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How can I get Bing to index my subdomain correctly?
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Hi guys,
My website exists on a subdomain (i.e. https://website.subdomain.com) and is being indexed correctly on all search engines except Bing and Duck Duck Go, which list 'https://www.website.subdomain.com'. Unfortunately my subdomain isn't configured for www (the domain is out of my control), so searchers are seeing a server error when clicking on my homepage in the SERPs.
I have verified the site successfully in Bing Webmaster Tools, but it still shows up incorrectly.
Does anyone have any advice on how I could fix this issue?
Thank you!
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Hi guys, I thought you'd be interested in a follow up on this.
So I submitted my sitemap to Bing - all good, no issues, Bing successfully retrieved it.
However after submitting it, my site has effectively disappeared from the SERPs! A number of internal pages are being indexed, but the head/brand queries (where I was ranking incorrectly at #1) are now showing nothing.
Very strange. Not sure what else I can do - luckily Bing accounts for a tiny fraction of my traffic!
Cheers
Karl
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Hi guys,
Sorry for the late reply and thanks for the help!
It's not super straightforward for me to generate a sitemap as the backend of my site is on a separate domain to the presentation layer / front-end. In saying that, it is possible and it's something I'll be doing soon. Will report back and let you know how things go...
Cheers

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Hi Karl, did you see Kristina's question? We'd love an update on your situation, thanks!
Christy
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Hi Karl,
That's tough! Unfortunately, I've heard of a lot of weird stories like that, where Bing gets confused. Have you shared a sitemap with Bing, which only includes non "www" URLs?
Best,
Kristina
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