Welcome to the Q&A Forum

Browse the forum for helpful insights and fresh discussions about all things SEO.

Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.

Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).

Keyword Explorer - Unable to complete searches for data?

Moz Bar

985

daniel-brooks Subscriber last edited by

Hey guys,

I'm in the process of completing some keyword research using Keyword Explorer but every time I complete a search I'm told that explorer is unable to perform the search at this time and that I should refresh the page, or search with a new query.

Is anyone else having this issue/had this problem in the past?
1 Reply Last reply
Reply Quote 0
daniel-brooks Subscriber @jocameron last edited by

Thanks Jo!
1 Reply Last reply
Reply Quote 1
jocameron Staff last edited by jocameron

Hi there!

We're currently having issues with our Keyword Explorer not returning data, so sorry for the trouble!

We'll keep our health page updated with the latest news: https://moz.com/help/status/maintenance-and-outages

Cheers!
Jo
1 Reply Last reply
Reply Quote 3

Got a burning SEO question?

Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.

Start my free trial

Browse Questions

View

From

Sorted by

With category

Explore more categories

Related Questions

Important news on Fresh Web Explorer

Hello Moz family, After much deliberation, Moz has arrived at the difficult decision to shift away from brand & keyword mentions monitoring as a standalone tool in Fresh Web Explorer. Though we believe in the value of this service for our users, we’ll no longer be supporting it in order to provide more innovative features that better suit the modern needs of SEOs. We will, however, continue to support existing features within the Pro platform that accomplish similar tasks, like link building, content planning, and mentions monitoring. We understand you might have a few questions and have compiled a list of common FAQs below. Within the answers, you will find a number of other resources to help you out. When is Moz sunsetting Fresh Web Explorer?
Moz will be sunsetting Fresh Web Explorer on November 10, 2020. At that time, you will no longer be able to access this feature within Moz Pro. This means that there will no longer be the ability in your settings to opt into email alerts from Fresh Web Explorer as the email alerts will discontinue after this date as well. I used Fresh Web Explorer for brand and keyword monitoring across the web. How can I do that now? Though it’s not a direct replacement, setting Brand Rules within a Campaign allow a user to monitor specific keywords in the Link Opportunities section, much like Fresh Web Explorer. By monitoring the links that mention your tracked keywords, but do not link to them, you can easily reach out for link opportunities. It can also help you plan content strategies by understanding what is being discussed within the content of those pages. You can read more about Opportunities within Links here. I used Fresh Web Explorer for link building opportunities. How can I do that now? With Moz’s vast link index you can uncover valuable link prospects, create a solid strategy, and track your progress. Within Link Opportunities in a Campaign, you can understand the domains mentioning your tracked keywords (set within your Brand Rules), but not linking back to you. Link Intersect provides an analysis on who's linking to competitors, but not you, and can help users plan strategic link outreach. You can also use Link Tracking Lists to help track progress for link opportunities you’ve identified through unlinked mentions of your brand or your competitors. Our Keyword Explorer tool also includes a Mentions module. Mentions show you pages that contain the searched keyword and gives you a snapshot of the Page Title and URL. Within Mentions, understand a link’s Mention Authority score, which predicts the authority of the page using a proprietary algorithm, along with a combination of Moz metrics that take both the authority and influence of the page into account. Need help getting started with all of these similar features? Read more here. I used Fresh Web Explorer for content planning. How can I use Moz for that now? There are many ways you can plan your content strategy using Moz. For a high-level understanding of how Moz Pro can help you plan content, take a look at our Beginner’s Guide to Content Strategy here. Otherwise, one way you can understand what is being mentioned within your tracked keywords is through Opportunities in Links within a campaign. This feature helps you get a sense for what type of content is published on the web around your tracked keywords, branded or non-branded. You can then plan similar content as what’s being mentioned. For more information on how to set up Brand Rules in a Campaign, click here. I used Fresh Web Explorer for the email alerts to notify other stakeholders on keyword & brand mentions. Can I do that another way within Moz Pro? We recommend using our Custom Reports to email your stakeholders of tracked mentions on the web. You can set Brand Rules within your Campaign settings for branded or non-branded keywords you’d like to monitor. You can read more on how to set up Custom Reports here. The Moz Pro feature alternatives you suggested aren’t really a direct replacement. Why? We recognize that our feature suggestions are not a direct replacement for brand and keyword mentions monitoring. And, we also understand that this functionality is desired by many of our users. We will be exploring opportunities to include some of the Fresh Web Explorer functionality within future versions of Moz Pro. In the meantime, if you're looking for a direct replacement, we suggest checking out BuzzSumo. Their Monitoring feature provides you a one-stop-shop for monitoring your brand, keywords, and trends across the web. Do I need to do anything before the sunset on November 10, 2020? No. Fresh Web Explorer will simply disappear from the Moz Pro interface. No action is needed on your end. Once retired, you will no longer see the page within Moz Pro and you will no longer receive alert emails that were previously set up from the settings tab within an account. Do you have any content you can point me to that outlines the other ways in which I can find my brand’s mentions in Moz Pro? We sure do! Check out this fantastic Help Hub article that outlines all of the ways you might track, monitor, and analyze your brand’s mentions in Moz Pro. The features here include Keyword Explorer’s Mentions, Brand Rules, Link Opportunities in Links within a Campaign, Link Tracking Lists, and Custom Reports. If you have any questions, I'm happy to discuss more in the Q&A thread. Or, feel free to send an email to help@moz.com with any questions. Best,
Jacob Butler
Moz Bar | | jacob.butler

