Rankings Report
-
Suddenly, I find myself unable to access the Rankings Report.
Anyone?
-
That looks like a custom report. You get more info on where to find it as wells as how it works in our Help Hub.
-
I'm looking for this report. Can you tell me the URL to find this?
-
That really depends on which report you're looking for. If it's just the standard rankings reports, you can actually export the PDF's from the given rankings pages. This button is generally on the top right-hand side of the page. For custom reports, you need to click on the Custom Reports link at the top of the page. From there you can pull up old reports or generate an exportable preview of the current report.
-
What's interesting here is that we haven't changed anything and, up until now, I've never had a problem accessing the Rankings Report. Can you tell me the exact steps to see it? I click on campaigns and see no option for it.
-
Hi Jim,
There was an issue for PDF's that a fix was deployed for this past week. I've generated a couple of PDFs successfully so everything is back up and running for you. As far as the site taking time to load for you, I'm not able to replicate this one. Everything seems to be loading fine as far as I can see.
We have a small set of users that are unable to properly access the /cors/ database from our system, which is the database your computer would need to access Moz Analytics and may be why you are experiencing loading issues. This seems to be an issue only with specific machines, which means that it is a very difficult issue to fix.
Our engineers have identified three possible causes and solutions for this issue:
-
Highly sensitive anti-virus software. The way to get around this is to whitelist moz.com in the software. If you are running Sophos Anti-Virus on Mac. Disable the option 'Block malicious downloads from websites, protecting your Mac from obfuscated, polymorphic and zero-day threats before reaching your browser'.
-
Enterprise firewalls that block us, which you may need to work with your IT department on if you do not have direct access to your firewall settings.
-
VPN connection/profiles. Disabling or removing the VPN profile has been known to be a common issue.
A couple of other things we've heard from customers experiencing this issue is that certain extensions were preventing the page(s) in Moz Analytics from loading for them. One of these is Adblocker +. I'd recommend checking to make sure none of the extensions you may be running in your browser is causing the access issues.
If none of the above works, I would recommend speaking to an IT professional about how to investigate the security settings on your computer that may be blocking your browser from accessing the site. The most common fix we've seen from others have been a re-install of their operating system but that one can definitely be a pain.
If you continue running into issues access the PDF's for your account, please send a ticket into Help so we can dive a bit deeper into this for you. Thanks!
-
-
Hi Sam-
Thanks for getting back to me.
I'm looking for the report that looks like this one: http://imgur.com/NX43azfAlso, when I try to access our campaign it seems to spin about 50% of the time. Not sure if that's a problem on your end or ours but I don't seem to have trouble with any other sites.
Thanks-
Jim
-
Hi there!
Can you be a little more specific in regards to the issue you're running into? I logged into your account and was able to access all of the rankings pages. They also all have data in them. If this is in regards to the PDF reports, there was an issue we ran into with them not displaying the keywords the last couple of days but a fix for this was deployed this morning and things are back to normal there. Hope to hear back from you soon!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Bulk upload of keywords for rank track
Hi, In Moz - Can I bulk upload hundreds of keywords' spreadsheet to Moz in order to schedule a weekly email report tracking my rank? Please indicate the steps how. Many thanks. Katarina
Moz Bar | | Katarina-Borovska0 -
Moz Crawl Report Increase in Errors?
Has anyone else noticed a huge increase over the past couple weeks in crawl issues in their dashboards? Without being able to see historical data week over week, I can't tell what's been added. Is this some update with the tool? I'm not seeing any health issues with this feature on the Moz Health page, it just seems strange that I'm seeing this across all our accounts.
Moz Bar | | WWWSEO0 -
Error in Duplicate Content Being Reported - Pages Aren't Actually Duplicates
The recent crawl of one of our sites revealed a high number of duplicate content issues. However, when I viewed the report for pages with duplicate content I noticed almost all of them are not duplicates. For example, these two pages are marked as dupes:
Moz Bar | | M_D_Golden_Peak
https://www.writersstore.com/publishers/hollywood-creative-directory
https://www.writersstore.com/authors/g-miki-hayden These are thin as far as content goes but definitely not duplicates. Any recommendations or ways to adjust the settings so that these false positives aren't clogging up our site crawl report?0 -
Color coding on SERP reports
Hi, Can someone explain what the green and grey color coding means on the SERP reports, see attached for example. Cheers, Adrian R9jjAqExwE-3000x3000.jpeg
Moz Bar | | AdrianMoz0 -
Many more 404 being reported in GWT than MA
Hi I have been submitting MA crawl reports to clients developers post going live with a new site migration and instructing them to set up 301's for any 404's still reporting which they have now done (despite instructing them not to go live until all old url's mapped & 301'd to new replacement page, or HP if no replacement). 1) When i look in GWT crawl errors there has been a spike since going live with 660 'page not founds' being reported compared to x11 404's in MA. Could there be a 'lag' in GWT reporting and actually they have already been dealt with just not updated by GWT in this report and the MA report is more accurate ? Should i wait and see/or mark as fixed and see if return tomorrow, or tell dev to immediately investigate ? I have checked some samples links and they are going to 404 type pages so presume they are still broken and urgent issue dev must fix immediately ? 2) How long does it take aprox for the page authority to be transferred via a 301 redirect to a new page since i see some category pages that had good PA and have been 301'd to new category urls, are now showing a PA of just 1 !! Cheers Dan
Moz Bar | | Dan-Lawrence0 -
Rank Checker and Keyword Difficulty
This is the only time I have seen this but the rank checker shows a keyword ranking #2 but the keyword difficulty tool does show the url ranking anywhere on the first page. I have some ideas as to why this may be happening but I am wondering if anyone actually knows?? Keyword: motion capture url: www.organicmotion.com/motion-capture
Moz Bar | | JBeaton0 -
Why my on-page report card won't improve?
For my page www.homedestination.com/Minneapolis-homes-for-sale.html, Moz ranks the page as an "F" for the keyword "Minneapolis home buyers". All data in the report card is from months ago. using the "Grade my On-Page Optimization" button fails to show any updates - even after months. For example the title is actually "Minneapolis Homes For Sale| buying a Minneapolis home | Homebuyers" while Moz says it is ""Minneapolis Homes For Sale | Home Destination | Jenna Thuening" Moz says the description tag is "Realtor Jenna Theuning helping real estate buyers find Minnetonka homes for sale, owner of Home Destination. CDPE also helps with foreclosure and short sales buying." and "Minneapolis homes for sale, and Minneapolis listing, and Minneapolis upscale real estate, and Minneapolis lakeside properties provided by Home Destination"" when it is actually "Minneapolis homes for sale, and Minneapolis listing, Minneapolis home buyers, and Minneapolis lakeside properties provided by Home Destination." Additionally, my weekly ranking reports seems "stuck" and continues to show many "F" ranked keywords that have been updated for some time. Amy advice on how to see improvements?
Moz Bar | | jessential1 -
Can you adjust the timeframe from weekly to monthly in the Dashboard Overview report?
I am looking to adjust the metrics displayed in the dashboard Overview report and the other subsequent reports to display a monthly time frame instead of a weekly time frame. I see the pull down bar that looks like I should be able to adjust the time frame but only weekly is given as an option. I do not know if this is specific to my account, that is, I am running on a subscription that only allows for weekly metrics. Thank you, Jon
Moz Bar | | bcmull0