Which Survey Tools Have You Used? (or know of?)
-
I'm looking for a website survey tool so I can get more targeted feedback from my users. I've looked at a few (4Q, KISSInsights) so far but I think I might need something more robust.
There are specific actions that users are taking on our websites that we would like to investigate deeper so I need a tool that can either only survey users who perform that action (users who bounce, users who enter via a specific page, users who visit a landing page but don't convert, etc) or at least let me segment after the fact so I can identify feedback from a specific type of user.
I would appreciate any specific tools that you know of that can accomplish this type of targeting. You don't even need to describe it, just provide a link and I'll give you a thumbs up.
Thanks
-
+1 for Survey Monkey! It's easy to implement and provides good reporting as well.
-
Used by some large companies and SEOmoz.
-
SurveyGizmo.com has a very robust feature set but the logic that you want is not something I've seen any survey engine provide that can be built into your site.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
We changed our domain, I used the move tool in Google Search Console and I am having our site redirected and go daddy, and now I spoke with someone who suggest we do a 301 redirect for all pages on our site and I’m not sure that’s the correct move.
We just changed our domain name after 15 years. when I bought the new domain name I called Go Daddy and they instructed me to contact my google G sweet admin account and change all of our emails over which I did and then I went into Shopify who is my host and changed my primary domain there and then I went back to Go Daddy and had my old website forwarded to my new site. since then there has been nothing but problems with Google. my product feed from my merchant center account has been suspended three or four times now, I tried to rename and move all of my Google accounts from my old domain to my new one, but I am not an SEO person... after making the changes I have started google chats with analytics department with the merchant center with Google as they all keep saying that it looks fine but I’m not convinced because the product feed keeps getting disapproved. So I posted an ad for help and the Guy I spoke with suggested I do a 301 redirect for every single page on my old site, But I’m concerned that might confuse things further? I’ve already started the move in Google Search console And in Shopify I added the old domain back into the domains section and am having it redirectEd that way too... I guess I’m just looking to know which way I should proceed, any and all advice is warmly welcome thank you in advance Maureen
Conversion Rate Optimization | | TooFast130 -
Has anyone ever used Adwords' Forwarding Numbers as a Call Tracking Service?
Hi, I was taking over a client's Adwords account from a previous agency. It appears the former agency added the Google Forwarding Number (for call tracking on call extensions) and added it to the client's website. Therefore, if anyone calls that number from the website, it would register within Adwords (just not as a conversion but as a click under "call extensions") The problem: you can't filter by phone number (the same number calling +1 would indicate spam) you can filter by device (so tablet / computer) can be considered spam generally. Questions: Anyone ever used this before? Your thoughts? Does anyone know if there is spam coming from mobile devices now-a-days? Please tell me what I'm missing. Any advice / anyone else seen this / done this? Thanks Moz Community, Cole
Conversion Rate Optimization | | ColeLusby0 -
Is "http://whereisthefold.com/" a good tool?
I came across this tool: http://whereisthefold.com/ I would like to add this to my bag of tricks but want to see if anyone has actually taken the time to verify that this tool presents an accurate representation of where things are placed on different screen sizes? I would appreciate any input. Ron
Conversion Rate Optimization | | Ron_McCabe0 -
What is the best day of the week for email surveys?
Wondering what the best day of the week is for emailing surveys. Also if there are different best days for B2C & B2B.
Conversion Rate Optimization | | bozzie3110 -
What's the most effective web marketing tactic you've seen or used that very few people know about?
I wanted to start a thread to share some of the really cool marketing tactics I've seen on the web that I think few folks are using, AND ask the community here what you've seen, too! Some of my favorite undiscovered or less-used tactics include: Making smart use of bios for conferences, events, interviews, etc. where folks ask you or your team members for a "bio" and you get to control the links, link targets, and anchor text. This is super powerful in my experience, so long as you have a moderately strong profile or regular participation in this type of stuff. Price anchoring on conversion pages, e.g. http://www.trackur.com/options - note how they start with the highest price to help "anchor" the audience to bigger numbers. A great principle of psychology in action. Using re-marketing to draw people to content rather than just purchase/conversion pages. The effectiveness of these is, I've heard, dramatically higher than the usual re-marketing campaigns that take you to a squeeze or purchase page. I can't share the example I'm thinking of, unfortunately, but I'd urge you to try it! Get more social shares and clicks by SHARING MORE THAN ONCE! A lot of folks feel like they are burdening their audience on Twitter/Facebook/G+ or frustrating them if they post multiple times, when in fact, very, very few of your followers are online at any given time. I've tested this myself and I get almost no negative feedback but can triple or more the number of shares/+1s/likes/visits/etc I get just by sharing 2-3X! The key is not to be too repetitive or annoying, and to acknowledge past shares (at least for me). e.g. I'll say "my blog post from last night on XYZ" and get a ton more clicks. What are your favorites? Please share!
Conversion Rate Optimization | | randfish16 -
How to use a large budget
Hi All, This is more of an open discussion to gather some advice / strategy tips for a large spending client - so looking for some experts tips here. Potentially, there is a large client on the horizon, with a budget for 'SEO' starting at the 15k PM region. My question is- in what way would you personally begin to utilise this budget in absolute benefit of the client. What would you propose strategy-wise to begin with, what else would you incorporate along the line? How would you generate results not just from SEO, but from additional channels? PS - They have a separate budget for PPC. An open discussion and plenty of ideas would be fantastic.
Conversion Rate Optimization | | Webrevolve0 -
Your advice on Website Optimization Tools for A/B and Multivariant tests
Hi everyone, I've been looking for tools to support all the A/B and Multivatriant testing for my websites. I've seen a lot of stuff out there but I'd like to hear what YOU think. Are you using any of these tools?
Conversion Rate Optimization | | mozzello
Which one would you recommend? Thanks a lot for your help
Michel0 -
Is it advisable to use meta refresh for Google Website Optimiser?
We'd like to track conversions using Google's Website Optimiser, but the conversion page is hosted on a different sub domain so Google won't allow us to use this as the conversion page. The plan was then to add a blank page on the original domain that contains Google tracking code and a meta refresh to the page on the sub domain. We would then block this page in the robots file so Google doesn't try to index the page with the meta refresh. Does anyone see any harm that may come of this? Or any other way around the issue? Thanks in advance
Conversion Rate Optimization | | heatherrobinson0
