Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How do I get rid of rogue listings?
-
Unfortunately, Google has taken bits and pieces of my business and combined it with non-existent businesses and other rogue information. So now my business has 3 locations.
One proper listing that I created and manage.
One that uses my website address but nothing else is correct in the listing.
One that contains my name(incorrectly), but the address and everything else about it is incorrect.
I have reported these places many times but they continue to hang around and I am lost/confused on what to do next.
Please advise.
-
Hi Dignan,
The appropriate thing to do in cases like these it to go through the REPORT A PROBLEM link at the bottom of each problematic Place Page. It's a good idea to be signed into your account while doing this. Describe the situation and link to the correct listing for your business in the wizard. State that you have only one address - the one on your authoritative listing. Ask that these 2 other listings be removed.
Wait 4-6 weeks to hear back from Google (could take considerably less time these days, actually). If you do not see resolution, then take the matter to the new Google Places Help Forum. The new forum will be here:
http://groups.google.com/a/googleproductforums.com/forum/#!forum/maps
Explain the steps you have taken and ask if a Top Contributor can please help you obtain resolution.
*In your shoes, I would also do some sleuthing to try to figure out where the other data is coming from...it's coming from somewhere and discovering the origin may help you to surmise what is going on.
Hope this helps and good luck!
Miriam
-
As you have your listing I would suggest that you continue to try and get those listings removed by reporting it to Google.
One way that you can demonstrate that your verified listing is the "credible" and only one is through local citation linkbuilding and getting people to place reviews on your listing.
The more activity will show hopefully push the other two down in SERP's and eventually be removed from Google.
Good luck,
Vahe
-
HI Brent,
Thanks for the reply. As of last week the phone numbers were different on the rogue listings, but I just checked...and guess what...both now have MY phone number.
So it looks like I could claim them. It was advised that the best way to deal with these listings would be to just report them to Google, opposed to claiming them.
They mentioned it was against the rules for me to have more than one listing(even if my intention was to nix the two rogue listings.)
Care to share your input?
-
This may be obvious but you haven't mentioned it. Did you try to claim the listings? Or are they already verified and claimed by somebody else?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to get rid of bot verification errors
I have a client who sells highly technical products and has lots and lots (a couple of hundred) pdf datasheets that can be downloaded from their website. But in order to download a datasheet, a user has to register on the site. Once they are registered, they can download whatever they want (I know this isn't a good idea but this wasn't set up by us and is historical). On doing a Moz crawl of the site, it came up with a couple of hundred 401 errors. When I investigated, they are all pages where there is a button to click through to get one of these downloads. The Moz error report calls the error "Bot verification". My questions are:
Technical SEO | | mfrgolfgti
Are these really errors?
If so, what can I do to fix them?
If not, can I just tell Moz to ignore them or will this cause bigger problems?0 -
Why images are not getting indexed and showing in Google webmaster
Hi, I would like to ask why our website images not indexing in Google. I have shared the following screenshot of the search console. https://www.screencast.com/t/yKoCBT6Q8Upw Last week (Friday 14 Sept 2018) it was showing 23.5K out 31K were submitted and indexed by Google. But now, it is showing only 1K 😞 Can you please let me know why might this happen, why images are not getting indexed and showing in Google webmaster.
Technical SEO | | 21centuryweb0 -
What are best options for website built with navigation drop-down menus in JavaScript, to get those menus indexed by Google?
This concerns f5.com, a large website with navigation menus that drop down when hovered over. The sub nav items (example: “DDoS Protection”) are not cached by Google and therefore do not distribute internal links properly to help those sub-pages rank well. Best option naturally is to change the nav menus from JS to CSS but barring that, is there another option? Will Schema SiteNavigationElement work as an alternate?
