Close account
-
I want to close my account how can I do it?
-
Hi there!
Sam from Moz's Help Team here - thanks so much for reaching out!
Could you please pop a message over to help@moz.com regarding this - we'll be happy to help!
Looking forward to hearing from you!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Solved Cancel Account
I was charged after cancelling my account that is not being used. What should I do? Cancel with my bank?
Product Support | | ValFulton1 -
I need a refund on my account
I had a free trial and I thought I had cancelled it, and was charged $179. I need help cancelling the account and getting a refund. i already sent email to help@moz.com but no one answer me...
Product Support | | i9hdads1 -
I'd like to completely delete my account in here. How can I do that?
I just don't want to have this account anymore. So there has to be a way to delete it.
Product Support | | PriiduT0 -
I created a trial account and forgot to cancel it. I am a student and have just had a direct debit of £100 from my account.
I created an account for some research for my uni work and forgot to cancel my account. I am now £100 down and I dont want to use Moz any more. Could you please refund my account as I am a student and cannot afford this service. My Account is ** and my email is **
Product Support | | amberjmorrison0 -
I want add additional users to my account. Can I?
Diar sir. I want add additional users to my account. Can I? tamai@softplanning.jp
Product Support | | tamainoboru0 -
I want do delete my account
Dear Moz team, I have subscribed for 1 month free Moz trial account. It was free but to subscribe this account I need to put my credit card details. Suddenly at the end of this 1 month term period Moz tried to cut 149 Dollar from my account without notifying me. But they could not because my credit card was locked. Is not a kind of cheating? I tried to delete my credit card deTails from the account but there is no option to delete. Why? please answer my question and delete my account permanentl. Rezwan Siddiqui rmsiddiquii@gmail.com
Product Support | | rmsiddiqui0 -
How to delete account
Hi I don't want to continue my pro account and want to cancel the subscription.
Product Support | | alicedeans
I do not see a direct link for it.
Please help for the same before my first payment is made on 26th July 2015. Thanks0 -
Reset my MOZ Account?
I recently redesigned my 2 websites. Both are large 80+ page sites with unique text on every page, no keyword stuffing and generally using all the proper SEO techniques ( I hired a professional w/ 10 years experience). My pages rank for the targeted terms, but MOZ reports say "Not in the Top 50". I had friends run "Clean Searches" from the west coast and we were ranking. Prior to the redesign, I used MOZ and the reports were very accurate. Should I reset my MOZ account or what?
Product Support | | KevnJr0