Hi there,

Thanks for reaching out to us! I think that's a great idea to have bulk submission with Rank Tracker.  Unfortunately we do not have that feature built in so you can just submit that volume of keywords to accomplish that task.  We would love to hear about how you like that feature to look like in our feature request forum: https://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests.  There you will in touch with our project owners and if your request gets enough love, we will build it!

In the meantime, here's a few things I can suggest that can save you some time:

• Utilize the track feature, which will allow you to track 50 keywords at anytime.  So you can use this for your active keywords and never have to enter them again.
• If you have a slot to spare, you can create a campaign just to do bulk submissions.  Currently in our campaign tool, once you set up the campaign, we will allow bulk submissions up to 15 keywords at a time into the manage keyword section of the settings.
• If you have a big list of keywords, this might save you a little time. you can just create a new campaign, once you finished setting up the campaign, follow the above method. The reason is when a new campaign is initiated we do an instant pull of the rankings of the keywords you input during that time.  This process can be time consuming as you would have to delete and create a new campaign every time you do bulk submissions.

Hope that's helpful, please let us know if you have any questions!

Best,

Peter
SEOmoz Help Team.

Hey Tyler!

Thanks for writing in and sorry that your rankings are looking off in the Web App. I'm not sure why you would be getting different results in the Web App rankings than you would be getting when you run the searches yourself; it could be a lot of things. The search engines - Google, Yahoo! & Bing - all maintain multiple indices that run across multiple datacenters. This means if you query different datacenters, you can get somewhat different ranking results. Other elements, such as personalization, geography and search history (even if you're logged out of your Google/search engine account) can also influence ranking positions. Hence, there can be a lot of variation in what different people, searching from different computers/locations might see in the rankings.

Our solution has been to run searches from a variety of IP addresses and IP blocks using non-personalized, search history/location agnostic requests. In our experience, these have provided the most accurate results, showing what the "most" users see, though we know there's still quite a bit of room for fluctuation. If you have suggestions about how we might improve the technical process of fetching rankings data to get better data, please let us know and we'll pass it on to our engineering team. We're always looking for ways to get you better data.

In the meantime, I can try to see if it's a bug on our side if you can let me know

1. The campaign that is having this issue
2. The keyword and URL combination that is having discrepancies
3. The ranking that you're getting in Google versus what the Web App tells you.

Or if you are not comfortable with giving that info out, you can certainly include that in an email with a description of your issue to help@seomoz.org.

Hope that helps!  Let me know if you have any questions!

Best,

Peter
SEOmoz Help Team.

Hi there,

Thanks for reaching out to us!  As far as I know Rogerbot is specifically directed not to crawl images, the only instance where I think it could crawl a image is if a link is directed on the page to the image and nothing else, in that case it would reference that as an error.  You can find more information about the crawl diagnostic here: www.seomoz.org/help/crawl-diagnostics

Hope that helps!  Let me know if you have any questions.

Best,

Peter
SEOmoz Help Team.

Hi there Christina!

Thanks for reaching out to us!  I can definitely see how something our crawl diagnostic can be a bit noisy, since our tool has to be over-inclusive of information we provide.  One thing If you are having some issues on your crawl diagnostic and you think the error is not correct, you can post some examples here, or if you don't feel like posting sensitive information you can certainly email us with your examples at help@seomoz.org.

Hope that helps, please let me know if you have any questions!

Best,

Peter
SEOmoz Help Team.

Hi there,

Thanks for reaching out to us!  I can certainly understand the need to have the UI be in your specific language. While we do our best to work on other versions of our tools, the only language version that we current support is English.  Our reports however does allow you a certain degree of customization including the content in english, you would just have to create a custom report and fill in the text in your language for the benefits of your client.  This report is custom and you would have to create it in our UI to have it sent out.  For your information, you could check out our awesome help hub at: www.seomoz.org/help/custom-reports.

Hope that helps!  Let me know if you have questions

Best,

Peter
SEOmoz Help Team.

