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Hi Stephen!
It is true that it is currently not possible to transfer campaign data between campaigns or accounts. This is something that has been requested before and again recently, so I will resurface this with the product team to let them know it is still being asked for.
Thanks for bringing this up!
Kevin
Help Team
Hi Dan,
We're currently experiencing issues with DA/PA for MozBar. Keep watch on our Health page for updates, and thanks for reporting it here!
http://health.moz.com/
Kevin
Help Team
Thanks for the heads up about Open Site Explorer. We are currently looking into this. You can follow the progress of the outage here:
http://health.moz.com/
Kevin
Help Team
Hi Mike!
Our Community Manager goes through and manually reviews mozPoints about once a month, but the process timeline is not set in stone and it's all dependent on that manual review. As the mozPoints page mentions, these points are accrued for being a great Moz community member! It's fun, it builds a sense of community, and it encourages participation. It also helps those of us who author content for the blog to know whether our posts are valuable and/or interesting to our readers. You can read more about mozPoints here in case you haven't read this before: https://moz.com/community/mozpoints
Someday we'll automate this process but until then, just keep an eye out and we'll get you that access as soon as we can. See you around the community and have a great day!
Thank you,
Kevin
Help Team
Hi David!
Can you send us an email at help@moz.com so that we can check into this further? Feel free to ask for Kevin directly and I'll work with you on your listings.
Thanks!
Kevin
Help Team
Hi there! Sorry for the trouble with our Indirect Network partners. It happens from time to time that we aren't able to display the pages of some partners, generally due to an issue with their API. However, these should be resolved shortly and your listings should appear again soon. If you notice that this persists, please reach out to us at help@moz.com and we'll take another look. Thanks!
Kevin
Help Team
Hi Benjamin!
Great question about the page breaks! This is not something that is currently available, but it's a good idea and one that I will pass on.
As far as notes go, you can definitely add in Notes to explain the data in your modules. These are available in the "Design Report" section of a Custom Report on the left of the modules that you've chosen. Just click and drag over the yellow box to the section in your report that you'd like to see them, and add in any notes you'd like!
I hope this helps 
Have an awesome day!
Hi Nikki!
Could you send a ticket to our Help Team at help@moz.com so that we can take a look at your specific campaign? There are a couple different reasons why this could be happening, so it'd be great to take a look.
Thanks!
Kevin
Help Team
Hi Floriane!
Could you send your question to help@moz.com so that we can take a look at your campaign and see why this might be happening?
Thanks!
Kevin
Help Team
Hi there!
When you click "Close" for a duplicate location surfacing for your listing, the end result will be that the duplicate page is completely removed, not left active and marked as Permanently Closed. Moz Local does create a page of your business for each partner site in our Direct Network by pulling the name, address, and phone number from your verified Google+ or Facebook page.
You can read all about how Moz Local works here: https://moz.com/local/faq
I hope this helps - thank you!
Kevin
Help Team
That's another good idea! Custom fonts are also not an option at the moment, but it's something I will add to your idea about the page breaks.
Thanks!
Kevin
Hi there!
Foursquare authentication effectively allows Moz Local to update Foursquare listings on your behalf, as they require a Foursquare account to exist and be connected in Moz Local. To get this process rolling, you'll simply need to:
If you have any issues with that, send us a message at help@moz.com with your listing information and we'll take a look. Thanks!
Kevin
Help Team
Hi Tim,
Great feedback! I'll pass this along to the team who works on this display. We love hearing improvements to our tools like this, so thank you for sending
Kevin
Help Team
Hi Jason,
Can you send us your information to help@moz.com so that we can investigate this further?
Thanks!
Kevin
Help Team
Hello!
Thanks for reaching out to us and I'm sorry to hear you are seeing a lower domain authority score lately. Over the last few months, our index size has been increasing significantly and we recently reached a milestone of 300 billion links! Unfortunately, we could not release a similar amount for this month and had to cut the index size in half in order to prevent further delays. Our founder and current product architect has more detail about the situation here: http://moz.com/community/q/what-s-the-story-on-mozscape-updates
To compare the numbers from the previous index, you can view those details here: https://moz.com/products/api/updates
Hope this helps and we hope our next release will bring your scores back up! If you have further questions about this, feel free to write into us at help@moz.com.
Thanks!
Kevin
Help Team
Hi Glenn!
Thanks for passing along your feedback. I've sent this further to our product team to see about the likelihood of getting this implemented. Suggestions like these are really helpful in developing new features for our tools, so thank you again
Kevin
Help Team
Hello there!
I just checked your account, and it looks like your Moz Pro subscription is still active. To cancel your Moz Analytics subscription, head here: https://moz.com/subscriptions
From that page, you can hit the "cancel" option under the "amount billed monthly" section. You’ll have access to your subscription for the most recent billing period, but after that your access will end and your card won’t be charged.
If you have any trouble doing that, send us a mail at help@moz.com and we'll help you get this taken care of.
Thank you!
Kevin
Help Team
Hey Jason!
I just checked your campaign, and since tracking was excluded to the subdomain you will need to create a new campaign. However, Dirk and Bryan should be correct in that your GA account should be just fine with those modifications they pointed out.
I hope this helps. Thanks everybody!
Kevin
Help Team
Hi Jamie!
It looks like there was a problem a little earlier today with this. It should be resolved now. Can you give it another go, and email help@moz.com if you're still experiencing any issues? Thanks!
Hi there!
Could you create a ticket by sending a mail to help@moz.com? This way the Help Team can take a look and try to figure out exactly what's going on.
Thanks!
Kevin
Help Team
Hello Hamed!
