I don't want to renew
-
But I was renewed automatically
-
Hi there!
Please email us at help@moz.com and we would be happy to look into this for you!
We look forward to hearing back from you soon.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Keywords showed volume before but now they say 'no data available'
Keywords showed volume before but now they say 'no data available'. And this is happening with common words like "prints" - I'm dead certain this keyword should not have 'no data available'. What's going on? How do I reset or fix this? I only have 12 days left of my trial and I can't even use the feature I need.
Product Support | | Andresia1 -
Duplicate Content on a page that isn't duplicate?
So, I've been working on a site for a while, and they recently had one of their blog posts marked as "duplicate content" on Moz Pro: https://ashlandbreastpumps.com/blog/breast-milk-storage-guidelines/ Reviewing this post, there's nothing here to suggest that it should be considered duplicate. Link is marked canonical, there are no weird domain shenanigans to cause confusion, the content is distinct, and there's a lot of content there that prevents it from being overcome by coding white noise (So "more content" wouldn't be a solution here). So I'm trying to figure out why this particular post was flagged. Did Moz Pro make a mistake?
Product Support | | YYSeanBrady0 -
We have 1,900 keywords we're tracking/ranking. How do I download the list so i can do some editing in Excel?
We are MOZ pro subscription, we want to change our keywords that we are tracking. Before doing anything I want to download our current keywords for our records. Better yet, if I could download in excel, i could do some sorting and such. Can't find how to download our 1,900 keywords in MOZ that we are tracking. Help?
Product Support | | JDView3600 -
I'd like to "pause" my account for a few months without canceling it. Is there a way to do so?
I'd like to "pause" my account for a few months without canceling it. Is there a way to do so?
Product Support | | Akufnx0 -
I want to delete my account here. How do I?
I created an account here, put my data, address and credit card, but I want to cancel my account and I'm not getting. How do I?
Product Support | | Tifanny0 -
SEO Moz PRO app Isn't Crawling Anymore
Hi, We find the SEO Moz PRO app a great tool for us. What is the reason that it is not re-crawling the websites included in our campaigns anymore?
Product Support | | solution.advisor0 -
I'm not canceling my MOZ subscription, but just so I know: if I want to cancel my MOZ subscription, can I do this per month, or per year?
If I want to cancel after six months, do I have to pay for the rest of the year or can I cancel per month?
Product Support | | Sophie-Kool0 -
I have a 404 status codesin my Moz report but the page can be accessed. I don't understand what does it mean.
Hello For all the pages of my web site i Get the following message but in fact my page exist. What's going on? Thank you for your help Best 404 : Received 404 (Not Found) error response for page. http://www.etsicamarrivait.fr/contraception/basiques/
Product Support | | cath19950