Hi there Hanzo,

Thanks for reaching out!  it looks like you are having some trouble with the crawl test.  Keri is correct that our crawl test uses "Cached" information to construct your crawl, which can take up to 2 days to clear.  While I am not sure why the sites are still reporting 404s, there's a few things that could explain why you might be getting a stale crawl:

• Your server simply did not update the changes you've made on the backend.
• There might an issue with our crawler, which in my last status there isn't a outage that I know of.

I looked into your crawl data and the 404s seems to be confirmed by the report, if you download your latest report and do a sort you should see that

Hope I was able to provide some insight, please let me know if you have questions!

Best,

Hi,

Thanks for the question. There is a way to do this in our tools. Basically, you can suspend a campaign and activate it on the day that you want to get ranking for. For more details, please see: http://www.seomoz.org/help/campaign-setup

Thanks!

Peter

SEOmoz help team

Hi Ricky,

Thanks for letting us know. It looks like your keywords are currently not ranking in the top 50. Our tools only crawl pages that show up in the top 50. You can manually create a report to show pages ranking lower than that. For details on how to manually generate reports please see: http://www.seomoz.org/help/on-page-reports

Let us know if you have any other questions about our tools,

Peter

SEOmoz help team

Hi there John,

Thanks for reaching out!  While I am not exactly sure why you are seeing that, it seems like the reason that you are only seeing 80 on the dashboard is because OSE itself displays page specific metrics, if you are logged into your PRO account and in OSE, you should be able to scroll down and see "Subdomain Specific" metrics.  From there the numbers should line up and everyone is happy!!

Thanks again for the question, please let us know if there's any additional questions!

Best,

Peter
SEOmoz Help Team.

Hi there Aaron,

Thanks for the question, at this point we do not have that feature built into the campaign feature.  We are hoping to add that to a future version of the tool, however we don't have a firm ETA.  If you like to be kept in the loop you could subscribe to us on our FB page or our Twitter @SEOmoz

Best,

Peter
SEOmoz Help Team.

Hi there,

Thanks for reaching out to us!  I'm sorry if there are any confusions regarding the way we classify duplicate content. Just clarify a few things, here is how our system interprets duplicate content vs. rel canonical:

Assuming A, B, C, and D are all duplicates,

If A references B as the canonical, then they are not considered duplicates
If A and B both reference C as canonical, A and B are not considered duplicates of each other
If A references C as a canonical, A and B are considered duplicated
If A references C as canonical, B references D, then A and B are considered duplicates
The examples you've provided actually fall into the fourth example I've listed above.

For more information on using canonical tags, check out this great post by our very own Dr. Pete:
http://www.seomoz.org/blog/rel-confused-answers-to-your-rel-canonical-questions

I hope this clears things up. Please let me know if you have any other questions.

Best,

Peter
SEOmoz Help Team.

Hi there Kyle,

Thanks for writing in!  Sorry for the delay, I was able to take a look at the data on the tests that I ran and to look at your crawl.  From what I can tell, these are the things I noticed:

• Our crawler is pulling up your internal links, if you check out your crawl diagnostic from your "Crawl Diagnostic" tab (export to CSV), you will find that we are pulling your internal links, they are under "link count."
• The internal links count we are displaying 0 is because that data is based off of our Mozcape index, so pages that we have not indexed yet will display "0" links, which is something that can be misleading since if we have no data for that page, then technically we didn't crawl the links.
• Our Mozcape index found some of your higher index pages, you can check them out here: www.opensiteexplorer.org/pages?site=www.powertoolworld.co.uk%2F

In terms of why your pages isn't passing authority, I don't have a straight answer for that.  Since Google can index more of your pages than us, they are looking at a more broader picture than OSE, so the metrics in OSE should be used as a secondary stat rather than as your primary source.

I hope that helps! Let me know if you have any questions here or in our help ticket

Best,

Peter
SEOmoz Help Team.

