Do you have to have a Google+ profile page for a person before you can build a Google+ brand page?
-
There was some debate at MozCon 2012 about this issue. I have my personal Google+ page which I didn't want attached to the brand of one of the sites I manage. I saw no other way to create a new Google+ page for this brand except to create a new profile under a different gmail account. The problem is, I had to put in my personal name to create the profile (you can't put in a business name, Google won't accept it), so now I have two "Dana Tan" author pages in Google+, the second one is where I built the page for this separate business "Celebrate Communion." Unfortunately, this has muddied the waters because people are following me in both places (it's fragmented my circles). I would like to add customers who are already on Google+ to my business pages circles, but the business page won't do it.
Is it possible to build a Google+ business page without all of this brand confusion? If so, can you send me directions? I have found nothing online that says you don't need a profile to do a brand page.
Also, once the page is built, what is the best way for me to reach out to customers with google accounts? I don't see a good way to do that on businesses pages either. On my profile page I can load all the emails into my contacts list, but then those contacts can only be added to my profile page and not the brand page.
Any help or suggestions would be greatly appreciated.
Thanks!
Dana
-
How does one "associate" a personal profile with a company profile? As a contributor to that site? What about the Betty Crocker approach, a company persona Google+ account that is run by whoever is currently staffed to do so?
-
Hi Danny,
I just watched an interview posted by Chris Goward (Wider Funnel) with Janet Driscoll Miller (Search Mojo) about how to best set up Google+ businesses pages without having the issues I mention above. I included a transcript where Janet describes in detail how best to achieve the separation between brand and personal pages. I also included my own "summary" of how to do it in three steps (see the very bottom post in this thread). Did I get it right? Thanks so much for your help,
Dana
-
Aha! I believe I have found the answer to this question. Thanks goes to Chris Goward of Wider Funnel Marketing. He interviewed Janet Driscoll Miller at SMX West after her presentation on Google+ and SEO
Here is the excerpt that answered my question about Google+, personal Gmail accounts, Google+ pages for businesses and branding:
"The administration of those pages can be tricky, because it's not exactly like Facebook pages. People expect it to be like Facebook and it's not. You can have multiple administrators but there's still one owner. So, for instance, if you're the business owner, you should go in and do it, so it's under your email address and you always have the ultimate control. So make sure that the person you're giving it to, that either it's an email address that multiple people can get to or that the owner of the company could. The other challenge is that most people use their Gmail account to sign up. Well, the problem is, if I'm the social adminstrator and I leave the company and I used my Gmail address to set up the page, I can never transfer that Gmail, necessarily. So you want to try...you can set up unique profiles, with your own domain name. So I like to recommend that, just because I feel like it's safer for companies."
So here's the best way to set up a Google+ page for business:
1. Have a business owner create the account using a Gmail username related to the business or brand, something like this:
2. Don't use a gmail account as the email address in the sign up process. Use an email account that is a general email address at your company that multiple people could have access to if necessary., something like this
GooglePlusPage@MyBrandName.com
3. Have your social adminstrator or social media manager and team members associate their Google+ profiles with the core Google+ page set up by the owner. That way, if they change positions or leave the company, they can be disassociated with the business page, but maintain their personal profile as they move on to something else.
-
Hi Keri,
I have reached out to Google for an answer to this question. I asked that the post something both in the Google forums and also here. We'll see how far I get
Dana
-
If you can figure out how to get an answer from Google, especially on an SEOmoz forum, we would love to know.
-
I still haven't received a truly complete, detailed answer to this question. I would really like to hear from Google. Anyone have additional info?
-
Thanks very much Danny. Yes, I understand that I didn't necessarily need to create a separate Google account for the brand page, but to keep my personal brand separate from the Celebrate Communion site's brand was my goal.
So it sounds like I really am stuck having two Google+ accounts, both under my name, but attached to different brands.
My concern is that I manage multiple sites.Our main site, CCI Solutions needs a Google+ page. I don't want to open a third "Dana Tan" Google profile just so I can create their Google+ page. How do agencies set up Google+ pages for their clients? Whose Google account do they attach the business page to?
-
You have to have a Google+ personal account to make a brand page, but brand pages don't have to have their own account.
Start here:
http://www.google.com/+/business/After you've made the page, there's no way to transfer over people from other personal pages that I know of. But you can point people there to follow you at the new location.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Contacting Clients in an Adwords MCC?!
