Why will Google not remove a manual penalty against us?
-
Our site was placed under a manual penalty last year in June 2012 after penguin rolled out. We were advised by Google that we had unnatural links pointing to our site. We fought for months, running backlink checks and contacting webmasters where Google's WMT was showing the sites which had links. We have submitted numerous reconsideration requests with proof of our efforts in the form of huge well labeled spreadsheets, emails, and screen shots of online forms requesting link removal.When the disavow tool came out we thought it was a godsend and added all the sites who had either ignored us or refused to take down the links to the disavow.txt with the domain: tag. Then we submitted another reconsideration request, but to no avail.We have since had email correspondence with a member of the Google Quality Search Team who after reviewing the evidence of all our previous reconsideration requests and disavow.txt still advised us to make a genuine effort and listed sites which had inorganic links pointing to our site which were already included in the disavow.txt.Google has stated "In order for your site to have a successful reconsideration request, we will need to see a substantial, good-faith effort to remove the links, and this effort should result in a significant decrease in the number of bad links that we see."We have truly done everything we can and proven it too! Especially with all the sites in the disavow.txt there must be a decrease in links pointing to our site. What more can we do? Please help!
-
It is something we have considered, but it is a very good source of income.
Obviously this only when it is ranking. It has a whole lot of history (granted this is why it is not ranking) and the domain is our brand as well. Basically we would rather keep it if we can.
Kindly thanking you for your advice Matt.
-
Hmmm, I understand. It can be frustrating.
The problem is that even if you are trying (and trying hard) to sort the issue out, if they still see bad links they wont lift any manual penalty.
I'm not saying that it is worthwhile in your case but sometimes it can make sense to throw away a domain and start again. Does it take many sales?
Just remember that if you start again with a new domain, do it properly and don't outsource to people who can't be trusted
-
Yes the penalty is referring to rankings, and while we are being indexed we are still under a manual penalty.
We know we have a good site, and have seen natural links since we dropped last year, but it is the old spammed backlinks which obviously spurned Google on to hitting us with this penalty.
-
Yes, you are right!
About a year ago we outsourced our SEO work to a company in india and they were extremely aggressive with these industry specific keywords.
Needless to say when penguin rolled out we pretty much disappeared.
I cannot say we have disavowed all of them but we have been working on removing these unnatural links for the past 9-10 months or so. So everything we found which we couldn't get taken down or no-followed we disavowed. As you can imagine the disavow.txt was longer than my arm!
The point is we have done everything we can and shown evidence of this but Google fails to recognize this.
-
Looks like your site is getting indexed. Is the penalty referring to rankings?
If so, some sites pre-penguin experienced high rankings because of their backlinks. If some of those backlinks' "value" were pulled (spammy links) your rankings fell.
Even if some of those spammy links were successfully taken down, doesn't necessary mean you get the organic position you lost after penguin.
This may or may not apply to your case--but generally speaking.
-
I see a problem already, although it could be that these links have been disavowed (there is no way something like Open Site Explorer can tell this).
Check out the image attached. You have used some very aggressive link building tactics which target exact match anchor text links - and lots of them! Very unnatural indeed.
Can you confirm that these have been disavowed?
Matt
-
No problem, thanks for your time. www.accidentsdirect.com
-
Do you have a link to your site please? In order to help, I think we would need to have a good look around your link profile.
Matt
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Two high ranking pages instantly dropped from index - no manual penalty notification
We are facing an issue where two of our major rankings pages have just completely disappeared from search results. This has happened in the last 24 - 48 hours and there has been no changes made to the site. From what we can tell, it's only impacted two pages (but two very important category pages). I have double and triple checked all standard indexing protocols - Search Console URL inspection says the pages are fine to crawl and index. URLs have been requested to re-index but nothing has worked. This would have me to believe it could be a manual action yet there are no notifications in Search Console and we are listed as 'No issues detected' in all versions of our web property. Can anyone else think what could be the reason?
Intermediate & Advanced SEO | | Vuly0 -
Google Manual Penalty Lifted - Why is my website still decreasing on traffic?
Hi there, I was hoping that somebody has a potential answer to this or if anyone else has experienced this issue. Our website has recently hit by a manual penalty (structured data wasn't matching the content on the page) After working hard on this to fix the issue across the site, we submitted a reconsideration request which was approved by Google a few days later. I understand that not all websites recover and it doesn't guarantee rankings will go back to normal, but it seems as if the traffic is continuing to drop at an even quicker rate. There's a number of small technical optimisations that have been briefed into the dev team such as: Redirecting duplicate versions, fixing redirects on internal links, There's also work on-page running in the background fixing up keyword cannibalization, consolidating content keyword mapping and ensuring the internal link structure is sound. Has this happened to anyone else before? If so, how did you recover? Any suggestions/advice would be really appreciated. Thank you
Intermediate & Advanced SEO | | dbutler9120 -
Problems with US site being prioritized in Google UK
Our US version (.com) of our site is appearing above the UK version (co.uk) when using Google UK. I know Google has been giving US more priority in the UK market over the last couple years... What is protocol for fixing/dealing with this? Also, and probably more importantly, how do we handle users who are looking for the UK site right now? Majority of our users are coming from the US so we don't want to cause them any inconvenience, but the UK users need an easy way to get to the UK version quickly. Input is much appreciated!