Hi there,

Thank you for writing in!  I am sorry if the report you download doesn't quite match the visual results on the webapp  Since the just discovered links feature is part of OSE, it also shares the restrictions of that tool, which is 25 links/root domain.  While you can still visually checkout the web app for all your links, the report will only pull up to the link limit.  Currently the tool is still in its beta stage, so we are rolling out a bunch of cool changes in the future which means that this tool can change, but we need users like you to advocate for the changes you need.

One way to do that is to go to the feature request forum at: https://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests.  Here you can create your request, that way our devs can hear your voice and if there is enough attention given to the post then we will build it into the functional release

Hope that helps!

Peter
SEOmoz Help Team.

Hi there,

Thanks for reaching out!  I would love to help you take a look at what is going on with your account.  However I am have a bit of trouble trying to find out exactly what the issue is.  I have set up a ticket to discuss this with you in more detail, you should hear from me soon.

Best,

Peter
SEOmoz Help Team.

Hi Dennis,

Thanks for writing in.  I think sometimes it is always difficult to build a tool that is best for everyone because of the diverse crowd we serve on a daily basis.  I am curious however about what you are finding unreliable about our keyword tool, that way I could do my best to help you resolve your issues.  If you are not comfortable doing that here, you could always send us an email to help@seomoz.org.

Hope that helps, I look forward in hearing from you

Best,

Peter
SEOmoz Help Team.

Hi there,

Thanks for reaching out to us, I replied to you in a support ticket, but I just wanted to share it everyone since I think it might be relevant to this discussion.

I looked into your campaign and it seems that this is happening because of where your canonical tags are pointing, you can see the duplicate pages by clicking on the number to the right side of the link. These pages are considered duplicates because their canonical tags point to different URLs. For example:

http://www.virtualsheetmusic.com/score/PatrickCollectionFlPf.html?tab=mp3(Duplicate 1) is considered a duplicate of 
http://www.virtualsheetmusic.com/score/PatrickCollectionVcPf.html?tab=mp3 (Duplicate 2)

because the canonical tag for the first page is CANON1(http://screencast.com/t/tqvDZrLsyz8D) while the canonical for the second URL is CANON2 (http://screencast.com/t/FOguPJmK0).

Since the canonical tags point to different pages it is assumed that CANON1 and CANON2 are likely to be duplicates themselves.

Here is how our system interprets duplicate content vs. rel canonical:

Assuming A, B, C, and D are all duplicates,

If A references B as the canonical, then they are not considered duplicates
If A and B both reference C as canonical, A and B are not considered duplicates of each other
If A references C as a canonical, A and B are considered duplicated
If A references C as canonical, B references D, then A and B are considered duplicates
The examples you've provided actually fall into the fourth example I've listed above.

Hope that helps,

Best,

Peter
SEOmoz Help Team.

Hi there,

Thank you for reaching out!  I took a look at the issue, it looks like what went on is that you have a few 302 redirects in place on your site where it formed a series that took Roger to a place where he is having trouble crawling your site.  Here's what the interaction looks like:

Initial homepage ---302---> intermediary index page ---302----> final landing index page.

This interaction is not an idea situation with Roger crawling your site, since it has a traditional problem crawling redirects in the first place, this is an issue with the site structure that caused this issue.

In regards to your site having more pages, it looks like to get to those pages, you would have to register or log in, at this time roger does not the ability to fill out forms in a crawl.  Unfortunately I am not a web developer, so I don't know the exact way to implement changes on your end to allow our crawler to crawl your site.

Hope that helps, I will keep this thread open to allow others to chime in.

Best,

Peter
SEOmoz Help Team.

Hi there,

Thanks for reaching out to us!  Unfortunately there's no convenient way for us to stop a crawl mid-cycle once it has been initiated, at this time once you start report it automatically consumes a credit so there's not really a way for us to replenish the credits on the backend  Here's a couple of ways you can get around this if you need one in a hurry.