Here's a little more information from our Crawl Errors page:
The crawler resolved an IP address from the host name but failed to connect at port 80 for that address. This error may occur when a site blocks Moz's IP address ranges. Please make sure you're not blocking AWS.
This question has come up a few times here in Q&A, so I'd recommend going to the following post for further help in getting this all diagnosed:
https://moz.com/community/q/odd-crawl-test-issues
I hope this helps. Thank you!
Kevin
Help Team
Hi Timothy!
Thanks for writing in about this. I am looking into this more on my end and will send an update to your Help ticket when I have an answer
Thanks!
Kevin
Help Team
Hi Chris!
Take a look at the following post that has some good suggestions for resolving the 804 error you're seeing:
https://moz.com/community/q/error-code-804-https-ssl-error-encountered
If you continue to have further questions, send us your information at help@moz.com and we'll take a look.
Thanks!
Kevin
Help Team
These are great answers by Andy and David - thanks guys!
For the Domain Authority discrepancy in your campaign vs Open Site Explorer, can you write into us at help@moz.com with the specific examples that you're seeing so we can take a closer look at what may be going on?
Thank you!
Kevin
Help Team
Hello again - it's hard to say exactly why a website isn't picked up in our index updates. We are constantly working to improve the way our crawler, Rogerbot, operates, so I'm really hoping that your site is picked up in one of the next updates. For now, the best strategy is to keep working on your link building and watch the update schedule for our next index.
Thanks,
Kevin
Help Team
Hi Thi!
I've re-pushed your data for both of your Infogroup listings from the backend. If you don't see the changes go through in the next few weeks, please send us a mail at help@moz.com and we'll take another look
Thanks!
Kevin
Help Team
Hello Giorgio!
Here's a little more information about 804 errors from our Crawl Errors page:
804 HTTPS (SSL) error
804 errors result from a site with misconfigured SSL software. If Moz's crawlers cannot correctly interpret an SSL response for a home page, the crawl ends immediately.
I would recommend reading through and following the steps on this post about 804 errors, which has been helpful for others:
https://moz.com/community/q/error-code-804-https-ssl-error-encountered
I hope this helps!
Kevin
Help Team
Hello there! Since the http and https URLs are different, the social results will show up different depending on which URL was linked to from that social site - the http URL or the https URL.
Since https://docbeans.com/ is the actual URL for your homepage, this should show you the most accurate results in Open Site Explorer. I hope this helps
Thanks!
Kevin
Help Team
Hello JoAnne!
Could you please send this to help@moz.com? We'll be able to help you a lot easier that way I took a look at your two listings and see that the addresses seem to be matching for both, so please let us know exactly which address you're looking to update as well.
Thank you!
Kevin
Help Team
Hi Glenn - Rank Tracker will show by national results rather than local. This is discussed in another thread here about local vs. national keywords:
https://moz.com/community/q/moz-local-results-vs-national
Have you tried using our MozBar at all? You can actually use the MozBar to search by a specific location, if you'd like to compare these against the national results. I hope this helps!
Hello Olga! Open Site Explorer pulls from our Mozscape index, which updates about once a month. You can always check our update schedule whenever you like!
Most new sites and links will be indexed by our spiders and available in Mozscape and Open Site Explorer within 60 days, but some take even longer for a variety of reasons, including the crawl-ability of sites, the amount of inbound links to them, and the depth of pages in subdirectories.
Just so you know, here's how we compile our index:
Therefore, if the site is not linked to by one of these seed URLs (or one of the URLs linked to by them in the next update), then it won't show up in our index.
We update our Mozscape Index every 4 weeks. Crawling the entire Internet to look for links takes 2-3 weeks, but our crawlers are always collecting data. When we need to put the index together, we grab all the data they have collected and start processing, which can take up to 3 weeks to determine which of those links are the most important.
Mozscape focuses on a breadth-first approach. This means that we almost always have content from the homepage of websites, externally linked-to pages, and pages higher up in a site's information hierarchy. But deep pages that are buried beneath many layers of navigation are sometimes missed and it may be several index updates until we catch all of these.
If our crawlers or data sources are blocked from reaching those URLs, they may not be included in our index (though links that point to those pages will still be available). Finally, the URLs seen by Mozscape must be linked to by other documents on the web, or our index will not include them.
I hope this information helps! While the site and links may not be indexed yet, give it some time Thanks!
Kevin
Help Team
Hi Kurt!
Can you send the Facebook page for the Moz Local listing you are attempting to purchase so I can take a look? Feel free to start a help ticket by writing into help@moz.com as well, as this process will generally allow us to respond to you quicker
Thanks!
Kevin
Help Team
Hi Tom!
When you look at a Moz Local listing in the Check Listing tool, you can see a list of duplicate listings that pull up in the Duplicates tab. Here you can request removal of these duplicates, which would most likely include the older locations of your most recent listing.
Can you write into help@moz.com with your specific example so that we can take a look and figure out the best way for you to proceed? Thanks!
Kevin
Help Team
Hi there! If you haven't already, feel free to write into us at help@moz.com with your campaign details. We can then take a look at your campaign and offer potential suggestions. Thanks!
Kevin
Help Team
Hi Radi!
Can you send some of your examples in a ticket to help@moz.com so that we can take a look?
Thanks!
Kevin
Help Team
Hi Chris!
I was able to re-push the data to your Teasdale Fenton listing, which is now showing Expected Update times. If you notice anything more that looks out of the ordinary for your Moz Local listings, send us a ticket at help@moz.com and we'll look into it right away
Thanks!
Kevin
Help Team
Hi there!
Could you send us an email to help@moz.com with the name, address, and phone number of your business so that we can take a look? If you have the direct Moz Local link, that would help as well. Thanks!
Kevin
Help Team