Ww.domain.com coming up with error
-
our domain is showing in moz with the following error in crawl reports
Crawl Error
We were unable to access your homepage, which prevented us from crawling the rest of your site. It is likely that other browsers as well as search engines may encounter this problem and abort their sessions. This could be a temporary outage, but we recommend making sure your network and server are working correctly.
note that the url being displayed is ww.domain.com and not www.domain.com . we do not have a 301 in place, we have switched off wildcard forwarding from the server..
its acting as the url is a subdomain that is not working.. should i just ignore it?
-
hi sorry for late reply,
yes its working elsewhere whcih is strange.. its also working here but gives this extra message about this subdomain we dont have and is not active
thanks again
-
Hi there
Can you provide a URL? One thing I would do is check your Robots.txt & meta robots and make sure everything there is fine. I would also go through your account in Moz and make sure that you properly set up the campaign and that you don't have a typo somewhere or clicked something that would cause your URL to be crawled the way it is by Moz. I would also take a look at your internal links and see if something could be wrong there.
Have you tried crawling it with ScreamingFrog or any other crawler services? Have you seen any other errors elsewhere?
Let me know, good luck!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why are Internal, nofollowed links good for Domain Authority?
I always thought that internal links should be 'followed' to preserve link-juice.
Moz Bar | | BottleGreenWebsites
I've just been checking my Domain Authority Links overview, and the competitor with the most no-follow internal links has been rewarded with a higher Moz DA score.
Can anyone explain why this would be the case? JRJ4Dwn1 -
Moz is reporting weird email address URLs as 'Meta refresh' errors? Anything to worry about?
Under site crawl, Moz is reporting weird email address URLs as 'Meta refresh' errors. The URLs are: http://support@ihasco.co.uk and http://enquiries@ihasco.co.uk Once clicked, they redirect to our homepage. Anyone else ever had this? Is it anything to worry about? I don't think it is, but would be good to get some reassurance.
Moz Bar | | iHasco0 -
Moz keyword mention on-page counting errors
Hi. Moz is showing 18 mentions of the keyword 'street furniture' on this landing page https://www.broxap.com/street-furniture.html But I can only count 6 in total in the body copy and 13 if you include navigation links. This is the same on other pages too for that keyword. Does anyone know where it's counting these extra keywords from? I don't want to fall foul of keyword stuffing but as far as I can see we're not! Could Moz be miscalculating? Any help appreciated! Thanks Joe
Moz Bar | | iweb_agency0 -
Different Errors Running 2 Crawls on Effectively the Same Setup
Our developers are moving away from utilising robots.txt files due to security risks, so e have been in the process of removing them from sites. However we, and our clients still want to run Moz crawl reports as they can highlight useful information. The two sites in question sit on the same server with the same settings (in fact running on the same Magento install). We do not have a robots.txt files present (they 404), and as per Chiaryn's response here https://moz.com/community/q/without-robots-txt-no-crawling this should work fine? However for www.iconiclights.co.uk we got: 902 : Network errors prevented crawler from contacting server for page. While for www.valuelights.co.uk we got: 612 : Page banned by error response for robots.txt. These crawls were both run recently, and there was no robots.txt present. Not to mention, they are on the same setup/server etc as mentioned. Now, we have just tested this, by uploading a blank robots.txt file to see if it changed anything - but we get exactly the same errors. I have had a look, but can't find anything that really matches this on here - help would really be appreciated! Thanks!
Moz Bar | | I-COM0 -
Error 605
Hi I have been getting the ollowing error on my dashboard the last 6-8 weeks error 605: Page Banned by robots.txt, X-Robots-Tag HTTP Header, or Meta Robots Tag It does seem to be able to crawl the site so what does this mean? The only issue I see is that I don't get any crawl errors listed. Could this be a prob with moz? I had this site checked on a different account on moz and there didnt get the error! The site is http://www.copyfaxes.com Thanks
Moz Bar | | henya0 -
Site crawl errors - download list of all urls
Hi Ive provided my clients developers with the pdf reports of crawl errors but these seem to miss some urls I see there are lots of csv file download/email options Will the email csv button send a report of everything listing all urls that are missing from the pdfs ? if not will the more specific csv reports Would be good if i can press 1 button and get all issues listed with all urls It does look like this happens but i just want confirmed best way asap since need to provide reports urgently, any guidance much appreciated ? All Best Dan
Moz Bar | | Dan-Lawrence0 -
Competitive Domain Analysis History - Not working
I'm trying to view the competitive domain analysis history for my US campaign and keep receving the following error: LSAPI error. Is this a known issue that is being worked on? I tried searching for any questions relating to this issue, but came up with nothing. I appreciate the assistance. Amiee
Moz Bar | | Amiee0