SEOmoz bar causes FF to hang
-
I use FireFox as my browser on a Windows pc. When I close FF it rarely closes properly. The process is still visible in the task manager. I need to end the process to shut it down.
After researching the issue I learned this problem is usually caused by an add-on. I disabled my add-ons one at a time and it is clearly the SEOmoz bar causing the issue. I can run every other add-on without any problem but if I use the mozbar but itself, the issue occurs.
I plan to report this problem to the help desk but first I wanted to ask if others are experiencing the same issue. The more data that can be collected, the easier it will be to resolve the problem.
Thanks in advance for your feedback.
-
If it happens I tend to use the task manager to kill it after 30 seconds.
-
Same issue here. Firefox will eventually close for me, but it takes 5 minutes or so.
-
You May have already done all this, but just in case others may be experiencing...
Just as a first step i would remove the MOZBAR (Not disable actually remove fully)
Second clear all cache and cookies (clearing all your PC's temp and prefetch can sometimes assist as well, but not necessarily relevant. And yes i know there are many articles out there that say do not clear prefetch, but they are incorrect...
Next reinstall the Addon
Just from years of support, this is the first steps I would take on any addon no matter the author. Add ons source code is rarely the issue, and most often system specific. But of course there are always exceptions to the rule!!
W00t
Realized after making blanket statement "Add ons source code is rarely the issue, and most often system specific" ..... That could be misinterpreted. Speaking specifically to hung processes, this is caused by a DLL interacting incorrectly, and if your temp and cache is full, this adds to the issue especially in this instance because the browser itself begins reacting slower, because it is having to shift around data every time a query is made. In the instance of Mozbar, I would assume it makes a "call" on almost every interaction with browser. This is the reason for both the Temp and cache clear as well as reinstall. (Just to verify it gets a "fresh start" at interacting with system resources)
But of course this could be the simple fact that the addon is making so many calls.... Hope i cleared something up (probably not LOL)
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Question about how to do keyword research on SEOMoz
Is there a way I can check what are the Keywords that drive traffic to a specific website using SEOMoz?
Moz Pro | | theLotter0 -
How can i get seomoz to crawl a campaign on demand
hi how can i get seomoz to crawl a campaign on demand instead of on a weekly basis? For example i have corrected some error warnings and on page elements and would like it to re crawl the site sooner to see how the corrections have worked? thanks
Moz Pro | | Bristolweb0 -
How do we use SEOmoz to track Local Searches? Is there a way to set the location from which the campaign tracker is "searching"?
It seems that there is no way to set a parameter for location. In Places, I'm able to define my targeted region. How does SEOmoz mimic that localization? Thank for any help! -- Chris
Moz Pro | | ChrisPalle1 -
Seomoz toolbar - Server location
Hello, We target french countries and it seems IP server location is important. So we took some hosting at Planete Hoster (located in Canada) with French IP, but our seomoz toolbar says our website is located in Canada 😞 See: http://www.aupaindantan.fr/ Could you please explain? do we need to change the hoster and to take one in France or this one is ok? Thank you for your answer
Moz Pro | | ahernoux0 -
Set up of SEOMoz campaign for specific country within a global website
I'm tasked with optimising the UK part of a global site. www.mysite.com/UK - how should I set my campaign up in SEOMoz? Is it a sub domain?
Moz Pro | | columbus0 -
Recommend SEOmoz PRO Tools on LinkedIn
Hey Moz Community, Because honest user reviews are the best way to inform people about SEOmoz PRO tools and benefits, we'd love for those of you who are on LinkedIn to leave a recommendation for our product: http://mz.cm/urHa1e If you do choose to leave a review, please be honest in what you say. Even if it's not 100% hearts & flowers, we'd rather you keep it real. Thanks!
Moz Pro | | EricaMcGillivray0 -
"Powered by SEOMOZ" at the bottom of White Label reports?
I'd like to upgrade to Pro Plus for the white label / own branding option. However, I have just noticed that the "white label" pdf reports still feature "Powered by SEOMOZ" at the bottom of each page. Is this a mistake? $2400 / year should be enough to remove SEOMOZ branding completely, surely?
Moz Pro | | AndieF1 -
Would an SEOmoz Q & A feed be useful?
I don't see a Q & A feed subscribe button. Am I missing it? Seems to me that being able to receive updates when new questions are posted would be useful.
Moz Pro | | Gyi1