Verifying Google My Business After An Address Change

[Ben-R]

Hello,
We are trying to verify our Google My Business listing, however, the current unverified listing is using an old address we no longer have access to.

The only option for verification is through the mail.

We tried requesting an edit but it didn’t go through.

Would the best option be to create a new one and try to have the old (unverified) listing removed?

Any insight would be appreciated.

Thank you in advance.
Best,

[sarahwalsh]

You can often request a code via the post, we often have used this to verify our Google My Business account. We done this for our garden room company in Bath.

[Mokara]

Hi @ben-r ,

In my opinion I think that it would be better if you have access to the old adress or try to contact with the Google My Business support center using the contact form.

I would not try to create a new GMB page if the old one it's still active.

Best,

[theuser23]

@ben-r

Dear Ben,

In my experience, it is better to tell the Google team about removing an old address and remove it as soon as possible.

Secondly, I have also worked in places where postcards don't arrive on time, or just don't arrive. If you feel that it is true for you, schedule a video call with a Google team member. It is not necessary to wait for your postcard for 14 days, the Google representative has told me so.

I hope it helps.