Is the moz site down
-
anyone else having issues connecting to any campaign etc on Moz on Sat Oct 19? Even emails are bouncing that are sent to help@moz.com....is it just me?
-
Just wanted to let you know we've launched a site that will help answer this question! http://health.moz.com/ is where you can go to see if we have any known major or trending issues. We just launched it today, and hope it helps for the next time we have a glitch.
-
Hi Aaron,
The servers and everything is humming along again. Let us know if you're still having any issues.
Jen
-
Still having problems seeing my campaigns. Its not back to normal for me!
-
We had some intermittent issues all day today. I believe it's back to normal now.
-
Yes Ryan, I am also unable to access my campaigns. I saw a message in Q & A from earlier that Moz was having issues with their servers, but Keri from support left a message saying things were back online. My account still can't access campaigns, like yours, so there must still be some problems.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Looking for Moz Academy invoices
Hello, in December 2023, I purchased courses at the Moz Academy. To get my administration in order, I would like to have the invoices for these. Unfortunately, I can't find them anywhere. Would anyone know where I should look? The invoices from the Moz Academy are not among the invoices for the Moz subscription.
Product Support | | Nilsson-SEO0 -
Unsolved MOZ API to Google Data Studio
Dopes MOZ have anything like this? https://www.semrush.com/features/google-data-studio-connector/
Product Support | | WebMarkets0 -
Unsolved Can Moz integrate GA4 data?
With the new GA4 coming out in 2023, can our Moz accounts connect to the new GA4 property?
Product Support | | ArttiaCreative0 -
Still no invite to site crawl beta! Why bother?
Well, I was informed that I was en-queue to be invited to the Moz Site Crawl v2. I have several client sites making use of SNI b/c, well... CDN's. What is the point of telling me I may receive an invitation shortly, then hearing nothing back and not being able to crawl their sites... this makes this service 100% useless as I can simply use a couple of different tools (free) to perform the same tasks... don't get me wrong... I would rather use Moz and this is not intended to flame the service as I think it could be great... if only it worked. I cannot justify the lack of response, nor the lack of service (what we intended to use here) for the price. It seems like this is simply a waiting game wherein Moz expects me to pay for this service and THEN I will receive my invite? Is it at all possible that anyone can look into this and/or my invite status. If I cannot sample these features before long, you've lost a solid potential client. (Not my loss)
Product Support | | jmsdonline0 -
MOZ Profile is not getting update?
It seems like my profile (especially points) is not been updated since the start of this week. any possible reason?
Product Support | | Mustansar0 -
On Page Optimization and Page Grader in Moz Needs Some Fixes
Okay, so I've brought this up a couple times to your team and have always been met with resistance and confusion, but I really feel like the fundamental design of your on page grader (the auto one) needs some changes in order to be really useful. Let's start with the basics. An on page grader is supposed to be a tool where you can enter your keyword or keywords and have it scan the URL to see how well the keyword has been implemented on the page. It checks for heading use, anchor text, alt tags, frequency of use, etc. We all should get this if we are here. Now, your manual page grader does just that and does a great job of it. I find it very useful for checking newly created pages, landing pages, competitor pages and the like. However, your auto version found in the Search > On-Page Optimizations is the culprit here. So, according to several staff at Moz, this tool scans your site every week when the rest of your site scan is done. It then takes the rankings of pages for ranked and tracked keywords and assigns a grade for that page. Here's the major problem.... in almost all of my accounts, it very rarely gets the association with keyword and URL correct. Thus, it returns a low page grade even though the grade of the URL would be an A or B for the correct keyword. What seems to be happening is I'm tracking multiple keywords, sometime close variations. This grade tool in a lot of cases is grading a page more than once for several keywords it's ranking for. All the variants it gets a low grade for because the exact keywords isn't in the title, headings, etc. The second thing that seems to be happening is some pages are not being graded using the primary keyword, but instead a variation. In this case it only shows low grades for the page. On one occurrence of trying to discuss this issue with you, I got scoffed at for saying the tool was "guessing at which keyword to use for the grade". Your staff was very adamant in saying "it's not a guess!" My counter point was, call it what you want, it's in accurate to the intended keyword to be optimized for. Now, when one first gets to this tool, all of the above doesn't seem like that big of a deal because there's an "add & manage page grade" section. This section allows you to add and manage page grades. So, one would think that you could go to this tool, add an page grades for keywords that the tool didn't automatically associate and delete ones that it added with an incorrect association and that would be the end of it. However, that's NOT quite the end of it. At your own admission, the tool doesn't function like that. Each week when a new scan is completed, these pages grades essentially reset. So any page grade that you deleted will simply show right back up again. Now, before I go any further, let me explain why this is such an issue for me. First, on page optimization is something my company does and sells as a service and we are pretty good at it. Not saying we're the best, but we're better than most. That said, one of my reasons for choosing Moz was because according to the verbiage on the pages, one can create branded reports to include on page optimization. However, when the tool doesn't get the right keyword to landing page AND there's no way to manually override it, then basically all of my reports make it look like my pages grades suck, when in face they don't. Now, if in my campaigns I only added the exact keyword for each page and didn't do any variations of, then this tools becomes much more accurate. However, I want to track multiple variations. Bottom line is this: I need a page grading and reporting tool I can count on and actually use. Thus far, you solution is riddled with problems and every time I bring it up, you fight me on it saying it's working as it's supposed to. What I'm saying here is "as it's supposed to" is fundamentally wrong. I'd like to discuss this with someone at this point, and preferably someone a bit higher up than a first tier support person because frankly, I'm not getting anywhere. Overall I love your service, but it's things like this that have me questioning wether or not Moz is right. I'm giving you opportunity after opportunity to prove to me that it is. Help me work this out so we can continue that trend. Thanks, Micha
Product Support | | Multiverse-Media-Group4 -
Moz Analytics bugs
Hi everyone ! I'm loyal user of moz pro from January 2013. I appreciate that moz what to innovate with Moz Analytics but I think that it's lot of mess ! Activated campaigns become archived, deleted keywords come back ... and lot of time I couldn't access to my account. the worst thing is that I didn't get any answers from support team after weeks ! I was thinking to upgrade my account but this discourages me !
Product Support | | adamito0 -
A problem with the MOZ New response to Question Email
Hi, It seems that the MOZ New response to Question emails are getting my mailbox stuck (using outlook). This does not happen with any other email including your other reports and emails. Maybe its only me but it happens to me on two active questions I have with you (2 different new response emails I got). Thanks
Product Support | | BeytzNet1