Which Survey Tools Have You Used? (or know of?)
-
I'm looking for a website survey tool so I can get more targeted feedback from my users. I've looked at a few (4Q, KISSInsights) so far but I think I might need something more robust.
There are specific actions that users are taking on our websites that we would like to investigate deeper so I need a tool that can either only survey users who perform that action (users who bounce, users who enter via a specific page, users who visit a landing page but don't convert, etc) or at least let me segment after the fact so I can identify feedback from a specific type of user.
I would appreciate any specific tools that you know of that can accomplish this type of targeting. You don't even need to describe it, just provide a link and I'll give you a thumbs up.
Thanks
-
+1 for Survey Monkey! It's easy to implement and provides good reporting as well.
-
Used by some large companies and SEOmoz.
-
SurveyGizmo.com has a very robust feature set but the logic that you want is not something I've seen any survey engine provide that can be built into your site.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Better use Google Analytics? This is for Conversion Rate Optimization purposes
Hi Moz-ers, I've had much help from the Moz community and hoping you can help me out on this one too. I would like to track everyone who visits our town listing pages. We operate much like ratings and reviews websites like tripadvisor and booking.com. What is the best way to track visitors coming to our listings pages only (for example tripadvisor shows top 10 hotels in London.) I would like Google Analytics on London and all other towns including Birmingham, Southampton ect... Is it possible to set up Google analytics to track this? These are our highest volume pages so having an idea of the traffic behaviour is crucial for SEO and Conversion Rate Optimization. As usual, looking forward to the advice we receive! Thanks,
Conversion Rate Optimization | | Eric_S
Eric0 -
Use "Brand Name" or things like "Free Shipping" in Ecommerce Product Title Tags?
Given the current industry best practices and changes to Google algorithms, should I be using "Product name...Brand Name" or something like "Product Name...Free Shipping (or similar)" in my ecommerce title tags? Thanks!
Conversion Rate Optimization | | jeffbstratton0 -
Anyone using WebP to optimize your images? Also is there any SEO benefit to doing so?
While researching ways to optimise images for SEO and quick load speeds, I've come across this:
Conversion Rate Optimization | | adamlcasey
https://developers.google.com/speed/webp/download Is anyone using this and are you seeing any SEO benefits?0 -
Using my Adwords budget
Hi, I have a huge budget for adwords but I only seem to be using about 1/10 of it daily. How to I go about using more budget but also keeping my conversion costs and % around the same? And should each campaign have its own set of unique keywords? Should these keywords never appear in more than 1 campaign? Any tips on maximising budget and increasing conversions would be great. Thanks
Conversion Rate Optimization | | YNWA1 -
Root or sub domain for my site? (I forgot which I used to target)
Hi there, I'm sorry for what is most likely a daft question with an easy answer. I have searched the web but whilst there are lots of answers about this generally, nothing seems to answer my specific problem. I have just begun relaunching my site - workingfirstaid.co.uk - but basically cannot remember if I used to try and get links pointing to www.work... or work... I know I have so few links already that it probably doesn't really matter, but I don't want to spend time pointing to the wrong version. My internal links point to the non www version, but searching google for [working first aid] brings up the www version. Thanks in advance for your time! Cord
Conversion Rate Optimization | | cordite0 -
What is the best day of the week for email surveys?
Wondering what the best day of the week is for emailing surveys. Also if there are different best days for B2C & B2B.
Conversion Rate Optimization | | bozzie3110 -
What's the most effective web marketing tactic you've seen or used that very few people know about?
I wanted to start a thread to share some of the really cool marketing tactics I've seen on the web that I think few folks are using, AND ask the community here what you've seen, too! Some of my favorite undiscovered or less-used tactics include: Making smart use of bios for conferences, events, interviews, etc. where folks ask you or your team members for a "bio" and you get to control the links, link targets, and anchor text. This is super powerful in my experience, so long as you have a moderately strong profile or regular participation in this type of stuff. Price anchoring on conversion pages, e.g. http://www.trackur.com/options - note how they start with the highest price to help "anchor" the audience to bigger numbers. A great principle of psychology in action. Using re-marketing to draw people to content rather than just purchase/conversion pages. The effectiveness of these is, I've heard, dramatically higher than the usual re-marketing campaigns that take you to a squeeze or purchase page. I can't share the example I'm thinking of, unfortunately, but I'd urge you to try it! Get more social shares and clicks by SHARING MORE THAN ONCE! A lot of folks feel like they are burdening their audience on Twitter/Facebook/G+ or frustrating them if they post multiple times, when in fact, very, very few of your followers are online at any given time. I've tested this myself and I get almost no negative feedback but can triple or more the number of shares/+1s/likes/visits/etc I get just by sharing 2-3X! The key is not to be too repetitive or annoying, and to acknowledge past shares (at least for me). e.g. I'll say "my blog post from last night on XYZ" and get a ton more clicks. What are your favorites? Please share!
Conversion Rate Optimization | | randfish16
