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How to remove a link in GMB "Products & Services: places.SinglePlatform.com"
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I manage a GMB account for an HVAC client and noticed in their knowledge graph it shows:
"Products & Services: places.SinglePlatform.com"
I cannot find this anywhere on the backend on GMB. Has anyone experienced this and how did you fix/remove the link? Luckily, the link goes to the clients profile on SinglePlatform, but the info is outdated.
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Yay! You're welcome, Bryan. So glad that worked out!
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Thank you Miriam!! This article helped and I was able to successfully get that "Products & Services: places.SinglePlatform.com" link removed. You rock!
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Hi Bryan!
Sorry for the delayed reply. I believe this thread in the GMB forum should be relevant to your scenario, but please let me know if you have any further questions after reading it:
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