Welcome to the Q&A Forum

This is Megan from the SEOmoz Help Team.  Unfortunately, we don't have a list of sites with the highest DA.  Sorry about that!  I've passed your suggestion over to our engineering team, though, so hopefully we'll add something down the line!

Hi Peekabo!

This is Megan from the SEOmoz Help Team.  Unfortunately, OpenSiteExplorer does not support https at this time.  Sorry about that!  This also means that any metrics that are gathered by our Mozscape Index (the index for OSE) are going to be for the http version of the site, which includes Page Authority.  We hope to support https sites in OSE at some point, but it's probably still a ways out.  We'll update this feature request  thread as soon as this feature is available, so you can keep an eye on it:  https://seomoz.zendesk.com/entries/20770156-open-site-explorer-to-crawl-https

If you have any other questions about our tools, feel free to send us a message to help@seomoz.org.

Cheers!

Hi Chris!

This is Megan from the SEOmoz Help Team.  The On-Page Report Card within a campaign will show you the same information because the on-page report is cached and rerun weekly by design. Unfortunately, this means that you won't be able to see an updated report outside of the weekly scheduled report updates. If you use our individual on-page tool for one off reports, though, you should receive the most up to date information: http://pro.seomoz.org/tools/on-page-keyword-optimization/new

I hope this helps! If you have any other questions about our tools, feel free to get in touch with us by writing to help@seomoz.org.

Cheers!

Hi there!

This is Megan from the SEOmoz Help Team.  I'm really sorry that you're running into problems with your OSE exports!  Since this is more of a tools related question, I'm going to open up a helpdesk ticket for you for tracking purposes in case this is a bug.  I'll be in touch with you shortly!

Cheers!

Hey Tyler!

This is Megan from the SEOmoz Help Team.  It sounds like you've worked everything out, but I just wanted to jump in there and let let you know that if you have any further questions about our tools, feel free to send us a message at help@seomoz.org.

Cheers!

Hi Stuart!

This is Megan from the SEOmoz Help Team.  Your question is a great one!  While we won't be able to crawl your site in OSE, we will be able to crawl links going to your site, which are used to calculate our metrics.  So, in other words, the metrics in your competitive link analysis will be accurate.  You can also check out www.opensiteexplorer.org for more details on these links.

I hope this helps!  Please let me know if you have any other questions.

Hey Daniel!

This is Megan from the SEOmoz Help Team.  Can you let me know what URL you're analyzing in OSE?  If you don't feel comfortable sharing that information publicly, please let us know by sending a message to help@seomoz.org and we'll take a look asap!

Cheers!

Hey Everyone!

This is Megan from the SEOmoz help team.  Sorry about the odd MozBar activity.  Unfortunately, the toolbar picking up iframe information is a known issue and our engineers are working hard on getting a fix out for it. We hope to have the fix released soon, but we're still working out a few more kinks.

Thanks for your patience in this bug!

Hi Adam!

This is Megan from the SEOmoz help team.  Unfortunately, we don't have a way to download social information other than into a spreadsheet at this time.  I do think that adding a different export option is a great idea, though, and would be perfect to post on our feature request forum: http://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests

You can vote for features you'd like to see and suggest your own, both of which help us determine what to build next. Add your request there and hopefully we'll see it come to fruition sometime down the line.

Hi there,

This is Megan from the SEOmoz help team.  Sorry that your rankings are looking off in your campaign. I'm not sure why you would be getting different results in the campaign rankings than you would be getting when you run the searches yourself; it could be a lot of things. The search engines - Google, Yahoo! & Bing - all maintain multiple indices that run across multiple datacenters. This means if you query different datacenters, you can get somewhat different ranking results. Other elements, such as personalization, geography and search history (even if you're logged out of your Google/search engine account) can also influence ranking positions. Hence, there can be a lot of variation in what different people, searching from different computers/locations might see in the rankings.

Our solution has been to run searches from a variety of IP addresses and IP blocks using non-personalized, search history/location agnostic requests. In our experience, these have provided the most accurate results, showing what the "most" users see, though we know there's still quite a bit of room for fluctuation.