• In the campaign tool, you can initiate a simple dummy campaign that will initiate a starter crawl.  It is only 250 pages, however if you need something in a hurry it is not a bad choice.
• We offer 1 crawl test a day to our community members, it is very similar to a starter crawl where we craw up to 250 pages in your site. If you have a friend or colleague that's a community member, they simply have to log on their account to initiate this!
• If you have a PRO account, those credits replenish the next day, I think its a great excuse to finish that home improvement project you've been dying to do or spend time with family

Hope that helps!  Let me know if you have questions.

Best,

Peter
SEOmoz Help Team.

Hi there,

Thanks for reaching out to us!  That is interesting indeed.  I went ahead and started a ticket on our end about this, from there if you could provide some specific examples which I can then do some digging for you

Generally with rankings, depending on the keywords you search for you could have fluctuations based on the push and pull of the sea that is the internet out there.  While I don't have a specific answer for this question about this question, I can say that our keyword difficulty tools is a great way to look at volatility of certain keyword/phases.  You can find more information here: http://www.seomoz.org/help/keyword-analysis,

Thanks again for reaching out, I hope to speak to you soon

Best,

Peter
SEOmoz Help Team.

Hi there,

Thanks for reaching out!  I went ahead and started a ticket for you to do some digging.  I will run a few tests on my end to see where it is causing the issue.  I will get in touch you ASAP

Thanks again for reaching, hope I could talk to you soon!

Best,

Hi there,

Thanks for reaching out!  I am sorry that you are being banned by Google  All of our services exists in the cloud, so the IPs we employ are quite numerous so I do not think that is the issue.  Fortunately if you are using our webapp or Mozbar you will still be able to pull our proprietary metrics since the queries are made from our end.

Hope that helps, thanks for your patience while I answer this question!

Best,

Peter
SEOmoz Help Team.

Hi there,

Thanks for writing in!  I am sorry that you had some trouble finding the documentation for our Sort calls.  We are in the process of updating and creating new documentations for the API I think you will be happy with.  In the meantime you should be able to find the documentations under: http://apiwiki.seomoz.org/link-metrics

Hope that helps!

Best,

Peter
SEOmoz Help Team.

Hi there,

We now show Google Places via Universal placement, however since our tool tries to provide unbiased SERP results, we do separate out the local listings since we don't treat them as "Organic" results.  Our product team is working to introduce filters that will hopefully allow you to put more "weight" into those local results in our future iterations of the tool, however in the meantime we still record them, check this out for more information: http://www.seomoz.org/help/rankings

Best,

Peter
SEOmoz Help Team.

Hi Chad,

Thanks for reaching out, looks like this may be an issue with the Google oauth issue.  I went ahead and sent ya an email to explain and some of the things you can do to fix it  Hope you got that email

Basically with any Oauth process, your token sometimes expires ahead of time while our service is still on, this is entirely something on Google's end.  We are coming with a better solutions to keep your token "alive" in the future, but in the meantime you would just have to re-auth token by refreshing your connection between SEOmoz and GA.

Hope that was helpful!

Best,
Peter
SEOmoz Help Team.

Hi there!

Thanks for reaching out!  Inside our Followerwonk took tool, we allow you to compared, search and look at other people's profiles, so you will be able to get data from the "Compare users" Portion of the app. Inside, you will find out how are your followers compare to his/hers profile and get a ton of metrics that is actionable and relevant!  That portion of the app you will not need to authorize the account that is not your own.

In terms of tracking another user thru the app itself, you would need to authorize the account.  Which will allow you to sort and tracker your owner followers from the accounts you authorized.

You can also find more information about the tool here!http://www.seomoz.org/help/followerwonk.  Hope that helps!  If you have any questions you may reply here or send us a question at Help@seomoz.org.

Best,

Peter
SEOmoz Help Team.

Hi Mark,

Sorry it's taking a while to crawl your new site.