Intermediate & Advanced SEO | | chrisvogel0 -
Google snippet chosen why?
We have a page about buying property in the Megeve area of the Alps in France. We are No.2 on Google.co.uk for the term "megeve property for sale" and No.1 for "megeve property". http://www.prestigeproperty.co.uk/MegeveProperty/Properties.asp If you search for "megeve property for sale", Google serves our META description as the snippet: Ski chalets, homes and apartments for sale in this exclusive, prestigious Rhone Alpes village - 520000-16500000 EUR. However, we noticed that searching for just "megeve property" serves up a much better snippet taken from the text on the page: A crucial factor for potential property buyers is that there is a strong rental market in Megève and this remains high all year around with properties close to the ... Does anyone know why Google would serve this particular snippet instead of the META description. Is it the number of strong and descriptive words used, or some other reason?
Intermediate & Advanced SEO | | PPGUKLTD0 -
Subdomains for US Regions
The company I work for is expanding their business to new territories. I've got a lot of stabilization to do in the region/state where we're one of the most well known companies of our kind. Currently, we have 3 distinct product lines which are currently distinguished by 3 separate URLS. This is affecting the user flow of our site, so we'd like to clean it up before launching our products into the various regions. The business has decided to grow into 5 new states (one state consisting of one county only) — none of which will feature all 3 products. Our homebase state is the only one that will have all 3 products this year. My initial thought was to use subdomains to separate out the regions, that way we could use a canonical tag to stabilize the root domain (which would feature home state content, and support content for all regions), and remove us from potential duplicate content penalization. Our product content will be nearly identical across the regions for the first year. I second guessed myself by thinking that it was perhaps better to use a "[product].root/region" URL instead. And I'm currently stuck by wondering if it was not better to build out subdomains for products and regions...using one modifier or the other as a funnel/branding page into the other. For instance, user lands on "region.root.com" and sees exactly what products we offer in that region. Basically, a tailored landing page. Meanwhile the bulk of the product content would actually live under "product.root.com/region/page". My head is spinning. And while searching for similar questions I also bumped into reference of another tag meant to be used in some similar cases to mine. I feel like there's a lot of risks involved in this subdomain strategy, but I also can't help but see the benefits in the user flow.
Intermediate & Advanced SEO | | taylor.craig0 -
Would this drop indicate a manual penalty?
Website short link: f c w . i m (copy and remove the spaces) A few weeks ago now we dropped from around page 2 all the way to around page 14 for they keyword watches on Google UK. We have remained around the level of page 12-17 ever since. Other important keywords which we monitor have slowly moved from page 1 positions onto page 2 or the bottom of page 1. Of course this is really worrying us as we are an e-commerce website and we are in peak season. Natural suspects would be duplicate content issues, crawl issues or bad links. All of which we have looked into and spent the past month improving to the best of our ability. I have gone through almost all of the content on the website. We have our own written descriptions on our 5000 products and have identified a small amount with issues using Copyscape. We have lots of unique customer product reviews and we have our own unique blog. I have looked into Crawl Issues and fine tuned URL parameter settings, usage of canonical and added next and prev tags. All of the faceted navigation which shouldn't be indexed has been excluded through canonical for well over a month and again recently using URL parameters in WT. Our link profile is small and doesn't contain a lot of spam links - we have identified some and wish to get them removed but even so I don't think the small quantity of links (a lot of which are nofollow also) would justify dropping us over around 100 places for a clearly relevant keyword. The only other thing that might be an issue is a large number of on page links. This is partly due to drop down page navigation. All our pages are being indexed by Google though so I'm not sure if it is a problem. You could argue it dilutes page rank, but you would think Google's algorithms would take recurring page navigation into account somehow - removing it would probably be detrimental to our users. So really we wanted to see if any SEO experts could help me out with this. It seems to us that it is either something we have already identified (causing a lot more impact than we would expect following the latest Google updates) or something else. Maybe a manual penalty? Thanks if you read the whole thing! Didn't intend to write this much really!
Intermediate & Advanced SEO | | Scott.lucas1 -
Why will google not index my pages?
About 6 weeks ago we moved a subcategory out to becomne a main category using all the same content. We also removed 100's of old products and replaced these with new variation listings to remove duplicate content issues. The problem is google will not index 12 critcal pages and our ranking have slumped for the keywords in the categories. What can i do to entice google to index these pages?
Intermediate & Advanced SEO | | Towelsrus0 -
Removing dashes in our URLs?
Hi Forum, Our site has an errant product review module that is resulting in about 9-10 404 errors per day on Google Webmaster Tools. We've found that by changing our product page URLs to only include 2 dashes, the module stops causing 404 errors for that page. Does changing our URL from "oursite.com/girls-pink-yoga-capri.html" to "oursite.com/girlspink-yoga-capri.html" hurt our SEO for a search for "girls pink yoga capri"? If so, by how much (assuming everthing else on the page is optimized properly) Thanks for your input.
Intermediate & Advanced SEO | | pano0