If you have any other questions or would like us to look specifically at your campaign, feel free to send us a message at help@seomoz.org

Cheers,

Megan

Hi there,

This is Megan from the SEOmoz help team.  Sorry for the delay in answering your question!  Local results do appear in the csv export, but unfortunately, they don't show up in the pdf export at this time.    I do think this is a great idea, though, that would be perfect to post on our feature request forum: http://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests

You can vote for features you'd like to see and suggest your own, both of which help us determine what to build next. Add your request there and hopefully we'll see it come to fruition sometime down the line.

Cheers,

Megan

Hi Greg,

This is Megan from the SEOmoz help team.  Sorry for the delayed response!  We actually recently released a new crawler that was causing this duplicate content bug.  We were switching crawls between our new crawler and old crawler (which didn't have the duplicate content bug), which is why this error disappeared for a bit, but then returned.  The  good news is that this bug has been fixed, so you shouldn't have this error show up on your future crawls!

Please let us know if you have any other questions or issues with our software by sending a message to help@seomoz.org.

Cheers,

Megan

Hi Donnie,

This is Megan from the SEOmoz help team.  Sorry that your questions hasn't been responded to yet!  The errors that you're seeing for your photo gallery actually sounds like a bug that we were experiencing at the time you wrote this message.  It has since been fixed, so you shouldn't be seeing this listed as duplicate content any longer.  If you are still noticing any funky stuff, please let us know by sending your campaign information to help@seomoz.org.

Cheers

Megan

Hi DRTBA!

This is Megan from the SEOmoz help team.  I'm sorry to hear about the problems with your crawl.  The good news is that this doesn't look to be a widespread problem.  Our engineers are looking into the crawl for your campaign as we speak, so it should be back on track very soon!

Hi OliverVT,

This is Megan from the SEOmoz Help Team.  Vehe has got it right!  Please send your information for the campaign that's giving you PDF troubles over to help@seomoz.org and we'll look into it asap.  

Hi Alan,

This is Megan from the SEOmoz Help Team.  Sorry about the problems accessing your keyword history!  If you're still encountering this issue, can you send a message with specific keyword examples to help@seomoz?  We'll help you out asap!

Hi Ian,

This is Megan from the SEOmoz help team.  I just wanted to jump in here to offer my assistance, but it looks like AnkitMaheshwari already beat me to it with the right answer.    If you still need anything, feel free to shoot us a message to help@seomoz.org!

Hi Robin,

This is Megan from the SEOmoz help team.  I thought I would just jump in here to clarify what will happen when you connect your new GA account.  Unfortunately, by connecting a completely new account, you will lose any GA history that you've accumulated thus far.  The history in the traffic data section, though, only goes back one month, so you won't be losing that much information.  Within a month of your new account being connected, you'll have the same amount of historical data as you did with the old GA account connection.

I hope this helps!  Please let me know if you have any other questions.

Thanks so much for the update!  I'm glad to hear that your rankings are now accurate.  We really appreciate all of your patience during the downtime!

Cheers,

Megan

Hello all!  I'm really sorry to hear about the inaccuracies with rankings for google.co.uk.  We are aware of this issue and should have a fix in place by the end of next week.  If you're still seeing issues after next week, or you would like us to take a look at your campaign in the meantime, please let us know by submitting a ticket to help@seomoz.org.

Sorry about any inconvenience this causes!

Hi Al!

I'm so sorry that Competitive Link Finder is getting you down!  The good news is we did find the problem and it should be fixed.  If you see any other issues, though, please feel free to shoot us a message at help@seomoz.org.

Cheers!

Hello there! This is more of a customer service question than an SEO question, so I'm going to open a customer service ticket for you at the email address associated with your account. You should receive an email from customer service speedy-quick! In the future, if you have a question about our site or tools, please email it to customerservice@seomoz.org to get faster service and to avoid using a Q&A question credit. Thank you!

Hi Dru!

We were experiencing a bug where the URLs for duplicate content weren't being displayed, but the good news is that this has been fixed! You should now be able to see the URLs in your campaign.