Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • Case Studies
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • Case Studies

        Explore how Moz drives ROI with a proven track record of success.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Intermediate & Advanced SEO
    4. Trying to get Google to stop indexing an old site!

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Trying to get Google to stop indexing an old site!

    Intermediate & Advanced SEO
    3
    6
    1108
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • kbates
      kbates Subscriber last edited by

      Howdy,

      I have a small dilemma. We built a new site for a client, but the old site is still ranking/indexed and we can't seem to get rid of it.

      We setup a 301 from the old site to the new one, as we have done many times before, but even though the old site is no longer live and the hosting package has been cancelled, the old site is still indexed. (The new site is at a completely different host.)

      We never had access to the old site, so we weren't able to request URL removal through GSC.

      Any guidance on how to get rid of the old site would be very appreciated.

      BTW, it's been about 60 days since we took these steps.

      Thanks, Kirk

      1 Reply Last reply Reply Quote 0
      • Martijn_Scheijbeler
        Martijn_Scheijbeler @kbates last edited by

        No worries, let us know if it changes anything.

        1 Reply Last reply Reply Quote 0
        • kbates
          kbates Subscriber @Martijn_Scheijbeler last edited by

          Thanks for the tip Martijn,

          I will give it a try and let you know how it goes.

          (By the way, sorry for the slow response. I did not get a notification that I had any)

          Kirk

          Martijn_Scheijbeler 1 Reply Last reply Reply Quote 0
          • kbates
            kbates Subscriber @EGOL last edited by

            Thanks EGOL, that seems to be exactly what is happening to us!

            1 Reply Last reply Reply Quote 0
            • EGOL
              EGOL last edited by

              For the past year, Google is having a very hard time forgetting pages.   You can use a 301 redirect, take the files off of the server, and Google will still list the old URL -  but click to the 301 destination.

              kbates 1 Reply Last reply Reply Quote 0
              • Martijn_Scheijbeler
                Martijn_Scheijbeler last edited by

                Hi Kirk,

                Try pinging the URLs of these old pages to Google (http://www.google.com/ping?sitemap=URL/of/file), if you have a list of the pages on the old site that's something that I would try. What could be causing this is that these old pages were barely visited by the crawlers and because of that they're not being picked up yet as being redirected. Basically, by pinging them to Google (a bit of an oldskool technique) you can trigger a crawl of them and hopefully, this will help.

                Martijn.

                kbates 1 Reply Last reply Reply Quote 0
                • 1 / 1
                • First post
                  Last post

                Got a burning SEO question?

                Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                Start my free trial


                Browse Questions

                Explore more categories

                • Moz Tools

                  Chat with the community about the Moz tools.

                • SEO Tactics

                  Discuss the SEO process with fellow marketers

                • Community

                  Discuss industry events, jobs, and news!

                • Digital Marketing

                  Chat about tactics outside of SEO

                • Research & Trends

                  Dive into research and trends in the search industry.

                • Support

                  Connect on product support and feature requests.

                • See all categories

                Related Questions

                • JH_OffLimits

                  Home Page Disappears From Google - But Rest of Site Still Ranked

                  As title suggests we are running into a serious issue of the home page disapearing from Google search results whilst the rest of the site still remains. We search for it naturally cannot find a trace, then use a "site:" command in Google and still the home page does not come up. We go into web masters and inspect the home page and even Google states that the page is indexable. We then run the "Request Indexing" and the site comes back on Google. This is having a damaging affect and we would like to understand why this issue is happening. Please note this is not happening on just one of our sites but has happened to three which are all located on the same server. One of our brand which has the issue is: www.henweekends.co.uk

                  Intermediate & Advanced SEO | | JH_OffLimits
                  0
                • SEO1805

                  Google Indexing Request - Typical Time to Complete?

                  In Google Search Console, when you request the (re) indexing of a fetched page, what's the average amount of time it takes to re-index and does it vary that much from site to site or are manual re-index request put in a queue and served on a first come - first serve basis despite the site characteristics like domain/page authority?

                  Intermediate & Advanced SEO | | SEO1805
                  0
                • andyheath

                  Will disallowing URL's in the robots.txt file stop those URL's being indexed by Google

                  I found a lot of duplicate title tags showing in Google Webmaster Tools. When I visited the URL's that these duplicates belonged to, I found that they were just images from a gallery that we didn't particularly want Google to index. There is no benefit to the end user in these image pages being indexed in Google. Our developer has told us that these urls are created by a module and are not "real" pages in the CMS. They would like to add the following to our robots.txt file Disallow: /catalog/product/gallery/ QUESTION: If the these pages are already indexed by Google, will this adjustment to the robots.txt file help to remove the pages from the index? We don't want these pages to be found.