While I'm not exactly sure what the delay is, one of the possible reasons is through your robots.txt.  Here's what I see in a short snippet from your robots.txt:

# Crawlers Setup
User-agent: *
Crawl-delay: 30
# Allowable Index
Allow: /*?p=
Allow: /index.php/blog/
Allow: /catalog/seo_sitemap/category/
Allow: /catalogsearch/result/
Allow: /media/
# Directories
Disallow: /404/
Disallow: /app/
Disallow: /cgi-bin/
Disallow: /downloader/
Disallow: /errors/
Disallow: /includes/
Disallow: /js/
Disallow: /lib/
Disallow: /magento/
Disallow: /pkginfo/
Disallow: /report/

From here, the formatting looks a little awkward. What's going on is that you're telling Roger bot to only look at these:

Allowable Index

Allow: /*?p=
Allow: /index.php/blog/
Allow: /catalog/seo_sitemap/category/
Allow: /catalogsearch/result/
Allow: /media/

While the syntax is OK, not every crawler out there will follow the allow directive. Here's an example something you can use.

# Crawlers Setup
User-agent: *
Crawl-delay: 30
Disallow: /
Disallow: /404/
Disallow: /app/
Disallow: /cgi-bin/
Disallow: /downloader/
Disallow: /errors/
Disallow: /includes/
Disallow: /js/

From here you're telling the crawler to disallow nothing except these directories. Please let us know once you implement this method is that will actually fix the crawl.

Thanks for reaching out!

