How to check bounce rate of mobile or ipad checkout steps? How to check Funnel for mobile or ipad?

[varo]

Hello Guys,

1. Is there any way to check bounce rate of mobile or ipad checkout steps till thankyou page?

2. Also separate Funnel visualization for mobile or ipad?

John

[DirkC]

Hi John,

If you want to see the visualisation for mobile traffic only you'll have to use the "Goal Flow" report - not the Funnel report (my mistake - wasn't aware that the funnel report doesn't allow segments. The goal flow is the newer and more advanced report on funnel reporting. For a full comparison between the two, check this article https://support.google.com/analytics/answer/2976313?hl=en).

If you want to use the funnel reporting you should use the 2nd method I described - create a new view with filter "Mobile" - which will allow you to see the normal funnel report, although not for previous data. A step-by-step on how to set up this view can be found here: http://blog.crazyegg.com/2013/02/26/google-analytics-profile-filters/

rgds,

Dirk

[Hutch42]

Yes, you just use your normal funnel visualization and turn on your mobile only segment.

[varo]

Is it possible to create  separate funnel visualization for mobile?

[DirkC]

Hi

you can select the segments at the top of the page in your analytics report. By default it list 100% of sessions - next to it 'add segment'. When you add a segment you can add mobile / tablet. If you only want to see mobile you close the 'all sessions segment and only keep the mobile segment.

I only have mobile internet access so I can't send you a screenshot

rgds

Dirk

[varo]

Hi Dirk,

Thanks for reply but difficult to understand your reply -

1)  "take your existing funnel / checkout report and select segment mobile and/or tablet traffic" - i.e. when i click Conversion > Goals  > Funnel Visualization.....at this steps i cant see any way to select segment?

2. "Alternative would be to create a new view and to add a custom filter mobile and tablet"....if possible can i have screen shot?

If you check my attachment i want funnel of mobile and if possible than ipad also.

In Google Analytic - Conversion > Goals  > Funnel Visualization it shows the funnel of whole website either desktop, tablet or mobile but i want only for mobile and if possible then ipad also.

John

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[DirkC]

Hi

the easiest solution would be to take your existing funnel / checkout report and select segment mobile and/or tablet traffic which gives you the figures you're looking for.

Alternative would be to create a new view and to add a custom filter mobile and tablet (these are pre-defined) or create a filter based on screen size.

Advantage of the second method is that it doesn't involve sampling (segments are sampled if visits are high or if you look at historical figures). The disadvantage is that reporting only starts tracking the moment you create the view (segment also work on historical data.

Hope this helps

Dirk