Why don't the duplicate listings from the moz/local search show up on the moz/local dashboard
-
When I do a MOZ/Local search on the search listings tab I see all the listings with different information but they don't show up on the moz dashboard for the subscribed listing.
-
thank you Sam. I'll look more closely at the alternates. I thought I had covered the bases there but I see, like anything, there's going to be a learning curve to get the most out of the service. Thanks again for the response.
-
Hey Ron,
Finding duplicate listings is always a guessing process - pinging our partners for information and finding the closest potential matches - and because of this, you won't always have all potential duplicates reported. That's where the Alternate function comes into play in the Dashboard. When I reviewed what you had there, the alternates inputted were incomplete. I updated those and more potential duplicates were located.
As far as closing the duplicates, we automate the process for our partners. So if the duplicate is with Superpages, Acxiom, Localeze, Factual, Foursquare, infogroup or Best of the Web, all you need to do is click on the close button and we take care of the rest. The thing to note about this is that it can take up to 6 weeks for a resolution on the duplicates. If the duplicate is with a non-partner, we simply direct you to where you need to go to resolve it with them.
As far as what you're paying for, its the simplified and time saving process of managing your listing information for our partners (the major data aggregators that other local data aggregators pull data from). Instead of manually updating your information in every aggregators site, you just update it in Moz Local and we push the data out.
Hope this helps clear things up for you!
-
Ok, I don't know what happened the first time I responded but I have a feeling it was because it doesn't want me to post the screenshots. That's rather frustrating. So, anyway, my issue is this: when I do a search for my clients listing through the MOZ/Local check listing tab, I see 6 listings to "choose the closest one". when I go to the dashboard (having signed them up for the moz/local service) and check the duplicates tab i only see one "possible duplicate" and even that duplicate it says I have to delete manually. So, my questions are:[1] why don't I see the other 5 duplicates in order to delete them and [2] I'm wondering at this point what I'm actually paying for with moz's service if I have to go out and manually delete/update the various listings myself. That's what I was doing before signing up. This client is a test of the Moz service to see if it is value added service that we want to recommend to our clients. If you'd like to see the screenshots, I could email them to you.
-
Second attempt to respond. The first had an error that said "unable to bank" Whatever that means. If this goes through, then I'll retype the rather lengthy response I just tried
-
Hey there,
I'm not exactly sure what you mean here. Do you have a specific example with some screenshots you can share. If you're not comfortable sharing that here, just let me know so we can close the thread and then send in a ticket to us in support so we can dig in a bit more for you.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
I am new to MOZ
I just purchased MOZ local for a client on a brand new location. I had already submitted the NAP to the big four google, yahoo, bing, yelp. I purchased the 99/year basic plan and now I am a bit confused. Will MOZ submit to the local directories in the network or out of the network that does not have a listing in place (Business New Address) so no listings exist besides the ones I mentioned. Also, it says it will send it to all four aggregators, is this true and how can I verify? Can someone explain what I should expect? YIKES, I hope this is not a dumb question for those MOZer gurus :). If it doesn't what did I just buy? A way to monitor Google? Please assist. I need to get NAP data out there for local directories for a customer. Should I have done this a different way? Thanks in advance,
Moz Local | | MyBambooSEO
Kevin1 -
Moz Local not submitting to Best of the Web. What gives?
I have been a Moz Local customer from its inception. I am still not listed on Best of the Web. Can it get submission get pushed through Moz or should I just pay BOTW directly for a listing?
Moz Local | | cstreegz0 -
Should I leave the updating to Moz Local (App) or do it myself?
Hello. I am using the Moz Local service to submit my site to directories. There seems to be a bit of conflicting information/Instructions. Do I just sit back and let Moz continue with providing updates to the sites, or do I have to manually go in to each of the partner sites to make sure that they are all updated correctly? I seem to remember reading one instruction telling me to let Moz do it, and another saying that I should be doing it. There are missing categories on some of the sites, which I am being told to make sure are correct, whilst the Moz Local site is saying 'Update in progress'. I am a bit confused :0)
Moz Local | | Nanuq0 -
Moz Local - Multiple locations - How to Add another Location
Hello, Im so new to Moz Local and currently I have 2 of my clients using the service. I'm trying to add a second location for one of my client. Can anyone give me insight...step by step on How to do this? Please take a look at the screenshot. Also I believe it shows the second location as a duplicate? Best Practice on how to approach this? Regards, Benny BfvGgGA.jpg
Moz Local | | bennybellagio2 -
Local Listing is Paused
One of my local listings is paused and I don't know how to activate it. It says "Listing not found on Google or Facebook" but I have it linked. What do I do now?
Moz Local | | KevnJr0 -
Why can't Moz Local pull up my Bing local listing?
One of my listings on Moz Local has a Bing Local listing, but Moz Local can't locate it and suggests that I create one. The NAP is consistent. Is this something that occasionally occurs?
Moz Local | | freetours0 -
Localeze Duplicates
I'm trying to resolve a localeze duplicate but the link provided errors out with a 500 error when you get to localeze. Is anyone else seeing this issue. I was really hoping Moz Local would help there, because of the one edit a year localeze policy if you don't have some form of account.
Moz Local | | trevogre0