Bing ranking a weak local branch office site of our 200-unit franchise higher than the brand page - throughout the USA!?
-
We have a brand with a major website at ourbrand.com. I'm using stand-ins for the actual brandname.
The brand is a unique term, has 200 local offices with sites at ourbrand.com/locations/locationname, and is structured with best practices, and has a well built sitemap.xml. The link profile is diverse and solid. There are very few crawl errors and no warnings in Google Webmaster central. Each location has schema.org markup that has been checked with markup validation tools. No matter what tool you use, and how you look at it t's obvious this is the brand site. DA 51/100, PA 59/100.
A rouge franchisee has broken their agreement and made their own site in a city on a different domain name, ourbrandseattle.com. The site is clearly optimized for that city, and has a weak inbound link profile. DA 18/100, PA 21/100. The link profile has low diversity and generally weak. They have no social media activity. They have not linked to ourbrand.com <- my leading theory.
**The problem is that this rogue site is OUT RANKING the brand site all over the USA on Bing. **Even where it makes no sense at all. We are using whitespark.ca to check our ranking remotely in other cities and try to remove the effects of local personalization.
What should we do? What have I missed?
-
Hi Scott,
No offense intended. We all run into problems we don't know how to solve. This is pretty specialized - someone who not only knows Bing really well, but also, whether there are issues with their local algo that could result in a branch outranking a main office. It's the Bing part of this that I think makes the question hardest. I feel like I'm pretty good at Local SEO, but because of Google's dominance in this sphere, I simply don't know enough about Bing to have ready, helpful examples for you. Sorry about that, and I really do hope you can get this sorted out. I'd love to hear what you learn.
-
I used to think of myself as a heavy hitter SEO LOL
I'd welcome any other answers on this, and will try to talk to Bing.
If I find a solution I'll report back.
-
Hi Scott,
I have seen a similar, but not identical, issue reported numerous times in the Google Places Help Forum, in which a branch office is outranking the main headquarters of the business in Google. See threads like this one:
Basically, when this comes up, the advice typically given is that there is no way to force the search engine to choose one location over another, and that the only thing the owner can do is to work on building the authority of the main location in hopes that Google will catch on.
Your situation is different in 3 important ways:
1. You're talking about Bing, not Google.
2. You're dealing with a broken contract and apparently don't have control over the branch office.
3. Your assessment is that the authority of the main office already far surpasses that of the branch office.
Unfortunately, I don't have an easy answer for you here, but I do have a suggestion. I recommend that you try Bing's support chat to see if you can talk to a live person about the issue:
You need to be able to share the actual details of the business - not use stand-ins - of course. Without the real data, no one will be able to assess what is going on, so hopefully, you have the permission of the client to share their info with something like a live chat. I'd be very interested to hear what the rep tells you.
If you don't get anywhere with this, I would recommend hiring a heavy hitting SEO, with whom you can share full details, to help you audit the situation. Someone who is highly experienced with Bing and Local would be my pick, but this may not be easy to find, as Local is so Google-centric, because of Google's dominance.
I hope I've given you at least a starting point here.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Improving Local Pack results across other services
A company I work for ranks well in the Local Pack under its primary service offering i.e. "primary service Bristol". And also under some other services it offers. However, under other services that are offered, it doesn't show in the local pack despite ranking No 1 in the natural SERPS for the target phrase "example service Bristol". We have pages covering all main services in the main site navigation bar. Is this just the way it is or can something be done to resolve this? Does the detail in the third-party citations have a significant impact? What about the content of the reviews? I note that we are doing better under the services mentioned within the reviews. Should I add additional categories and emulating those used by the competition under the search terms? Or am I missing something else?
Local Website Optimization | | GrouchyKids0 -
Local Strategy for Multiple Domain Integration
Hello, We are a locally driven business with two locations. Currently, each location has its own local site and are linked to from our central domain (3 domains total). We are discussing whether we should integrate the local sites into location pages on our core domain. However, we would also prefer to keep the ‘local’ domains live. Is this a viable strategy and what would we need to do to ensure the local sites won’t cannibalize our efforts with the main domain? Also, should we remove the contact information on those local sites to avoid NAP issues? The other option would be to build out the local domains but that could raise concerns over budget and potentially expanding into the future. And we would like the main domain to take presendence. A few additional notes on this: Each location has its own brand name and contact information. Traffic across all 3 sites is about the same. We are also considering using silos with sub-folders to build out local service pages. We understand how to set up location pages but are asking more in terms of overall strategy and ideal way to position all 3 sites. Any help or insight would be very appreciated. Thank you in advance.
Local Website Optimization | | Ben-R
Best,0 -
Duplicate Content - Local SEO - 250 Locations
Hey everyone, I'm currently working with a client that has 250 locations across the United States. Each location has its own website and each website has the same 10 service pages. All with identical content (the same 500-750 words) with the exception of unique meta-data and NAP which has each respective location's name, city, state, etc. I'm unsure how duplicate content works at the local level. I understand that there is no penalty for duplicate content, rather, any negative side-effects are because search engines don't know which page to serve, if there are duplicates. So here's my question: If someone searches for my client's services in Miami, and my client only as one location in that city, does duplicate content matter? Because that location isn't competing against any of my client's other locations locally, so search engines shouldn't be confused by which page to serve, correct? Of course, in other cities, like Phoenix, where they have 5 locations, then I'm sure the duplicate content is negatively affecting all 5 locations. I really appreciate any insight! Thank you,
Local Website Optimization | | SEOJedi510 -
Theory: Local Keywords are Hurting National Rankings?
