////////////////////////////////////////////////////TrekBicycle/ FB shows a 200 for all of pages when it should show a 404. There is no 301 to the correct URL. Facebook also does not canonical these other pages to the one slash URL. You could call this a potential duplicate content issue due to typos. These types of pages would be important for brand related searches for a business. Google may be smart enough to ignore them, or maybe the typo does not happen often enough that it does not really matter. I am just surprised that FB does not 404 or 301 these pages. When I checked my personal FB page URL and some of my friends, this does not happen. FB shows a 404 if you add extra slashes to personal pages. So, the duplicate issue seems to only be with business type FB pages. Curious about what the group thinks or if they have seen similar situations like this one. Thanks!
Social Media | | CleverPhD0 -
Facebook Reach on Post Just Spiked!
Yesterday I put a post with a photo on our company Facebook page Normally our reach on a post is 500-600 out of a list of 77,000 followers. However, since posting this one yesterday afternoon, our reach has hit almost 9,000! The only thing different with this post vs. any others we've done is that I put a text link for the company name back to the same Facebook page that the post was put on. I didn't intend to do this, it's just that when I started typing in our company name, Facebook suggested making it a link, so I thought, why not? I'm thinking somehow that made it appear in more people's timelines than usual. We posted it the same time in the day as every other post, and this was the only thing unique about it. Any thoughts?
Social Media | | GenesisToday0 -
How can I have mistaken identity Facebook work history removed from uncooperative person's profile?
My client, a cosmetic surgeon in Lynnwood, WA was attacked earlier today on Facebook by the supposed ex-wife of a cosmetic surgeon in Arizona with whom they have no association. The other practice has a name that is close, but there is absolutely no relationship between the two. We promptly removed the comments from my client's wall and images and blocked the person who posted them. Unfortunately she has posted in her work history on her own page that she works for my client's practice and blocking her has not removed my client's name, logo or fb link from her page. This poster's comments are so tragic and bizarre I'm honestly not sure she is a real person, though the doctor she mentions in her posts does appear to have a real practice in AZ. I could not find a way to report to Facebook that she did not in fact work for my client at any time. I have so far had no response from her to my request to remove it from her About page and due to the bizarre nature of the comments, I don't well trust she'll follow through. How can I have this erroneous work history removed from this person's profile page? Facebook FAQ offered no answers. Thank you.
Social Media | | Sharla0 -
How to Optimise Your Facebook Business Page
Buongiorno drom hot & humid wish the clouds would clear ofdf wetherby UK 🙂 On this page https://www.facebook.com/philpottsltd and illustrated here
Social Media | | Nightwing
http://i216.photobucket.com/albums/cc53/zymurgy_bucket/philpotts-official-page-as-is-1_zpsf900b6b3.jpg
Is the reason the Philpotts Facebook page does not appear for target term "Philpotts Sandwiches" down to no mention in the description & no mention in the url? Would like to know the classic way to do on page optimisation ( I know this is will be very limited ) for a Facebook business page. Grazie tanto,David0 -
Benefits of getting inbound links to your Facebook account to go through your domain?
Hi, I was browsing a magazine recently and came across an advert that had a text of: domain.com.au/facebook When you visit this address you are automatically redirected to their Facebook account. It got me thinking, is there any benefit to this? It's the first time I've seen it and I presume they get links from outside sources to their FB account to go to domain.com.au/facebook rather than facebook.com/sitename Thanks
Social Media | | bradkrussell1 -
Google+ What account to use for business?
Ok, we have been pretty dismissive of Google+ but having read more and more about how it is now directly influencing search results (currently in the USA) we are going to suggest setting up accounts for business. The question is, which Google Account should be used for the business page? In the nice presentational video on Google+ the example business is a nice local bike shop, which is simple right? Just use the small business owners account. But what about larger clients? Who in the org should have the business page on their account? What if that individual leaves? Can the page be separated from that account? Should you use maybe a Google Apps for Business account? But the issue with that is you will obviously have no one in any circles to share that page with. It all seems to be too closely tied to the personal side of Google+ Any help would be great. Thanks.
Social Media | | CarlE0 -
How do website owners gain from facebook scams like this?
I've noticed two things that are going wild on Facebook this week: http://timhortonsgiveaway.me/ and http://promoforipads.net/ In the first scenario, you supposedly just click share and they'll send you a $25 Tim Horton's gift card. (For those who don't know Tim's it is a very popular coffee shop in Canada). There's no way this is happening...they claim to have something like 5000 cards to give away. In the second one they're apparently giving away 1000 ipods. Yeah...OK. So, they're obviously scams that are just trying to get a few zillion facebook shares. But why?
Social Media | | MarieHaynes0 -
Is facebook and twitter always a good idea to promote a website and improve Google rankings?
I'm attempting to promote a fresh seafood market / restaurant here on the Sunshine Coast, Australia. I have not found a lot of examples of people using Twitter and Facebook to promote this type of business here. Is it hard to justify the time for return here? One benefit I thought for twitter is we could have tweets displayed on site giving us some dynamic content which would hopefully keep Google spider coming back more regularly is this correct? Is there any link building advantage to using these social media sites?
Social Media | | iSenseWebSolutions0
