Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
My website is penalized from google with no message in GWT.
-
On 26 of October 2018 My website have around 1 million pages indexed on google. but after hour when I checked my website was banned from google and all pages were removed. I checked my GWT and I did not receive any message. Can any one tell me what are the possible reasons and how can I recover my website? My website link is https://www.whoseno.com
-
Would you be able to send me a dm with a copy of that email? I'm interested in larger sized automatic sites and trying to figure out where the limit is (and how yours isn't allowed when others are)
-
Thank you for your responses. I just received email from google after 3 days with the reason. They are saying you website is generating automatic content.
-
This is a really fascinating question. It's highly irregular for Google to de-list a site with absolutely no reason given. Even if it's something really bad like serving malware to Google's users, you usually get a hacked content notification
Your assertion that your site has been de-listed by Google due to data you are seeing in various analytics packages is backed up by Google's front-end:
- https://www.google.co.uk/search?q=site%3Awhoseno.com
- https://www.google.com/search?q=site%3Awhoseno.com
- https://www.google.fr/search?q=site%3Awhoseno.com
- https://www.google.bg/search?q=site%3Awhoseno.com
I can't find any pages from your site in Google US, UK, France or Bulgaria. Whatever has happened they seem to have gone fairly thermonuclear!
I performed a 25% crawl of your site using Screaming Frog (rendering / JS enabled), using Google's user agent (Googlebot). Some pages returned an error 404:
- https://www.whoseno.com/number-information
- https://www.whoseno.com/whose-number-is-this
- https://www.whoseno.com/track-location
- https://www.whoseno.com/get-mobile-number-details
- https://www.whoseno.com/phone-number-details
- https://www.whoseno.com/get-complete-details-of-your-ex
- https://www.whoseno.com/track-any-mobile-number
- https://www.whoseno.com/wrong-number
- https://www.whoseno.com/whose-number-is-this-calling-me
- https://www.whoseno.com/phone-number-search
- https://www.whoseno.com/recent-lookups-on-whoseno
- https://www.whoseno.com/get-details-of-any-mobile
- https://www.whoseno.com/get-details-of-any-phone-number-for-free
- https://www.whoseno.com/trace-location-on-map
- https://www.whoseno.com/reverse-directory
- https://www.whoseno.com/track-location-by-phone-number
- https://www.whoseno.com/reverse-phone-lookup
- https://www.whoseno.com/phone-number-lookup
- https://www.whoseno.com/reverse-phone-lookup-service
Although this seems like quite a few broken pages, there were many more which were rendering properly. This just looks like the kind of stuff which Google would flag as crawl errors, rather than taking a site down in its entirety when the majority of pages return 200 (OK).
Some of the URLs like, getting "complete details about your ex" Google may frown upon. People shouldn't really be able to go on a site and get complete details for their ex-partner as that promotes stalking (something which Google is firmly against, and which most first-world governments are moving to take more and more action on). Even if the name of the page is misleading and it doesn't (when working) really supply that functionality, that then makes it a spam page instead (as it looks to satisfy unscrupulous users looking for such information and then fails to deliver).
Out of the pages which are returning 200 (OK), most of them are individual phone number pages. An example might be this page: https://www.whoseno.com/US/2014623561 - the number has been publicly logged as spam. With the advent of GDPR legislation, if you are logging phone numbers and publicly keeping a database of them (without the permission of the phone number's owner) then you may be in breach of new European GDPR legislation (read about it here).
Google wants to continue operating in Europe, so whilst they may be an American company GDPR does heavily impact Google. They want to comply with GDPR
I checked the technical indexation of your pages, there don't seem to be any huge red flags.
- Robots.txt isn't blocking critical pages and resources
- Nor is the Meta no-index tag
- Canonical tags don't seems to be de-indexing real pages and pointing Google to broken ones
- Google's user-agent seems to be able to access most pages properly
I decided to search for your site on Bing to see if they had also de-indexed you:
Bing still holds pages and records of your domain.
One of the results really interested me. There's a Twitter profile listed on those search results, the SERP snippet reads like this:
"Hussɑin Aвduℓℓɑtif (@whoseno) | Twitter
The latest Tweets from Hussɑin Aвduℓℓɑtif (@whoseno_)"_
The Twitter profile has been suspended. This may or may not be your Twitter profile. If it's not your Twitter profile, your digital identity may have accidentally been combined with this person's who may or may not have Twitter ToS or state-level action against them
You need to go to Google's Webmaster support forum here and ask them what the deal is.
It's unlikely to be Penguin / link related and I don't think it's tech related either. It could be GDPR concerns, pollution of your digital identity - combined with a 3rd party who has state-level action against them, or it could be a basic 'Google glitch'
-
Ok, this one may be interesting, if it's none of these options below I'd love to take a deeper look, send me a dm on twitter: https://twitter.com/thomasharvey_me
So, I see that you're on Cloudflare, are you still being crawled by Google?
Have you looked in the old search console? Have you or anyone you work with done anything in the "remove urls" section?
