Unsolved 403 errors for assets which work fine
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Hi,
I am facing some issue with our moz pro account
We have images stored in a s3 bucketseg: https://assets2.hangrr.com/v7/s3/product/151/beige-derby-cotton-suit-mb-2.jpg
Hundreds of such images show up in link opportunities - Top pages tool - As 403 ... But all these images work fine and show status 200. Can't seem to solve this. Thanks. -
Hi WhiteboardCreations,
I’ve encountered a similar issue on my own website, where I host PDFs. The images were returning 200 when accessed directly but showed up as 403 errors in various tools. In my case, the problem was related to S3 bucket permissions, particularly the settings for public access and how some crawlers interact with them. Double-checking the permissions and ensuring they are correctly configured for Moz's crawler could help. You might also need to refresh Moz's cache for these URLs.
For reference, I also run a PDF-related site: OceanofPDF , and this solution worked for me.
Hope this resolves your issue!
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Thanks for bringing up this issue regarding 403 errors! I faced a similar problem with one of my websites where specific assets were giving 403 errors randomly. It took me a while to figure out that the issue was related to server permissions. After tweaking the permissions and making sure all assets were properly accessible, the problem was resolved.
By the way, if anyone’s interested, I’ve implemented some of these solutions on my site https://letmewatchthiss.com/, and it’s been working fine since then. Maybe it might help someone facing a similar issue.
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@Skites2 Hi,
Here are some quick steps to resolve your issue with Moz Pro and S3 images showing 403 errors:
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Check Permissions: Ensure S3 bucket and object permissions are set to public-read or have a policy allowing public access.
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CORS Configuration: Verify CORS settings in your S3 bucket to allow access from Moz Pro.
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CloudFront: If using CloudFront, ensure it's configured correctly for public access.
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IP Blocking: Ensure no IP restrictions are blocking Moz Pro's IP addresses.
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Logs: Check S3 access logs for 403 errors to understand the cause.
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Contact Support: Reach out to Moz Pro support for specific guidance on their access requirements.
These steps should help resolve the 403 errors you're seeing.
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