                  Intermediate & Advanced SEO | | andyheath
                  0
                • adzhass

                  Google cache is showing my UK homepage site instead of the US homepage and ranking the UK site in US

                  Hi There, When I check the cache of the US website (www.us.allsaints.com) Google returns the UK website. This is also reflected in the US Google Search Results when the UK site ranks for our brand name instead of the US site. The homepage has hreflang tags only on the homepage and the domains have been pointed correctly to the right territories via Google Webmaster Console.This has happened before in 26th July 2015 and was wondering if any had any idea why this is happening or if any one has experienced the same issueFDGjldR

                  Intermediate & Advanced SEO | | adzhass
                  0
                • sparrowdog

                  Is there a way to get a list of Total Indexed pages from Google Webmaster Tools?

                  I'm doing a detailed analysis of how Google sees and indexes our website and we have found that there are 240,256 pages in the index which is way too many. It's an e-commerce site that needs some tidying up. I'm working with an SEO specialist to set up URL parameters and put information in to the robots.txt file so the excess pages aren't indexed (we shouldn't have any more than around 3,00 - 4,000 pages) but we're struggling to find a way to get a list of these 240,256 pages as it would be helpful information in deciding what to put in the robots.txt file and which URL's we should ask Google to remove. Is there a way to get a list of the URL's indexed? We can't find it in the Google Webmaster Tools.

                  Intermediate & Advanced SEO | | sparrowdog
                  0
                • JDatSB

                  Why are bit.ly links being indexed and ranked by Google?

                  I did a quick search for "site:bit.ly" and it returns more than 10 million results. Given that bit.ly links are 301 redirects, why are they being indexed in Google and ranked according to their destination? I'm working on a similar project to bit.ly and I want to make sure I don't run into the same problem.

                  Intermediate & Advanced SEO | | JDatSB
                  1
                • sbrault74

                  Google Indexing Feedburner Links???

                  I just noticed that for lots of the articles on my website, there are two results in Google's index. For instance: http://www.thewebhostinghero.com/articles/tools-for-creating-wordpress-plugins.html and http://www.thewebhostinghero.com/articles/tools-for-creating-wordpress-plugins.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+thewebhostinghero+(TheWebHostingHero.com) Now my Feedburner feed is set to "noindex" and it's always been that way. The canonical tag on the webpage is set to: rel='canonical' href='http://www.thewebhostinghero.com/articles/tools-for-creating-wordpress-plugins.html' /> The robots tag is set to: name="robots" content="index,follow,noodp" /> I found out that there are scrapper sites that are linking to my content using the Feedburner link. So should the robots tag be set to "noindex" when the requested URL is different from the canonical URL? If so, is there an easy way to do this in Wordpress?

                  Intermediate & Advanced SEO | | sbrault74
                  0
                • seoppc2012

                  Does Google index url with hashtags?

                  We are setting up some Jquery tabs in a page that will produce the same url with hashtags. For example: index.php#aboutus, index.php#ourguarantee, etc. We don't want that content to be crawled as we'd like to prevent duplicate content. Does Google normally crawl such urls or does it just ignore them? Thanks in advance.

                  Intermediate & Advanced SEO | | seoppc2012
                  0

                Get started with Moz Pro!

                Unlock the power of advanced SEO tools and data-driven insights.

                Start my free trial
                Products
                • Moz Pro
                • Moz Local
                • Moz API
                • Moz Data
                • STAT
                • Product Updates
                Moz Solutions
                • SMB Solutions
                • Agency Solutions
                • Enterprise Solutions
                Free SEO Tools
                • Domain Authority Checker
                • Link Explorer
                • Keyword Explorer
                • Competitive Research
                • Brand Authority Checker
                • Local Citation Checker
                • MozBar Extension
                • MozCast
                Resources
                • Blog
                • SEO Learning Center
                • Help Hub
                • Beginner's Guide to SEO
                • How-to Guides
                • Moz Academy
                • API Docs
                About Moz
                • About
                • Team
                • Careers
                • Contact
                Why Moz
                • Case Studies
                • Testimonials
                Get Involved
                • Become an Affiliate
                • MozCon
                • Webinars
                • Practical Marketer Series
                • MozPod
                Connect with us

                Contact the Help team

                Join our newsletter
                Moz logo
                © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                • Accessibility
                • Terms of Use
                • Privacy

                Looks like your connection to Moz was lost, please wait while we try to reconnect.