Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How can I get Bing to index my subdomain correctly?
-
Hi guys,
My website exists on a subdomain (i.e. https://website.subdomain.com) and is being indexed correctly on all search engines except Bing and Duck Duck Go, which list 'https://www.website.subdomain.com'. Unfortunately my subdomain isn't configured for www (the domain is out of my control), so searchers are seeing a server error when clicking on my homepage in the SERPs.
I have verified the site successfully in Bing Webmaster Tools, but it still shows up incorrectly.
Does anyone have any advice on how I could fix this issue?
Thank you!
-
Hi guys, I thought you'd be interested in a follow up on this.
So I submitted my sitemap to Bing - all good, no issues, Bing successfully retrieved it.
However after submitting it, my site has effectively disappeared from the SERPs! A number of internal pages are being indexed, but the head/brand queries (where I was ranking incorrectly at #1) are now showing nothing.
Very strange. Not sure what else I can do - luckily Bing accounts for a tiny fraction of my traffic!
Cheers
Karl
-
Hi guys,
Sorry for the late reply and thanks for the help!
It's not super straightforward for me to generate a sitemap as the backend of my site is on a separate domain to the presentation layer / front-end. In saying that, it is possible and it's something I'll be doing soon. Will report back and let you know how things go...
Cheers

-
Hi Karl, did you see Kristina's question? We'd love an update on your situation, thanks!
Christy
-
Hi Karl,
That's tough! Unfortunately, I've heard of a lot of weird stories like that, where Bing gets confused. Have you shared a sitemap with Bing, which only includes non "www" URLs?
Best,
Kristina
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Can subdomains hurt your primary domain's SEO?
Our primary website https://domain.com has a subdomain https://subDomain.domain.com and on that subdomain we have a jive-hosted community, with a few links to and fro. In GA they are set up as different properties but there are many SEO issues in the jive-hosted site, in which many different people can create content, delete content, comment, etc. There are issues related to how jive structures content, broken links, etc. My question is this: Aside from the SEO issues with the subdomain, can the performance of that subdomain negatively impact the SEO performance and rank of the primary domain? I've heard and read conflicting reports about this and it would be nice to hear from the MOZ community about options to resolve such issues if they exist. Thanks.
Intermediate & Advanced SEO | | BHeffernan1 -
How to check if the page is indexable for SEs?
Hi, I'm building the extension for Chrome, which should show me the status of the indexability of the page I'm on. So, I need to know all the methods to check if the page has the potential to be crawled and indexed by a Search Engines. I've come up with a few methods: Check the URL in robots.txt file (if it's not disallowed) Check page metas (if there are not noindex meta) Check if page is the same for unregistered users (for those pages only available for registered users of the site) Are there any more methods to check if a particular page is indexable (or not closed for indexation) by Search Engines? Thanks in advance!
Intermediate & Advanced SEO | | boostaman0 -
If Robots.txt have blocked an Image (Image URL) but the other page which can be indexed has this image, how is the image treated?
Hi MOZers, This probably is a dumb question but I have a case where the robots.tags has an image url blocked but this image is used on a page (lets call it Page A) which can be indexed. If the image on Page A has an Alt tags, then how is this information digested by crawlers? A) would Google totally ignore the image and the ALT tags information? OR B) Google would consider the ALT tags information? I am asking this because all the images on the website are blocked by robots.txt at the moment but I would really like website crawlers to crawl the alt tags information. Chances are that I will ask the webmaster to allow indexing of images too but I would like to understand what's happening currently. Looking forward to all your responses 🙂 Malika
Intermediate & Advanced SEO | | Malika11 -
Can too many "noindex" pages compared to "index" pages be a problem?
Hello, I have a question for you: our website virtualsheetmusic.com includes thousands of product pages, and due to Panda penalties in the past, we have no-indexed most of the product pages hoping in a sort of recovery (not yet seen though!). So, currently we have about 4,000 "index" page compared to about 80,000 "noindex" pages. Now, we plan to add additional 100,000 new product pages from a new publisher to offer our customers more music choice, and these new pages will still be marked as "noindex, follow". At the end of the integration process, we will end up having something like 180,000 "noindex, follow" pages compared to about 4,000 "index, follow" pages. Here is my question: can this huge discrepancy between 180,000 "noindex" pages and 4,000 "index" pages be a problem? Can this kind of scenario have or cause any negative effect on our current natural SEs profile? or is this something that doesn't actually matter? Any thoughts on this issue are very welcome. Thank you! Fabrizio
Intermediate & Advanced SEO | | fablau0 -
Getting Pages Requiring Login Indexed
Somehow certain newspapers' webpages show up in the index but require login. My client has a whole section of the site that requires a login (registration is free), and we'd love to get that content indexed. The developer offered to remove the login requirement for specific user agents (eg Googlebot, et al.). I am afraid this might get us penalized. Any insight?
Intermediate & Advanced SEO | | TheEspresseo0 -
Best way to get pages indexed fast?
Any suggestion on best ways to get new sites pages indexed? Was thinking getting high pr inbound links on fiverr but always a little risky right? Thanks for your opinions.
Intermediate & Advanced SEO | | mweidner27820 -
Disavow Subdomain?
Hi all, I've been checking and it seems like there are only 2 options when disavowing links with Google's tool. Disavow the link: http://spam.example.com/stuff/content.htm Disavow the domain: domain: example.com What can I do if I want do disavow a subdomain? i.e. spam.site.com I'm also assuming that if I were to disavow the domain it would include all subdomains? Thanks.
Intermediate & Advanced SEO | | Carlos-R0 -
Use of subdomains, subdirectories or both?
Hello, i would like your advice on a dilemma i am facing. I am working a new project that is going to release soon, thats a network of users with personal profiles seperated in categories for example lets say the categories are colors. So let say i am a member and i belong in red color categorie and i got a page where i update my personal information/cv/resume as well as a personal blog thats on that page. So the main site is giving the option to user to search for members by the criteria of color. My first idea is that all users should own a subdomain (and this is how its developed so far) thats easy to use and since the domain name is really small (just 3 letters) i believe subdomain worth since personal site will be easy to remember. My dilemma is should all users own a subdomain, a subdirectory or both and if both witch one should be the canonical? Since it said that search engines treat subdomains as different stand-alone sites, whats best for the main site? to show multiple search results with profiles in subdomains or subdirectories? What if i use both? meaning in search results i use search directory url for each profile while same time each profile owns a subdomains as well? and if so which one should be the canonical? Thanks in advance, C
Intermediate & Advanced SEO | | HaCos0