Google Places - not physical location, but listed as we are (e-commerce)
-
Hello Mozzers,
We have specific situation with google places. We are e-commerce store but google display us as local business where people can come in. (with directions button). This creates problems for us, since we do not want and we are not setup to receive customers.
On our website there is address in the footer and also we have About Us page with the address (this is the address of facility from where online orders are shipped.) - is this a problem and is google concluded that we are physical store because of this?
Is there any way to change this or we should contact google directly and explain the situation? And if we should contact google, is there any risk involved? (like: why you have the address on site when you are not physical store? )
Thank you,
Nenad
-
Good luck! A quick heads up they might need to re-verify your listing (more postcard waiting fun) just so you are prepared.
-
OK, we'll try with this. Thank you very much!
EDIT: The correct solution is to contact Google directly and remove page from Google Places/Maps.
-
Hiya,
You should be able to change it to "we server customers at their address" and thus solve the problem.
https://support.google.com/business/answer/3038163?hl=en
hope that helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Managing Multiple Outdoor (unverifiable) Locations in GMB.
Hello Guys, I have a question about GMB best practice for a physical location, it actually applies to two sites I have. 1. A predominantly online fitness site but with two 'clinic' locations, which are rooms i hire and cannot claim the location. 2. An in-person fitness service, with no physical location, other than my actual home, and 10-20 location pages that have in the past (pre-GMB) ranked quite well. My question really is, what is best practice here, how to you deal with multiple locations when you cannot actually verify you own them, because they are just areas you work in, run classes or meet clients etc? Thank You!
Local Listings | | scott_laidler0 -
Radius Size around GMB location for google local search
We are a digital marketing agency Our clients are (virtually all) retail automotive dealerships. We compete in various market places coast to coast (USA). Since Google puts retail automotive dealerships under Local SEO umbrella, is it known ( published ) how large is the radius around my client's Google My Business rooftop's address? How wide is their search 'reach' according to Google? Asked another way, in a triangular, three SEO geo area, with one city being at the epicenter of the population dispersion, and my client, versus my client's competitors being different distances from where the majority of the population emanates from, all other SERP factors being equal (assumption) between the two competitors, how far is each clients REACH from a Local Search standpoint. Is this known? Published by Google. ONE example: https://www.google.com/maps/dir/BMW+of+South+Albany,+U.S.+9W,+Glenmont,+NY/42.7662693,-73.8138088/@42.6727121,-73.7993527,12z/data=!4m9!4m8!1m5!1m1!1s0x89dde0fe8829c405:0xd915fb9b3b60bf33!2m2!1d-73.7973301!2d42.589211!1m0!3e0
Local Listings | | GaryT_SEO1 -
Are there any online directories that an online ONLY store should list itself in?
I watched the Whiteboard Friday Video about this, but didn't hear it deal with directories exclusively. Should an online only store use online directories- and if so, how? Would there be a NAP involved?
Local Listings | | Edward_Sturm0 -
Using Hashtag for Google My Business
I was told by a Google My Business representative to include #{keywords} in my description. I was told this would boost my rankings. Has anyone else heard of this?
Local Listings | | Smart_Start0 -
Indivdual Property Listings
In Missouri real estate once a home hits our MLS it sydicates out all over the world. The question is this: How do I help each listing rank high organically over trulia, zillow, realtor and nationally owned companies such as Remax or Bershire Hathaway. We are a local firm who dominates our market and our website is the highest ranked in the area. The listings are not. Thoughts?
Local Listings | | Charity28410 -
Removing Unverified Listing From Google
We have an old unverified listing that has our information on it, but we can't get it off google. I told them months ago it was closed, and it is marked as closed in Google...but it still shows up. Moz Local is telling me this is an inconsistency that hurts our local rankings. I went to delete the page from our Google Business/Place, but if I did that, the warning said that I would just not have access to the page, and that the listing would still show up on google. How do I permanently get rid of those thing, so it's not longer an inconsistent listing? Ruben
Local Listings | | KempRugeLawGroup0 -
Awesome ranking (place 1/2) but my CTR is damn low! Some thoughts...
Hey all, with a few projects I'm ranking really great. Having a good amount of impressions with terms that have decent search volume. Webmasters shows: "tax consultant city" Ranking 1.4 => 1056 imp => 3% CTR "seo city" Ranking 1.2 => 329 imp => 1% CTR Whats up here? Competitors are seaching a lot but not clicking? Brand issues? Can't believe that. Title is boring? German titles a are longer... So I don't have enough room to play. Should I get rid of important keywords? Maybe I don't need them to rank? Gives me room for tests. Local Box is steeling all the clicks? We are in the local listings and above. Payed Ads are steeling all the clicks? At this point we don't use AdWords because of high costs and our great organic rankings It would be great to hear your thoughts. Cheers
Local Listings | | PascalKremp
Pascal0 -
Local Search - Multiple Locations, do i link the home page or the inner page?
Hello, For a business with multiple locations that has a web url built for each location such as: Website.com/miami Website.com/los-angeles For local search (Google+, Yelp, etc), is it best to link the local search pages to the specific page of that location? Or is the homepage sufficient enough? I ask that because it is ALREADY touch getting NATURAL links to a location page, so would local search do me good by linking to the exact page of the location?
Local Listings | | Shawn1241