Problems with Moz tools
-
Hello,
I am having real problems with Moz tools.
I can log in to Moz analytics (crawl diagnostics) and analyse one site and I get 2 [internal] duplicate page errors
Yet when I enter via pro.moz.com (crawl diagnostics) I am finding over 100 duplicate page content warnings?
Any idea why this is happening?
-
We are so sorry that you didn't get the deserved investigation with this issue. Please write in to help@moz.com and we will re-visit this issue quickly with you. The data should certainly not be as far off as you are seeing.
-
Hello Luke, I'd love to help. This is Abe from the Help team at Moz. I don't believe that this should be happening and I'd love to help fix this with you. Can you please send a ticket to help@moz.com with Abe in the subject line and include the site in question? This way, you don't have to public post personal info and I can personally look into this for you.
I am confident that we can get the correct data for you after a quick investigation
-
I'm in the same boat as David Liu over here. I have submitted a few help tickets over time, and one of the responses I received back is that "The crawl report in PRO is on a slightly different schedule than Moz Analytics." I can understand that a different schedule could mean slightly different results, but in my case, I'm seeing huge differences between the crawlers (hence, I continue to submit tickets for my accounts).
-
I'd assume Moz Analytics still has some bugs to be worked out. Analytics and PRO report different numbers on virtually everything for our sites, from traffic to keyword rankings.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
In Moz Campaigns, how are competitor domains tracked if they redirect their site?
Hello! One of our competitors (Company A) that we've tracked in Moz for a long time recently merged with another company (Company B) and redirected their whole site to Company B's site. Will our competitor tracking still work as-is? Or do we need to make an adjustment? I'm reluctant to delete Company A from our competitor tracking, because we will lose all of that data. But if all of the keywords are slowly going to drop off as Google starts showing Company B results only, it may be the only option. Any help is appreciated! Thanks!
Moz Bar | | PrimeFoodTeam0 -
Moz not updating the spam score metrics
Hi Experts, I have done everything to come over the following metrics flagged as spam on my website by Moz, few months ago. But, Moz has not updated the spam score yet. ✓Low MozTrust or MozRank Score - improved from 2 to 4.5
Moz Bar | | jamesh.rich01
✓Large Site with Few Links - My website have more than 6K backlinks
✓Small Proportion of Branded Links - My website have a good amount of branded backlinks
✓Thin Content - Every webpage on website has more than 500 words content
✓External Links in Navigation - There is no external link in navigation other than social media links
✓No Contact Info - The proper address has alreay been placed on website footer
✓Low Number of Pages Found - I am wondering if there are any standard score or number of links to reach to remove these flag?
Also, please suggest some ways that will help me improve moz spam score at faster rate. Thanks for your help in advance!"0 -
Inaccurate results in MOZ Rank Tracker
Hello, We recently ran a test on Rank Tracker and got a result indicating that the page in question was in position #17. We did a manual check on a Google USA SERP for the query, and found that we weren't in results where the tool had indicated. Does anyone have any ideas on what might be causing this discrepancy? Thanks!
Moz Bar | | Critical_Mass0 -
Is Keyword Difficulty tool algorithm changed ?
I'm very confused about this. From today, I realized that your algorithm for this tool changed. For example, I have search KC for this keyword before: suitcases for kids has KC is 23. But today I checked it again and it's 43. How can I deal with this new data? Is KC is good for determine that a keyword is easy to rank for ?
Moz Bar | | trungbq060 -
Moz crawler finding my homepage multiple times
Hi and thank you in advance for your help! I have a Moz Pro campaign running (I am a complete Moz novice by the way) for one of my websites (balloonsutah.com). After crawling my site, the Moz crawler informed me that I have 3 pages with duplicate content. While I am not sure why exactly this is happening, the crawler indexed my homepage 3 times under different url's. -balloonsutah.com
Moz Bar | | Keenan-Price
-balloonsutah.com/
-balloonsutah.com/index.html I checked my FTP server and I cannot figure out for the life of me why the crawler is finding anything other than the index.html file. I suppose I need to do something regarding a rel="Canonical" but I am not terribly familiar with that either. Any suggestions would be greatly appreciated!
Keenan0 -
Signed up for moz reports - have received Moz error report - need someone who is capable to take report and perform cleanup edits within Joomla site?
Looking for someone in the US - please contact me at Mary@workingwebsolutions.com If available and interested in task. Thanks Mary
Moz Bar | | PortlandWebDesign0 -
Moz "Crawl Diagnostics" doesn't respect robots.txt
Hello, I've just had a new website crawled by the Moz bot. It's come back with thousands of errors saying things like: Duplicate content Overly dynamic URLs Duplicate Page Titles The duplicate content & URLs it's found are all blocked in the robots.txt so why am I seeing these errors?
Moz Bar | | Vitalized
Here's an example of some of the robots.txt that blocks things like dynamic URLs and directories (which Moz bot ignored): Disallow: /?mode=
Disallow: /?limit=
Disallow: /?dir=
Disallow: /?p=*&
Disallow: /?SID=
Disallow: /reviews/
Disallow: /home/ Many thanks for any info on this issue.0