Customers can review business on New Google Plus
-
Google Plus for businesses has switched to a new Google+ page that does not have a "WRITE A REVIEW" button available for customers to leave a review for a business. This is preventing us from sending a link to our Google Plus business page directly to customers soliciting a review for our business.
Has anyone else noticed this update migration and does anyone have a work around for how to send a link to our customers so they can leave a review on our Google+ business page?
-
Oops! Looks like there's a typo in your thread title. I'm positive you meant customers 'can't' leave reviews
Please pop over to this thread, where you'll find some good links on this topic:
-
I read up on this today, like Peter and Dmitri suggest you may want to point your customers to a new location when requesting reviews, but despite not showing on the G+ local page the reviews should still be available elsewhere on the maps and search results. There was an article on it from SEORoundTable yesterday too.
-
Hi there.
Also, if you Google your company name and knowledge graph comes up, there is a direct link to write review and direct link to a page from which customers could write review.
-
Yes.
This happens on new and redesigned G+. But you can link them to Google Maps where reviews can be seen and written too.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why would the review count be different between the Ad and the Organic result?
A client inquired about this after finding that their review count was different on their Google Ad that appeared in the map pack compared to their organic result right below it. I am stumped so any thoughts or reasoning as to why this is the case would be appreciated. See attached screenshot! Lptujep
Reviews and Ratings | | BrianAutoshopSEO0 -
Schema markup for employees and local business on same page - Possible?
Hello, We have some local business sites where we have user submitted reviews. We then post those reviews on that business' page and use the schema aggregate markup. Works like a charm in getting stars in SERPs on branded searches for these location. We already have information about the persons who work at these locations and are about to work out a process where we can get even better data on these persons. Right now they are marked up as employees on the local business pages. Right now the ratings are for the business as a whole, but we are looking at expanding where you can not only submit a location review, but designate which employee you worked with. We work in the health care industry and so you can see why this would make sense. Right now we mark up a local clinic and employees in the following way Local Business > Employee > Person > Name of Person Person Bio > Person info etc We are going back and forth on if this would be worth marking up reviews at the employee level as well. So, on a page each employee would have an aggregate rating and then the location would have an aggregate rating that consists of all of the reviews for that location - a combination of all employees. As I looked through the schema standard for person https://schema.org/Person there is nothing there that shows a markup for the aggregate rating of a person. Also when I look at other more specific business types https://health-lifesci.schema.org/MedicalBusiness same thing. It looks like schema has rating tied to a business vs a person. Right now - the markup validates. It shows up in the SERPs. People are happy. So, I am inclined to say, if it aint broke ... but we are always looking for better ways to present our data to user and to Google. My gut right now, based on how Google is reading things, to just keep the aggregate rating on the location, but start to track reviews on a per employee basis for potential future use. Lemme know what you all think!
Reviews and Ratings | | HeaHea0 -
Yelp hides my reviews
Hello, This is pretty frustrating. This is the third time Yelp has hidden a review for my business. I don't know why. I am trying to get lots of reviews on different platforms but I feel at the mercy of Yelp as they decide what to show and what not. I think it was triggered when I actually replied to the reviewer on Yelp. I should have done nothing I think. Any hints or reasons why this might be happening?
Reviews and Ratings | | AL123al1 -
Query on Product Reviews
Hello Experts, For my Ecommerce site I am using third party review service. Now my query is :- The reviews which is showing on my third party site if same review I can show on my product so will google consider this as duplicate content? Now that product listed on one of the category and that category page before footer section I have section of "Recently Reviewed" section in that section also it is showing same review of that product so is it fine? Will google consider it as duplicate content? Lastly I do have few subcategory pages before footer section I have section of "Recently Reviewed" section in that section also it is showing same review of that product so is it fine? Will google consider it as duplicate content?Note - Image attached of Review section - Which is visible on category and subcategory pages.FYI - This I am doing for two purpose 1) For Visitors purpose so he or she will know reviews about my products 2) As it is customer own written reviews so my pages will get fresh content.Please share your viewsBiKmp
Reviews and Ratings | | wright3350 -
Combining reviews and duplicate content
We have some items in different colors or slightly different styles. For example if there is one series of helmets with almost same features and if we have many item pages we get reviews for each one seperate. We want to combine the reviews to increase our conversion rates. For example if style1 gets 5 reviews and style 2 gets1 review and style 3 has zero reviews combining them will help style 2 and style 3 conversion rates. Our review system cannot put all these reviews in one page. So if we combine reviews each page will have duplicate review content. Will this be bad for SEO?
Reviews and Ratings | | rbai0 -
Indeed reviews
Hi guys, Is there any way I can respond or have a review deleted from one of my clients' profile on Indeed.com? Is there a mediation process of any sort? Thanks.
Reviews and Ratings | | echo10 -
Do ratings/reviews show up in Organic Search Results anymore?
I read about using schema or h1review to add markup that would get an individual person's review to show up in organic search, but it was from 2013. I did a few queries for keywords in my area, and none of the results had this. Then I did some queries for generic things like "best pizza in Tampa" and "coffee in tampa" and they didn't have it either. So, is this still something that can be done or not? I do see it when a review site like yelp comes up or in ads, but I'm specifically talking about organic search results from our website. Thanks, Ruben
Reviews and Ratings | | KempRugeLawGroup0 -
Schema.org problems with reviews
Hey Mozzers, Has anyone had problems getting review data to appear in the SERP? Specifically, hotel package reviews. The site I work for sells packages and products, but I'm having off cases where the data is appearing if there is only 1 review present. As soon as it gets multiple reviews the snippet data is no longer showing up. The schema.org markup is testing fine in the structured data testing tool, and when I compare it against competitor sites where the data is appearing, I can't see the difference. I am by no means a veteran SEO, but this doesn't make any sense to me. Has anyone encountered a similar problem? I could really use some help here. One of the pages I am having difficulty with: www.tripcentral.ca/vacations-packages_mexico.html }
Reviews and Ratings | | tripcentral0