SEOmoz toolbar log in chrome wonky!
-
In Chrome, I'll start off not logged in to the toolbar.
- I'll click log in which forwards me to the SEOmoz login page.
- I'll login.
- Sometimes the toolbar will reflect this login and the metrics will poplulate in the PA and DA, other times it won't.
- If I navigate to another page within the same tab, it may show metrics still, but it is also just as likely to show that I'm not logged in.
- If I open a new tab, the toolbar will show that I'm not logged in. I click the log in again but when directed to SEOmoz, it'll show that I'm already logged in.
I haven't been able to pinpoint exactly when it'll work and when it won't. Seems a bit random, so am wondering if anyone else has experienced this issue and has been able to solve this logged in / not logged in problem.
As a note, anytime I navigate back to the SEOmoz site, whether by opening a new tab or a new window, the SEOmoz site does show I'm logged in, while the toolbar shows I'm not. You can see a demonstration of the simultaneous logged in SEOmoz site and logged out SEOmoz toolbar in the attached screen shot.
UPDATE
Also having similar issues in firefox. Am wondering if this has anything to do with the fact that I changed my email address within the past few weeks.
-
Hi Steven,
As this is a year-old thread, it's not going to get too much attention. Can you please send an email to our help team at help@seomoz.org and let them know about this?
Thanks!
-
This is also happening to me, but my email address has always been the same.
When I click on the log in button nothing happens. Regardless if I am logged into the seomoz website.
Please help.
-
This was fixed by the SEOmoz team by the way. It was caused by a change in my email address.
-
Hmm darn! Your best bet would probably be to open a support ticket. I'll go ahead and open one for you with your original question posted.
Jen
-
Thanks for the reply Jennifer,
I did check the third-party cookies and I had my Chrome set to allow cookies by default, the "Allow local data to be set" option.
The firefox link was broken, but I did check my Firefox and I have third-party cookies enabled as well.
-
Hi Greg!
Sorry about the troubles you're having. One thing you want to check in both browsers is that you have "third-party cookies" turned on since the login needs to resonate between more than one site.
Here are the steps for Firefox: http://support.mozilla.com/en-US/kb/Enabling and disabling cookies and for Chrome: http://www.google.com/support/chrome/bin/answer.py?answer=95647
Hope this helps!
Jen
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
MOZ Toolbar 3.0: Can't Find the Meta Description On My Page, Why?
Hey, The new MOZ toolbar is unable to identify the meta description on any of the pages for my doman www.1099pro.com. Is there any reason that someone can see why that would be? The tag should be correct on all pages. Thanks! -Mike
Moz Pro | | Stew2220 -
SeoMoz Directory List ?? where is it
Hi there i must be missing something,, i have been looking for the list and cant find it ? where do i go to see it ? I am a pro member but all i can find is posts talking about the directory list.. Where is it ?
Moz Pro | | 365ToursSafaris0 -
SeoMoz: Competitive domain analysis report doesn't add up?
Hi, When I check OSE against the Competitive Domain Analysis report in my account the numbers are way off. If the CDA report was 100%, OSE is showing 30% of that. I'm looking at linking root domains with no filters applied. Is the data not pulled from the same db? Thanks.
Moz Pro | | Bondara0 -
I'm shocked! KEYWORD SERPs: GA avg. position vs. SEOmoz
SEOmoz has us our position for a particular keyword as "Not in Top 50". The same keyword is listed in GA with an average position of. 3.0. What am I missing here? When I do a search, I most definitely am not seeing us listed as #3 for this keyword, and tend to believe the SEOmoz number, but why is it so wildly different in GA? Should I have hope? There is another keyword that SEOmoz has us at #4 and it isn't even on the GA list. Can anyone explain this to me? Many thanks.
Moz Pro | | gfiedel0 -
Tried to find correlation between SEOMOZ statistic and google ranking.
I've made Google US search and than tried to compare SEOMOZ data for first few result. I've used Open Site Explorer and On-Page Report Card. On attached picture you can find this statistic. Pages are sorted in order as they appear in Google search. For me is big question why position 2 and 4 is so hight and 6 is only 6. And what position 6 should do to go up. Thank you. 2s9zlu8.jpg
Moz Pro | | ctam0 -
SEOmoz campaign - keyword rankings...
Hi there, I have a quick question: Does it make a difference if I add keywords to a campaign with the '[' and ']' brackets included? I just realized that I had copy/pasted many of my keywords from the exported CSV from the Google AdWords Keyword Tool and I fear that the keyword rankings on SEOmoz might factor the brackets as part of the keywords themselves. Thanks in advance! Ben
Moz Pro | | BenHammer0 -
Report notification emails (SEOmoz PRO Application ) --- Is it possible to customise the sender email address and/or email signature
The ranking reports are great but is there any way of changing the sender email address to be our own, and have our signature appearing at the bottom of the email notifications? We'd really like to send them direct to our customers and save some time double handling.
Moz Pro | | Fatpublisher0 -
On page links tool here at Seomoz
Hi Seomoz - first of all, thanks for the best SEO tools I have ever worked with (this is my first question in this forum, and also I just subscribed as a paying customer after the 30 days trial you guys offer). My question: After having worked for several weeks on getting the numbers of links in our forum on www.texaspoker.dk down, we are somewhat surprised to see that we didn't succeed in getting lower numbers. For instance, this page: http://www.texaspoker.dk/forum/aktuelle-konkurrencer/coaching-projekt-bliver-du-den-udvalgte has (that's what Seomoz seo tool tells us): 239 on page links. Can this really be true? We can't find these links, and we actuually did a lot to lower the numbers of links, for instance the forum members picture was a link before, and also there was a "go to top" link in each post in the forum. Thanks a lot.
Moz Pro | | MPO0
