Moz not tracking search traffic & not displaying correctly in pdf report
-
Hi
For one of our clients search traffic has stopped tracking and there are no error msgs.
For the same client, when you save the report to pdf format, it appears as per below?
-
Hey,
Thanks for reaching out to us!
Unfortunately your screenshot/attachment is not showing up here. Would you be able to contact us at help@moz.com so that we can look into this issue.
Thanks,
Eli
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I have subscribed for 1 month free Moz trial account. i need to delete my account permanently
i can not delete my account from account setting , so what should i do??
Product Support | | woline20080 -
Analytic goals in Moz
We should have the ability to see any and all conversions goals, as defined in analytics, in Moz. After all, the whole point of marketing, SEO, PPC, Social, etc. is to drive sales or leads that create sales right? So, why should we have a dashboard tool that doesn't show us the 1 thing that ultimately matters the most? I understand that Moz simply wasn't designed to do this, but I think that should change. After all, we are in this to make money I hope. My 2 Cents. Micha
Product Support | | Multiverse-Media-Group1 -
Moz Analytics - Barely working, zero quality control
Two major issues with Moz Analytics - we've reached out to the help team on this multiple times and I've seen no clear answers from their team. Anyone hear anything on this or find a solution? Weekly Automatic Reporting: This has been sending between four and six "weekly" reports to my clients. This has impacted over 30 clients. Many of them contain blank or incomplete data. Sometimes, it'll take over 24 hours before a completed report gets sent after the first incomplete one. Addition of Keywords: The "Add & Manage Keywords" feature has been down for at least 24 hours at this time. Any campaign that I attempt to add keywords to refreshes the page without adding keywords. It appears that the href is set to "" and whatever code that is required to execute the addition of the keywords into the database is not being fired.
Product Support | | RangeMarketing0 -
Could not connect to analytics.moz.com
Hi All, For 2 days I cannot access my moz analytics. I can log in, but when I click the Moz Analytics button, which redirects me to: http://analytics.moz.com/pro/home I receive message that chrome could not connect. Screenchot attached. Rgds! Screen-shot-2014-05-24-at-11.40.51-AM.png
Product Support | | mefendulov1 -
I'm tired of logging in to MOZ
I like this site, I really do, which is why I visit multiple times a day. But I grow weary of these premium sites that require me to log in multiple times a day. This morning I was simultaneously working at ordercup.com, strengthcoach.com, and moz.com, and all three log me out at every turn. Argh!!! What's worse is that some MOZ pages think I'm logged in and others don't. I don't fully understand the logic behind the curtain, so I wander from page to page trying to get the login in sync. Why can't these sites work like lynda.com where I can stay logged in for days and weeks? To top it off, LastPass rolled out a new release that broke auto-login. All this logging in is getting in the way of me getting anything done.
Product Support | | ChristopherGlaeser3 -
Why Moz Analytics says that my site had a 13% traffic increase and Moz Pro says that the same site had 3% decrease on traffic?
Every Tuesday The first thing I do in the morning is check my updates on my Moz Campaigns... Today the numbers just don't make sense... How come Moz Analytics and Moz Pro are showing different numbers? Does any one have the same problem? Which one should i trust?
Product Support | | Felip30 -
The websites I add to my Moz Analytics account do not appear in the old "Pro" account. What is going on here?
The websites I add to my Moz Analytics account do not appear in the old "Pro" account. What is going on here?
Product Support | | GameDay1 -
Where is the full list of Directories on the new Moz.com website?
I used http://www.seomoz.org/directories almost daily. What's the Moz.com equivalent URL?
Product Support | | BrianAsh0