4
Data Analysis Tool - No data found for this domain

For some reason, about a week ago, my clients website nolonger appears on the moz analysis tool ( www.movietrailersarea.org ) which it previously was. now i get the error "Bummer! No data found for this domain" and now nearly all traffic has also depleted.
site is still indexed by google & robots isnt blocking any crawlers.
any idea?
Moz Bar | | Mike569

3
Keyword research tool fail to give data on hindi keyword

i am trying to get the keyword in Hindi. but this software is failed to provide me data for Hindi keywords
Moz Bar | | Nobody1599776717912

0
Strange insight "tracked keywords" from Moz

Hi there, I was wondering if somebody is seeying the same problem. Since a couple of days i got a new keyword insights in my mail and i've seen some strange things for two accounts. The branded keywords are dropped lower then position 51. The thing is that i got an insight, i checked it in my private mode and the branded keywords are still there. Other keywords are still ranking, and there is no effect on my traffic. There is no connection between the sites. One has a couple of links and the other a lot. One has a very good page with nice optimalisation and the other has no text. So it couldn't be over-optimalisation and incoming links...
Does anybody have the same problem? Greetings,
Niels
Moz Bar | | NielsVos

0
In Moz Medium Pro how many pages can you track for keyword rankings at a time? I know you can track up to 50 in Standard.

I would possibly like to upgrade my subscription from Standard to Medium because I want to be able to track more pages in Rank Tracker. Unfortunately, the product descriptions do not include how many pages you can track in Rank Tracker.
Moz Bar | | VacasaSEM

0
Keyword Ranking Question - Paid Ads?

Hi everyone. I have a question about the Keyword Ranking tool. I am currently tracking 93 keywords. My question is, does the ranking count just organic rankings or does it count if my company is spending money on a google ad? So for instance, if all paid ads were stopped on Google, the current keywords we rank for according to the MOZ tool shouldn't change, right? Thanks.
Moz Bar | | trumpfinc

0
Keywords Rankings Per Campaign

I want to use the keyword ranking tool, however I want to separate the keywords being tracked for each campaign (or client). I added two campaigns, but it seems the keyword tracker tool is not connected, or has no way of even filtering the list. I have multiple clients who may want to use this feature, but I can't use it if they are all lumped into one interface. Any ideas?
Moz Bar | | colewebdev

0
Keyword Difficulty, can I change local and global search volume results from Bing to Google?

Under the Keyword Difficulty tool among the information provided to you when you complete a search is a local and global search volume. Above those numbers it says "Bing Search Volume (Exact Match)" is there any way to change this from Bing to Google? Or do I not understand what exact information they are giving me here?
Moz Bar | | jimmitoro

0