Standard Responses Causing Duplication Issues
-
Hi Guys
We have a Q&A section on our site which we reply to customers using standard responses which have already been approved.
This is causing a lot of duplication errors, however due to the nature of our business we need to use these responses. Is there anything that we can do to stop this?
Matthew
-
_Rather than copy and pasting the same thing over and over again, you can create a FAQ section in your website and each answer should have a dedicated landing page. Once done, whenever you see someone has posted a question that matches with FAQ section, you can place the URL and ask the asker to gather more information from there. _
-
If it is not word for word, it shouldn't be that big of a problem. If it becomes too much, you can always compile them into one single thread/question.
-
Sometimes the page titles and descriptions are the same as these are user generated and sometimes the same questions get asked over and over again, there is a search function but people like to create a question before searching to see if its already been asked.
-
If the standard responses are the same, I don't think you need to worry about it.
That is assuming the title of the question and question description is usually different.
Just because a body of a text has some duplicate text, doesn't really affect it too much because the title of the question, description of question.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Duplicate content
I have one client with two domains, identical products to appear on both domains. How should I handle this?
Technical SEO | | Hazel_Key0 -
Duplicate content issue on Magento platform
We have a lot of duplicate pages (600 urls) on our site (total urls 800) built on the Magento e-commerce platform. We have the same products in a number of different categories that make it easy for people to choose which product suits their needs. If we enable the canonical fix in Magento will it dramatically reduce the number of pages that are indexed. Surely with more pages indexed (even though they are duplicates) we get more search results visibility. I'm new to this particular SEO issue. What do the SEO community have to say on this matter. Do we go ahead with the canonical fix or leave it?
Technical SEO | | PeterDavies0 -
Structure Data Issue
HiI found few errors in Google webmaster tools under structure data. The error shows "Missing: name' but when I click 'Test Live Data' it shows 'All good'. Currently we are using Drupal CMS and please find attached error screenshot.Please advice on this issue.Thanks,SatlaqlGEyp7
Technical SEO | | TrulyTravel0 -
Removel of duplicate contant
Do to the WordPress programming I'm having a lot of duplicates that I will remove soon. What is the best way to make a decision which ones to keep and which ones to remove?
Technical SEO | | Joseph-Green-SEO0 -
Duplicate content issue index.html vs non index.html
Hi I have an issue. In my client's profile, I found that the "index.html" are mostly authoritative than non "index.html", and I found that www. version is more authoritative than non www. The problem is that I find the opposite situation where non "index.html" are more authoritative than "index.html" or non www more authoritative than www. My logic would tell me to still redirect the non"index.html" to "index.html". Am I right? and in the case I find the opposite happening, does it matter if I still redirect the non"index.html" to "index.html"? The same question for www vs non www versions? Thank you
Technical SEO | | Ideas-Money-Art0 -
A site I am working with has multiple duplicate content issues.
A reasonably large ecommerce site I am working with has multiple duplicate content issues. On 4 or 5 keyword domains related to site content the owners simply duplicated the home page with category links pushing visitors to the category pages of the main site. There was no canonical URL instruction, so have set preferred url via webmaster tools but now need to code this into the website itself. For a reasonably large ecommerce site, how would you approach that particular nest of troubles. That's even before we get to grips with the on page duplication and wrong keywords!
Technical SEO | | SkiBum0 -
Strange duplicate content issue
Hi there, SEOmoz crawler has identified a set of duplicate content that we are struggling to resolve. For example, the crawler picked up that this page www. creative - choices.co.uk/industry-insight/article/Advice-for-a-freelance-career is a duplicate of this page www. creative - choices.co.uk/develop-your-career/article/Advice-for-a-freelance-career. The latter page's content is the original and can be found in the CMS admin area whilst the former page is the duplicate and has no entry in the CMS. So we don't know where to begin if the "duplicate" page doesn't exist in the CMS. The crawler states that this page www. creative-choices.co.uk/industry-insight/inside/creative-writing is the referrer page. Looking at it, only the original page's link is showing on the referrer page, so how did the crawler get to the duplicate page?
Technical SEO | | CreativeChoices0 -
Is this considered as duplicate content?
One of my clients has a template page they have used repeatedly each time they have a new news item. The template includes a two-paragraph customer quote/testimonial for the company. So, they now have 100+ pages with the same customer quote. The rest of the page content / body copy is unique. Is there any likelihood of this being considered duplicate content?
Technical SEO | | bjalc20110