Have you seen any change in crawl stats recently?
Any recent changes to the site that may have caused this?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Website ranking stuck on 2nd page of google. How to bring it in top 10 position??
Hi I am working on a site indianhomeappliances.in that for search terms such as 'best washing machine in india' appears near the top of the 2nd page of Googl for url https://indianhomeappliances.in/best-washing-machine-in-india/ When looking at what is listed on the 1st page for 'best washing machine in india' I would appreciate any advice/guidance on what else could be done to give the site a final push to get on the 1st page of search results. I have made more than 60 backlinks along with sites from competitor analysis via moz for this page Looking at the sites that are on the 1st page I cant understand why many of them are ranking higher than me? Any insight and plan of attack would be most appreciated from any search experts on the forum. My website is 2.5 months old. Many Thanks
Intermediate & Advanced SEO | | Pank00770 -
Someone redirected his website to ours
Hi all, I have strange issue as someone redirected website http://bukmachers.pl to ours https://legalnibukmacherzy.pl We don't know exactly what to do with it. I checked backlinks and the website had some links which now redirect to us. I also checked this website on wayback machine and back in 2017 this website had some low quality content but in 2018 they made similar redirection to current one but to different website (our competitor). Can such redirection be harmful for us? Should we do something with this or leave it, as google stop encouraging to disavow low quality links.
Intermediate & Advanced SEO | | Kahuna_Charles1 -
Google Pagination Changes
What with Google recently coming out and saying they're basically ignoring paginated pages, I'm considering the link structure of our new, sooner to launch ecommerce site (moving from an old site to a new one with identical URL structure less a few 404s). Currently our new site shows 20 products per page but with this change by Google it means that any products on pages 2, 3 and so on will suffer because google treats it like an entirely separate page as opposed to an extension of the first. The way I see it I have one option: Show every product in each category on page 1. I have Lazy Load installed on our new website so it will only load the screen a user can see and as they scroll down it loads more products, but how will google interpret this? Will Google simply see all 50-300 products per category and give the site a bad page load score because it doesn't know the Lazy Load is in place? Or will it know and account for it? Is there anything I'm missing?
Intermediate & Advanced SEO | | moon-boots0 -
Is possible to submit a XML sitemap to Google without using Google Search Console?
We have a client that will not grant us access to their Google Search Console (don't ask us why). Is there anyway possible to submit a XML sitemap to Google without using GSC? Thanks
Intermediate & Advanced SEO | | RosemaryB0 -
How to rank my website in Google UK?
Hi guys, I own a London based rubbish removal company, but don't have enough jobs. I know for sure that some of my competitors get most of their jobs trough Google searches. I also have a website, but don't receive calls from it at all. Can you please tell me how to rank my website on keywords like: "rubbish removal london", "waste clearance london", "junk collection london" and other similar keywords? I know that for person like me (without much experience in online marketing) will be difficult task to optimize the website, but at least - I need some advices from where to start. I'm also thinking to hire an SEO but not sure where to find a trusted company. Most importantly I have no idea how much should pay to expect good results? What is too much and what is too low? I will appreciate all advices.
Intermediate & Advanced SEO | | gorubbishgo0 -
How to structure articles on a website.
Hi All, Key to a successful website is quality content - so the Gods of Google tell me. Embrace your audience with quality feature rich articles on your products or services, hints and tips, how to, etc. So you build your article page with all the correct criteria; Long Tail Keyword or phrases hitting the URL, heading, 1st sentance, etc. My question is this
Intermediate & Advanced SEO | | Mark_Ch
Let's say you have 30 articles, where would you place the 30 articles for SEO purposes and user experiences. My thought are:
1] on the home page create a column with a clear heading "Useful articles" and populate the column with links to all 30 articles.
or
2] throughout your website create link references to the articles as part of natural information flow.
or
3] Create a banner or impact logo on the all pages to entice your audience to click and land on dedicated "articles page" Thanks Mark0 -
Does Google hate wordpress?
I have my categories pages set to noindex, follow. I deactivated the author and date based archives, and all the /page/2 /page/3 are noindex. Is this the right approach? I had thought about adding some text to the topic of each category page and then changing them to index. I'm using showing recent post excerpts on the homepage. Another other suggestions? I think two of my sites are in panda for no good reason. It seems like non-wordpress blogs in my industry do better than comparable wordpress sites.
Intermediate & Advanced SEO | | KateV0 -
My own brand name disappeared from google?
Hi, about 20-30 hours ago my own brand name disappeared from google results (We redirected old domain to new one about a month ago) My website is: www.websiteplanet.com If you search for Website Planet in google you will not find our homepage any longer.
Intermediate & Advanced SEO | | Ouzan
Not only that the brand name disappeared but we also dropped in rankings and lost about %50 of the organic traffic we had. It's important for me to say that we have never done any sort of blackhat or even greyhat SEO, at all. I could probably come up with many ideas of why it happened but maybe one of you mozzers already experienced this and could enlighten me. Will really appreciate any kind of response/help. Thanks.0