GA Tracking Code for Ecommerce cross-domain tracking

[190west]

I need help.

Scenario:

• Microsite: www.example.com

• Prospect clickc "buy" button and is taken to 3rd party ecommerce cart (e.g. shop.domain.com)

Questions:

• Will the Google Analytics Code sample below allow us to track what we need? We need to exact syntax code for the micro site.
• What is the specific code that needs to be added on the 3rd party shopping cart pages.

[Ontarioseo]

That looks similar to a setup we implemented recently and it worked fine (eventually).

We did have an issue in the beginning though because the original GA module the site had installed was not using the asynchronous GA code, so it wasn't passing it correctly. The older GA script uses different code to track across domains so check that if you run into problems.
We found the older version tracked conversions/goals fine but not the ecommerce stats.

As Erica said, you might want to check the cart help forums - they usually have very clear troubleshooting instructions because this is an issue that comes up often.

[joseph.chambers]

What shopping cart are you using? I know that pinnaclecart ( my favorite eCommerce platform ) has a out of box solution. Maybe I can perform a search for you?

[190west]

Thanks Erica,

I wish it was this easy. It's not an off-the-shelf cart. Unfortunately, NDA's prevent from providing additional details but we are working with a Google Certified Analytic consultant - and we're making a little progress.

Thank you

[kennyrowe]

Adding the tracking code should track whatever you need to be tracked.

Most 3rd party shopping carts provide information on how to implement the tracking code, and since GA is one of the most popular, they may even have any easier solution (like "copy & paste your unique GA id here" solution) than you needing to copy & paste the code in.