Best,

Peter Li
SEOmoz Help Team
```

Hi there Claire,

Just off the hot presses.  Rank Tracker is up now!  Go check it at: ranktracker.seomoz.org.  You are probably one of the first people to know since we haven't even hit twitter and the forums yet with this information.  Please let us know how your experience is with this tool!

Best,

Peter
SEOmoz Help Team.

Hi Clare,

Thank you for reaching out!  Sorry for the lateness in which we are publicly releasing Rank Tracker.  We wanted to make it is absolutely ready before we release it for public consumption

In the meantime, we have a beta version of the tool that you can utilize at ranktrackerlb.seomoz.org, please let us know your experience on this tool at: https://seomoz.zendesk.com/entries/22457872-Keyword-Difficulty-and-Rank-Tracker-Issues ! Thank you for your awesome patience in waiting for the completely remade version of the tracker.

Best,

Peter
SEOmoz Help Team.

Hi there,

This is Peter over at SEOmoz - thanks for writing in and sorry for the confusion there! It looks like the number that you're looking at in the Web App Competitive Domain Analysis tab is the total amount of links to the entire subdomain, but the number you're looking at in Open Site Explorer is the total amount of links to that page only. Sorry about the ambiguity there! The numbers at the top of OSE all pertain solely to that URL rather than to the whole subdomain or root domain, but you can get information about the whole subdomain or root domain by going here (as an example): http://www.opensiteexplorer.org/www.seomoz.org/a!metrics. Here's a screenshot of the numbers: http://markup.io/v/djd8djeptg5n. You can also look at all the links going to the sub/root domain by changing the filters in the "Linking Pages" tab.

Peter
SEOmoz Help Team.

Hi Jason,

Thanks for reaching out! In terms of how our system handles articles and transitions in keywords.  We give our users full control on how they want to format their keywords.  In your particular case since we pull the SERPs in Google it won't affect your rankings data, however since we pull our traffic data from Google Analytics, it might be best to put in a format would make cause the least amount of friction I.e with articles and transitions. Please note for the above I am only referencing Google US, in some locale articles does matter for some search terms.

Hope that was helpful!  Let me know if you have any questions by emailing help@seomoz.org.

Best,

Hey Steve,

Thanks for writing in!  I am sorry you are experiencing some issues with your Google Analytics, looks like we are in the process of having this issue looked at on our end to see what is going on.  While it is unusual because of the frequency that it is happening, unfortunately whenever you deal with open authentication like what we have going on with Google Analytis, you will run into situations where the connection is sometimes not the most reliable.

Please know that we are doing everything we can to have this looked at to see if there is something going on.  Anyone who is also experiencing this can give us an email at help@seomoz.org and we will do our best to resolve it ASAP

Thank you again for writing in, you should hear from us soon!

Best,
Peter
SEOmoz Help Team.

Hi there,

Thanks for reaching out!  That is interesting indeed that you aren't able to create a campaign for that particular domain.  I do notice that I had trouble at first, but I tried again immediately and was able to go past the no response screen and create a campaign. http://screencast.com/t/H2apiZb0tvB.  I have checked with our team and we are not seeing an issue with the crawler so far, however in the past our crawler have had trouble with pages that is missing a Robots.txt (404 when I checked it last) http://screencast.com/t/oacVSiHM3Nyf.  However as I have shown, our crawler will now crawl sites in the absence of a robot.txt.

There's a few reason why it could be not responding to our web request:

1. The uptime was sporadic when we made the attempt.
2.  Something on the server level is blocking our web service, which is provided by Amazon.

Unfortunately the problem is too sporadic, I will start a ticket for you on my end and let's see how my campaign comes back before we decide anything.  Hope that helps!

Best,

Peter SEOmoz Help Team.

Scott,

Thanks for writing in!  With the acquisition of getlisted.org we are looking to provide a more robust and seamless experience for our local search SEOs, however we have features in the rankings tool in your campaign that you can utilize now for your reporting needs.

Let's take your pizza shop example.  If you wanted to search for how you rank in Seattle for pizza, you would simply have to tailor your keyword as this format: KW + Geotag.  In your pizza example it would just be "Pizza Seattle" or "Seattle Pizza shop", our tool will record your results and show Universal placements.  You can find more information regarding this topic here: http://www.seomoz.org/help/rankings.  One thing to note is if your SERP comes up as a local enhanced result (i.e. Google local), it won't be counted as a numeric result but rather a Universal placement tag on your historical information.  Since our tool don't consider these results to be a traditional SERP, thus we don't display it as a numeric SERP on your report.

Hope that helps, let me know if you have any questions regarding Universal placements by replying this thread or by emailing help@seomoz.org!

Best,
Peter
SEOmoz Help Team.

Hi there,

Thanks for reaching out!  It seems like you did a ton of troubleshooting.  I have tried replicating your issue on safari, so far I am not having any luck getting the redirect to happen with this or other browsers that I have.  Which leads me to think that this might be a cookie issue, as delicious as that sounds, one way you could see if you are having this issue is by turning on private browsing mode, this way your browser won't utilize a cookie to and you can see if this will get you past the redirect loop.  If this works then you will probably have to go back and delete the correct cookie.

Let me know if that works for you, if not we will think of something else!

Best,

Peter
SEOmoz Help Team.

Hi Neil,

Thanks for reaching out, I am sorry that the rankings did not update for you.  You issue could be caused by a known we had in the past, I have open a ticket for you to properly diagnose your account and take care of lost rankings we missed.  You should be hearing from me soon.