I am curious if this has happened to others and if so if you were able to resolve it. Today a client forwarded an email that went to a client account and we were in no way copied on it. This is a client that spends in the 6 figures with us and I was shocked to read (Any bold or italics I have added): Hi *****, My name is Jimmy Morrow and I am an Account Strategist at Google on our Agency Team. Your account was recently selected for free dedicated support this quarter and I will be your new point of contact at Google for all things AdWords. We can go over a few housekeeping things I noticed, broader strategy, and some betas that would be a good fit. Please let me know when you have time for a 20-30 minute phone call when we can go over the accounts and make a plan for working together this quarter. Thanks and just let me know a time that works best for you! Best, Jimmy To me, they have essentially gone around us and with the "housekeeping" and "beta" comments sought to make us look either incapable and/or uninformed. We are Google Partners, etc. and we have clients in our MCC for Adwords. I have never seen an occasion where Google blatantly tried to steal the client as it appears is happening here. This is a client who heretofore had NEVER used Adwords and they have been in business since before there was a Google or an Internet. We brought them to Adwords about 6 - 8 months ago!!! They are spending 6 figures on Adwords and I am ready to pull them out and spend the money elsewhere. We sent emails from our UK and our Houston office and no response from lil ole Jimmy. Our UK team has tried calling Google and nothing and then Chatting with them and we can get nothing. This is a client who has a lot of faith in our abilities based on many things we have done for them that worked and they are the kind of client that let's us know when issues arise. So, they are not going to switch and that is not the issue. The issue is Google acted as if they wanted to embrace agencies and if that is so, why then try to back door them? I hope to hear from others who are handling PPC with Google. Thanks a ton. Robert
Branding | | RobertFisher1 -
Doing two Google Local Listings for the Same Business
So I have a question. I'm working on an auto dealer's website and we're trying to gear their service center toward the general public (rather than just one brand - IE Honda, GMC, Buick). We have created a subdomain for the service page, and I was wondering if we could create a unique Google Plus page for it, in an effort to help its rank. Since the auto service center is on site at the dealership, I did not know if this would hurt us. Does anyone have experience dealing with this issue? Thank you!
Branding | | OOMDODigital0 -
Branded Domain Names - Keep or Sell?
Hey guys! My company is sitting on a number of branded domains to ensure we have control over the URL in case we ever want to do anything with them and/or to protect brand integrity. However, we are sitting on a total of 24 domains, which seems somewhat excessive. What are you thoughts about .info and .net domains? Or keeping branded domains in general? Is there a good rule of thumb to follow? We have a few up for renewal soon, so it'd be terrific to get your thoughts! Thanks much, Clarissa
Branding | | okatieo0 -
Google +
Hello mozzers , We manage a website for a client This is the website: http://www.mynaughtyscotland.com . [editor's note: site for escorts in Scotland, may not be safe for some workplaces]They recently got penalized but they don't have links so is not a penguin update.The client said that they noticed the drops in rank after they had their Google + account suspended.So the question is, if you have your google + account conected to the website by the rel="publisher" tag,And your google + account gets suspended, will you be getting your site penalized as well ?
Branding | | asmedia0 -
Googe+ personal profile & business page conundrum
I have asked this question before and am still seeking help. My apologies for being repetitive and hopefully not too pesky but I am sincere in my search for guidance. I am looking for advice on how to manage my personal G+ profile along with my business G+ page. My challenge is the coordination between the two and getting people to add our biz page to their Circles instead of to me personally through my personal profile. Google+ requires that we have personal profiles- especially for authorship, but it's my business that I want to represent and promote. I do have the Google+ badge on my website and blog posts. And I am duplicating my posts on both the personal and business pages. I have joined a couple of communities and know that i need to find more and engage in those. And also, another question this brings up: in terms of the social signal aspect for our company website/blog, does it matter where I am building my Circles?
Branding | | gfiedel0 -
Yelp Reviews and Google + reviews
After reading this SEOmoz thread http://www.seomoz.org/q/getting-reviews-to-stick-on-yelp-google I have learned that one cannot leave fake reviews because Google and yelp can see if the users are real by the user behavior. If one of your clients is happy with your service and they have never left a Google review or yelp review and you have them leave your company a review it will be filtered and not count. Google’s +1 is fairly new and I am not sure if many users use it. IMO a user is much more likely to Facebook "Like" something. Same goes for Yelp, I feel like many local services don’t have a high enough search volume to benefit from these areas. If a company cannot have a satisfied customer leave a review on Google + or Yelp because they are not active enough on these networks, the company does not receive the credit they deserve. I'm assuming SEOmoz has the contacts to make a change, well here is my idea: How about Yelp and Google + send a letter to the address of the review... (Same as a Google places listing, reviewer will receive letter and enter a pin number online to confirm review) this solves the issue and businesses can receive the credit they deserve. In all fairness if a company does right by someone, the company deserves the review, right? Otherwise this should not be a ranking factor IMHO!
Branding | | SEODinosaur0 -
Facebook, Google Plus - What to share/like?
Hi everybody! We are planning to offer an incentive to all our customers who interact with us on social media websites. What's the most important thing to ask from a customer? Facebook to like our Facebook business page or to like our own website through Facebook? to just follow us on Facebook or to actually comment / interact on our wall? Google + to +1, share, add to circle our Google+ business webpage or to +1 or share our own website? So basically what do we need to promote most? Our Facebook / Google+ business pages or our own website through social media marketing? While we understand it's important to actually interact with the customers and offer value on social media websites, we are looking to boost our SEO efforts. Thank you!
Branding | | echo10 -
Google Places, Optimization when in the Suburb of a Metroplex?
A client's business just recently changed addresses. Even though they are physically less than a mile from the previous location, the city has changed. This has resulted in our Google Places results dissappearing (no surprise). What is the best practice for people searching for <product><metroplex-primary-city>to still get our Google Places result, even though we are technically in a suburb of this metroplex?</metroplex-primary-city></product> Already added the primary city name to the description. What else can I do?
Branding | | networkelites0