Technical SEO | | CarlLarson0 -
Site indexed by Google, but (almost) never gets impressions
Hi there, I have a question that I wasn't able to give it a reasonable answer yet, so I'm going to trust on all of you. Basically a site has all its pages indexed by Google (I verified with site:sitename.com) and it also has great and unique content. All on-page grades are A with absolutely no negative factors at all. However its pages do not get impressions almost at all. Of course I didn't expect it to be on page 1 since it has been launched on Dec, 1st, but it looks like Google is ignoring (or giving it bad scores) for some reason. Only things that can contribute to that could be: domain privacy on the domain, redirect from the www to the subdomain we use (we did this because it will be a multi-language site, so we'll assign to each country a subdomain), recency (it has been put online on Dec 1st and the domain is just a couple of months old). Or maybe because we blocked crawlers for a few days before the launch? Exactly a few days before Dec 1st. What do you think? What could be the reason for that? Thanks guys!
Technical SEO | | ruggero0 -
URLs in Greek, Greeklish or English? What is the best way to get great ranking?
Hello all, I am Greek and I have a quite strange question for you. Greek characters are generally recognized as special characters and need to have UTF-8 encoding. The question is about the URLs of Greek websites. According the advice of Google webmasters blog we should never put the raw greek characters into the URL of a link. We always should use the encoded version if we decide to have Greek characters and encode them or just use latin characters in the URL. Having Greek characters un-encoded could likely cause technical difficulties with some services, e.g. search engines or other url-processing web pages. To give you an example let's look at A) http://el.wikipedia.org/wiki/%CE%95%CE%BB%CE%B2%CE%B5%CF%84%CE%AF%CE%B1which is the URL with the encoded Greek characters and it shows up in the browser asB) http://el.wikipedia.org/wiki/Ελβετία The problem with A is that everytime we need to copy the URL and paste it somewhere (in an email, in a social bookmark site, social media site etc) the URL appears like the A, plenty of strange characters and %. This link sometimes may cause broken link issues especially when we try to submit it in social networks and social bookmarks. On the other hand, googlebot reads that url but I am wondering if there is an advantage for the websites who keep the encoded URLs or not (in compairison to the sites who use Greeklish in the URLs)! So the question is: For the SEO issues, is it better to use Greek characters (encoded like this one http://el.wikipedia.org/wiki/%CE%95%CE%BB%CE%B2%CE%B5%CF%84%CE%AF%CE%B1) in the URLs or would it be better to use just Greeklish (for example http://el.wikipedia.org/wiki/Elvetia ? Thank you very much for your help! Regards, Lenia
Technical SEO | | tevag0 -
What is the best method to block a sub-domain, e.g. staging.domain.com/ from getting indexed?
Now that Google considers subdomains as part of the TLD I'm a little leery of testing robots.txt with something like: staging.domain.com
Technical SEO | | fthead9
User-agent: *
Disallow: / in fear it might get the www.domain.com blocked as well. Has anyone had any success using robots.txt to block sub-domains? I know I could add a meta robots tag to the staging.domain.com pages but that would require a lot more work.0 -
How to use overlays without getting a Google penalty
One of my clients is an email subscriber-led business offering deals that are time sensitive and which expire after a limited, but varied, time period. Each deal is published on its own URL and in order to drive subscriptions to the email, an overlay was implemented that would appear over the individual deal page so that the user was forced to subscribe if they wished to view the details of the deal. Needless to say, this led to the threat of a Google penalty which _appears (fingers crossed) _to have been narrowly avoided as a result of a quick response on our part to remove the offending overlay. What I would like to ask you is whether you have any safe and approved methods for capturing email subscribers without revealing the premium content to users before they subscribe? We are considering the following approaches: First Click Free for Web Search - This is an opt in service by Google which is widely used for this sort of approach and which stipulates that you have to let the user see the first item they click on from the listings, but can put up the subscriber only overlay afterwards. No Index, No follow - if we simply no index, no follow the individual deal pages where the overlay is situated, will this remove the "cloaking offense" and therefore the risk of a penalty? Partial View - If we show one or two paragraphs of text from the deal page with the rest being covered up by the subscribe now lock up, will this still be cloaking? I will write up my first SEOMoz post on this once we have decided on the way forward and monitored the effects, but in the meantime, I welcome any input from you guys.
Technical SEO | | Red_Mud_Rookie0 -
How do I get Google to display categories instead of the URL in results?
I've seen that for some domains Google will show a nice clickable site heirarchy in place of the actual URL of a search result. See attached for an example. How do I go about achieving this type of results? categorized.png
Technical SEO | | Carlito-2569610