Massive Drop in Users
-
A client of mine is seeing crazy drops in users. Feb. 2018 was an all-time high in organic users, over 38,000. However, there has been a steep drop off since then. In November 2018, the number of organic users was at a little over 1,000. The client said there have been no major changes to the site.
I have no idea what is happening. Below are things I have done already: - Submitted a disavow file- Fixed URL parameters- Performed an entire site audit. Fixed all site errors and re-wrote new metadata. - Made sure no main pages have been deleted. 301 redirects are in place where necessary. - Started to consolidate low-quality pages. If I had to guess, I would assume this is an E.A.T. related drop. I have no way of knowing though. This is a YMYL site, so we are working to increase E.A.T. However, any insight would be helpful. Rankings are dropping off so quick I'm not sure what else I can do. Please comment if you need more context. PLEASE HELP!!
-
I'm sorry to hear about the trouble. If you can post the URL, that would be helpful in sorting out the issue.
-
Hi there, what's the URL, please? My first thoughts are that you've been penalised, I can't see why else users dropped by 97%. Not without looking at the site that is
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Massive Spam attack against my domain - automate disvow of tld?
We've been getting hundreds of new links from unique domains every day - all the domains follow a pattern like this: www.someword-1f4163e1.space/wiki/Someterm Hundreds... every day. What techniques exist to deal with a prolonged negative seo attack of this type. By the time we can detect and disvow, the damage is done.
White Hat / Black Hat SEO | | sonar0 -
Is a recent hack or the disavow tool causing my alarming dropping in rankings!
My business site has been very successful organically for many years. Just recently we got hit with a spam hack and it was resolved within 3 days. However now my rankings are plummeting and I am so stressed out! So here is some timeline information any info would help: Sept. 4th hack first detected on Google Sept. 7th site completely clean, reconsideration accepted, spam content and links removed. Manual actions cleared. Rankings at this time have not been affected. Sept. 11th disavowed a few incoming links that were completely spam. (In hindsight I know this could have been the beginning of the end using this tool) Sept. 21st start to notice first significant drop in rankings and I went into GWT and downloaded latest 1000 links, I realized ALL of these were either hacked sites as well with spam content linking to our now delete spam content or inappropriate adult content. Sept. 22 Disavowed the 1000 domains (there are still probably 1000-2000 more) As of today rankings have SIGNIFICANTLY dropped, I have resubmitted sitemaps, image sitemaps, fetch and rendered as google. I'm stressing out incredibly and feel like I have made an error and that my site will never recover. I've worked using ALL white hat seo and the site used to rank very well top of page one for almost all my keywords. I feel lost and don't know what else I can do - and I know many say wait but it feels like forever. Is it possible that I didn't make a mistake using the disavow and that Google just took a while to penalize for the hack? Please any advice or experiences I would love to hear and appreciate so much anyone who takes the time to respond.
White Hat / Black Hat SEO | | seounicorn0 -
My site just dropped significant!
Just noticed that my website onlinecasting.co.za just dropped 50+ places on basically all the keywords I'm following.
White Hat / Black Hat SEO | | KasperGJ
I can also see, that today there almost havent been any new sign-ups so something happened.
I didnt change anything. On issue, which might have something to do with it, is that I own several "copies" of the same site, just in different countries (domains). I host the websites myself, and they are all on the same server. The text and design in the same in some of the countries except that "jobs" are unique for the country. I also have:
onlinecasting.ae (english)
onlinecasting.sg (english)
onlinecasting.mx
and more coming So, could that be the reason, that google somehow now decided, that it wont accept the "allmost same site"?0 -
I show different versions of the same page to the crawlers and users, but do not want to do anymore
Hello, While Google could not read JavaScript, I created two versions of the same page, one of them is for human and another is for Google. Now I do not want to serve different content to the search engine. But, I am worry if I will lose my traffic value. What is the best way to succeed it without loss? Can you help me?
White Hat / Black Hat SEO | | kipra0 -
Massive rank drop on one particular keyword
As all other marketeers do I follow closely my keywords, one particular keyword has ranked continually at #2 and has suddenly dropped to +#60, but all others remain the same. We are a fairly large site in terms of numbers 9m views annually, could it be possible that someone has black hatted that particular keyword, and if so how do I find out how and more importantly who?
White Hat / Black Hat SEO | | sususu0 -
Google says 404s don't cause ranking drops, but what about a lot of them
Hello, According to Google here, 404s don't cause rankings to go down. Our rankings are going down and we have about 50 or so 404s (though some may have been deindexed by now). We have about 300 main products and 9000 pages in general on this Ecommerce site. There's no link equity gained by 301 redirecting the 404s. A custom 404 page has been made linking to the home page. There's nothing linking to the pages that are 404s Provided that no more 404s are created, can I just ignore them and find the real reason our rankings are going down?
White Hat / Black Hat SEO | | BobGW0 -
Sudden Drop in Keyword Ranking - No Idea Why
Hi Mozzers, I am in charge of everything Web Optimization for the company I work for. I keep active track of our SEO/SEM practices, especially our keyword rankings. Prior to my arrival at the company, in January of this year, we had a consultant handling the SEO work and though they did a decent job on maintaining our rankings for a hefty set of keywords, they were unable to get a particular competitive keyword ranking. This is odd because other derivations of that keyword which are equally competitive are all still ranking on page one. Also, full disclosure, they were not engaging in any questionable linking. In fact, they didn't do much of any link building whatsoever. I also haven't been engaging in any questionable content creation or spammy linking. We put out content regularly as we are a publicly traded company - nothing spammy at all. Anyway, one thing I tried since February was engaging in a social media sharing campaign among friends and coworkers to share the respective page and keyword on their Facebook and Google+ pages. To my surprise, this tactic worked just like natural search usually does - slowly and through the months I saw the keyword rank from completely invisible, to page 6, to page 3, to page 2, and finally onto position 6 page one as of just last week. Today, unfortunately, the keyword is invisible again :(. I am perplexed. It's tough to build links for our company as we are in the public and everything we do has to be approved by someone higher up. I also checked our webmaster tools and haven't seen any notifications that can give me clue as to what's going on. I am aware that there was a Penguin update recently and there are monthly Panda updates, but I'm skeptical as to whether or not those updates would be correlated to this because, at initial glance, our traffic and rankings for other keywords and pages don't seem to be affected. Suggestions? Advice? Answers? Thanks!
White Hat / Black Hat SEO | | CSawatzky0 -
SERP dropped Today ??
Hi, Long story shot. my 2 main keywords 'makeup artist sydney' and
White Hat / Black Hat SEO | | EdsonGroupMedia
'sydney makeup artist' that have fluctuated in #1 - 4 position for the last year even after panda, have now moved to the 2page as of last night 23 May 13. I have checked webmaster tools and have no messages or error, i have checked Bing and still rank # 3 for the keywords. I am all out of ideas! am I being paranoid ? there hasn't been any major changes to the site and I don't seem to have major duplicate content issues! Any suggestions and Ideas would be great, website is www.sparrowmakeup.com.au Thanks.0
