Problems with Moz tools
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Hello,
I am having real problems with Moz tools.
I can log in to Moz analytics (crawl diagnostics) and analyse one site and I get 2 [internal] duplicate page errors
Yet when I enter via pro.moz.com (crawl diagnostics) I am finding over 100 duplicate page content warnings?
Any idea why this is happening?
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We are so sorry that you didn't get the deserved investigation with this issue. Please write in to help@moz.com and we will re-visit this issue quickly with you. The data should certainly not be as far off as you are seeing.
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Hello Luke, I'd love to help. This is Abe from the Help team at Moz. I don't believe that this should be happening and I'd love to help fix this with you. Can you please send a ticket to help@moz.com with Abe in the subject line and include the site in question? This way, you don't have to public post personal info and I can personally look into this for you.
I am confident that we can get the correct data for you after a quick investigation
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I'm in the same boat as David Liu over here. I have submitted a few help tickets over time, and one of the responses I received back is that "The crawl report in PRO is on a slightly different schedule than Moz Analytics." I can understand that a different schedule could mean slightly different results, but in my case, I'm seeing huge differences between the crawlers (hence, I continue to submit tickets for my accounts).
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I'd assume Moz Analytics still has some bugs to be worked out. Analytics and PRO report different numbers on virtually everything for our sites, from traffic to keyword rankings.
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