Gain Access to Google+ Profile
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We are having trouble accessing a Google+ profile for a client. We know the profile we want to gain access to, but the client doesn't remember the email or password. The marketing company they worked with before also doesn't know what the email or password is to claim the profile. We have tried contacting Google to gain access to the email, but they were unable to give us the login email due to privacy issues.
If you have any suggestions to gain access to this profile, it is greatly appreciated. Please take in mind the following:
- We do not know the email nor have access to obtaining it
- We do know the profile we want to gain access to
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I guess enough pestering and persistence with Google Map Maker pays off. I received an email notifying us that they would migrate the reviews to a new Google Plus profile that we can actually manage and own. Score!
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Here's what Google has to say. I hope this helps I know Google apps business give you a Google plus account so they will be able to give you actual real phone support.
https://support.google.com/plus/contact/page_verification?rd=1
Google+ page verification request
Verification for Google+ pages is available to a wide range of businesses and organizations. To be eligible for verification:
- Your Google+ page must be authorized by your commercial entity, organization, brand, or product.
- Your Google+ page’s profile must contain a link to your organization’s website.
- Your organization’s website must connect to your Google+ page, by adding the Google+ badge or by adding a snippet of code.
- Your Google+ page must already have a meaningful number of followers.
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We have tried every possible email and attempts to recover that could be the owner but to no avail.
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The quickest way to fix this if your client is not already in Google apps customer is to become one immediately. That way you cannot get phone advice from Google.
The account that you were talking of if it has a URL or domain already in place. Using Google apps already then you can simply go through the reauthentication methods by changing either cname, media txt, domain text or other methods that google allows for you to verify that you own that domain.
However I believe that using Google apps Business edition is going to be the quickest method not already have authenticated domain with Google.
Sincerely,
Thomas
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Have you tried sending a resend email to the backup email, the client may have access to that?
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