I've read a good amount here and in other blog posts about strategies for national brands to rank locally as well with local landing pages, citations, etc. I have noticed something strange that I'd like to hear if anyone else is running into, or if anyone has a definitive answer for. I'm looking at a custom business printing company where the products can and are often shipped out of state, so it's a national brand. On each product page, the client is throwing in a few local keywords near where the office is to help rank for local variations. When looking at competitors that have a lower domain authority, lower volume of linking root domains, less content on the page, and other standard signals, they are ranking nationally better than the client. The only thing they're doing that could be better is bolding and throwing in the page keyword 5-10 times (which looks unnatural). But when you search for keyword + home city, the client ranks better. My hypothesis is that since the client is optimizing product pages for local keywords as well as national, it is actually hurting on national searches because it's seen as local-leaning business. Has anyone run into this before, or have a definitive answer?
Local Website Optimization | | Joe.Robison2 -
How can my categories rank for my different branches? Tidied site up but now local rankings are worse
Dear Mozzers , I am wondering if someone could please help with some advice and assistance on the following for our Tool hire site: Basically I like to know how we can rank for our categories for our different branch locations ?. We have a branch finder page and separate branch pages but I do not know if I should have an internal link from all our branch pages to all my different categories or not or is google clever enough to know that I have x locations and x categories and I should rank all the categories in all the locations. I think my site structure is fairly straightforward and on the face of it similar to what others do who have multiple branches . For example I enclose a link to 2 of our categories - carpet cleaner hire category and a floor sander hire category carpet cleaner category - http://goo.gl/cMyS4i floor sander category - http://goo.gl/4ipUyA Heres a link to our Branch Finder - http://goo.gl/UyTQdK Heres a link to one of our Branches for example - Bristol Branch - http://goo.gl/9TXHTK And heres our link to our google plus Bristol page - google plus bristol branch page - https://goo.gl/h0IwAK . We have link from our bristol page going to the bristol google plus page and visa versa. Currently within our internal linking structure there is No direct link on the branch pages to the categories ?. Is this something we need to do or not necessary ?. - If we do it , then it may mess up or confuse the page as I someone need to get all the category links on the branch pages ? We have lots of good unique content , lots of citations for our branches and categories etc but we just don't seem to rank at all well for any of our categories in local search. For example if somene was to search for - Carpet cleaner hire "City Name " or Floor sander hire "City Name" (City name being where our branches are). We dont rank very well for most of our cities. Even without putting the city name in we dont rank to well in local search. We used to have individual pages for our categories in each of the cities we have branches with unique content on all and these did rank quite well in a few cities but never top 3 in most and we got rid of these last month (start of Oct) as I was told that google may see this as quite spammy or doorway pages if I have a carpet cleaner hire Bristol page or a floor sander hire Bristol page etc ?.. All my location landing pages now just 301 back to the appropriate category. I am wondering if getting rid of these landing pages was a good idea as by tidying things up , I've seemed to have lost my local rankings for my cities. Can someone please advise if what I did was right and what else I should look at doing ?> Could it be an internal linking issue I need to sort ? Any assistance much appreciated.
Local Website Optimization | | PeteC12
thanks
Pete0 -
SEO geolocation vs subdirectories vs local search vs traffic
My dear community and friends of MOZ, today I have a very interesting question to you all. Although I´ve got my opinion, and Im sure many of you will think the same way, I want to share the following dilemma with you. I have just joined a company as Online Marketing Manager and I have to quickly take a decision about site structure. The site of the company has just applied a big structure change. They used to have their information divided by country (each country one subdirectory) www.site.com/ar/news www.site.com/us/news . They have just changed this and erased the country subdirectory and started using geolocation. So if we go to www.site.com/news although the content is going to be the same for each country ( it’s a Latinamerican site, all the countries speak the same language except Brazil) the navigation links are going to drive you to different pages according to the country where you are located. They believe that having less subdirectories PA or PR is going to be higher for each page due to less linkjuice leaking. My guess is that if you want to have an important organic traffic presence you should A) get a TLD for the country you want to targe… if not B)have a subdirectory or subdomain for each country in your site. I don’t know what local sign could be a page giving to google if the URL and html doesn’t change between countries- We can not use schemas or rich formats neither…So, again, I would suggest to go back to the previous structure. On the other hand…I ve been taking a look to sensacine.com and although their site is pointing only to Spain | |
Local Website Optimization | | facupp1
| | |
| | |
| | |
| | |
| | |
| | |
| | | They have very good rankings for big volume keywords in all latinamerica, so I just want to quantify this change, since I will be sending to the designers and developers a lot of work1 -
Canonical for blog tag or search site
Dear all, I have problem with duplicate content on my site and crawled by seomoz as "duplicate content", might be i am not clear enough about how to put "canoncial" but the problem is with my site mostly on blog or tags or categories, so some link that actually different tags ....come with same result..so like: http://www.livingwordfreelutheran.org/news-events/blog/tag/ Gymnastics and http://www.livingwordfreelutheran.org/news-events/blog/tag/ God's Power It will show same result..the problem is,all are dynamic... and what i should put the canonical for that page? Both of link use same page or controller? If i put the canonical itself on each result it will be fix it? Or how? …and also I confusing how I put it also on search result? Like ?query=keywords that show same result? How I put canonical on there? Sorry if this duplicate question... I very very appreciate for the help…thank you! Best regards,
Local Website Optimization | | lwflc
Harrison0 -
Drastic changes in keyword rankings on a daily basis
Anybody ever seen keyword rankings for a site change drastically from day to day? I've got a client, a local furniture store, whose local keywords (furniture + city) rank consistently well without much change, but when it comes to broader keyword rankings (like "furniture" or "furniture store") in their zip code, they'll go from ranking at the top of Google one day to not being ranked at all the next (at least according to Raven Tools). My best guess is that it's just a reflection of personalized results from Google, but such a dramatic change day in and day out makes me wonder.
Local Website Optimization | | ChaseMG0