Sorry again for the inconvenience, I hope I can resolve your issues soon.

Best,
Peter
SEOmoz Help Team.

Hi there,

Thanks for reaching out!  I can definitely see why your weekly report can differ from your web app rankings.  Just so I can take a look at the data also, could you point out some examples so I could take a look or perhaps with a screenshot?  If you are more comfortable talking about this in a private setting, I could set you up with a ticket so can communicate there

Let me know how you like me to proceed.

Best,

Peter
SEOmoz Help Team

Hi there,

This is what is happening on his page, your page it looks like you purchased the 2012 bundle, the site takes you directly to the hosting page for the videos, what you see is a little different than the OP

Hope that helps!

Hi there!

Thanks for writing in!  I checked your account it seems that the crawl was finished.  Various factors sometimes can affect the speed at which Roger will check out your site, it usually tries to be as efficient as possible and not take the scenic route, every once in a while he gets stuck trying to resolve something on the site (crossword puzzle maybe) which can cause the crawl to last a little longer.  We're constantly keeping track of how long the crawls take for our customers and try to come up with a better more efficient Roger!

If your next crawl is taking more than a day (24 hours), i would send us a ticket at help@seomoz.org.  Thanks again for writing in!

Best,

Peter
SEOmoz Help Team.

Hi there,

Thank you letting us know what's going on, I've looked into your diagnostic report, it looks like they are finding these errors because some of your pages are dynamically generated based on the URL that I can see.  If you actually go into the specific report you can actually go to the page that we are seeing this, in your example if you follow the link: http://e-maximos.com/?like_it=1033.  This is what it looks like: http://screencast.com/t/tgDGr9JLAX4b.  It looks like our tool are reporting the correct errors, although I am not sure how Roger was able to crawl those site, although it doesn't look like your robots is set up to prevent him from going there either.

Since your site is written with Word Press, this is one of those situations where Word Press is a great tool for setting up sites on the fly, it sometimes is hard to set it up correctly, since it takes the code quality control out of the users' hands with widgets and plugins.  Unfortunately our support channel don't offer consulting as part of our service since we're a product company, also in terms of a solution I will leave this discussion open to see any of our other expert users will chime in to provide some of their insight. One thing to note is that you do have a private question to ask our associates any question you want, I would utilize that to make sure you specific site audit questions gets answered.

Hope that helps!

Best,

Peter
SEOmoz Help Team.

Phillip,

Thanks for writing in!  Just so I could see the problem that you are looking at, could you let me know the reports that you are looking at that you are seeing this issue  If you could let me know which report you downloaded, I could see if I could replicate this issue!

Looking forward in hearing from you.

Peter SEOmoz Help Team.

Matt,

Can you send me a email at help@seomoz.org.  I want to take a look at your crawl results too, makes sure to let me know which crawl your results came from by letting me know the campaign

I will wait for you there!

Peter
SEOmoz Help Team.

Hi there,

That definitely looks interesting.  I started a ticket for you to go over the issues in a little more in-depth.   Roger is definitely acting a little strange, I want to take a better look at it to see if this is an issue on our end.  Once you get that email if you could go over what you were seeing before vs. now, I could give a better response on what is going on.

Hope that helps,

Peter
SEOmoz Help Team.

Hi there!

Thanks for reaching out!  I know you are going to get a kick out of it. But the link to reach the site with the videos is camouflaged here: http://screencast.com/t/ncSukVCOVloh.  Its that simple, I had a hard time looking for it too  I will pass this along!  Thanks for the training opportunity

Best,

Peter
SEOmoz Help Team.

Hi there!

Thank you for reaching out! I do see what you mean.  Unfortunately our tool can't recognize videos as a universal results if they don't have any way to link back to you guys.  I don't know the exact way you would claim a video on youtube as this would cross into a legal space that I am not familiar or involved with  It would probably involve some type of claims process with youtube, or you could just simply ask the owner/author to possibly share the video with you or link back to your company in some way in the platform.

Hope that was helpful, I wish you good luck in reclaiming that delicious content of yours!

Best,

Peter
SEOmoz Help Team.

Hi Everyone!

Thank you for bringing this up, this is definitely a great question indeed  Bernard was correct that our API access has been revoked by Google late last year in 2012.  While our talks are always continuous with Google about obtaining that volume data back, our difficulties calculations and SERP collection is done independent of the API volume data  In the mean time you can stil obtain your volume data directly from Google Adwords API, since they have an agreement with you!

Hope that helps!

Best,

Peter
SEOmoz Help Team.

Thanks for the response!  Unfortunately at this time we do not have a way to have Roger crawl at a specific IP, since Roger uses a dynamic set of IP to crawl sites to get the most unbiased results.  Creating a sub folder campaign at this moment is the only way to get an effective crawl for that site, unfortunately from this point on this is a web development question, which is something better left to the experts in our forum.  I left this post as an on-going discussion to other to chime in, you could also use your private question to ask our associates

In the mean time, I would also recommend you go to our feature request forum to request this feature, once you finish it, others can vote this feature which lets our development team plan their next feature inclusion You can go there by using this link: https://seomoz.zendesk.com/categories/6327-known-issues-feature-requests

Hope that helps!

Peter