I ask for a refund.
-
Sorry...
I entered the card number by mistake..
So I want my money back.
_Again I'm so sorry. _
-
Hi there,
Sam from Moz's Help Team here! Could you please send an email over to help@moz.com, using the email address you used to register?
Looking forward to helping further!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Request Refund
Re: Request for refund. Hi, I forgot to cancel my subscription before it expired. Currently I don't need this product, it's a lot of money for me and I can't afford it. I would be very grateful if you return the money and help in this difficult situation. Please think about this. I missed the date by one day. I will be very grateful.
Product Support | | davitlamp0 -
Unsolved Please refund my money
Why Moz doesn’t refund my money? I am not intend to use it as I forgot to canceled trial version only delayed 10 hours.
Product Support | | TanyaAAAS0 -
Solved Refund
Hi I forgot to cancellation my subscription before the trail expired. We are currently at a very nascent stage and do not require the product and can't afford it as well. During such trying times ( COVID, when the business is not doing well at all) we would really appreciate if you can refund the money and help us. Kindly consider. We missed the date by one day. We will be really grateful. Regards, Prachi Joshi
Product Support | | Prachijo5 -
Refund
Hi, I have used free trial and I forgot to cancel it, and was charged $179. I need help cancelling the account and getting a refund. For now i'm unable to use this great tool..
Product Support | | HoxtonCapital0 -
How to refund my money
I don't need subscription anymore and i'm already quite my subscription now i want to refund my money. How to return my money?
Product Support | | beeresearcher0 -
I need a refund
I cant afford moz pro at this time and would like a refund. I forget to cancel my subscription, and Im a struggling student who is interested in this software but cant handle this payment plan can you please give me a refund
Product Support | | Marketing2.0 -
Maybe a silly question but do Moz write guest blogs? If so, who do I ask?
We have refreshed our website and, to supplement the content we write ourselves, we just want some nice, simple, quality written content from our suppliers, of which Moz is one. I'm probably being stupid, but I can't (yet) see how to contact anyone at Moz directly. While my search continues, I'll post this question.
Product Support | | TheInternetWorks0