Moz forum response seems to crash Outlook?
-
Hi, Like the new look of Moz.
I got an automated email the other day saying someone had responded to a question we asked on Moz. However, when opening the email, it really held Outlook 2010 up. So slow that it crashed Outlook a couple of times. When trying to forward the email to a colleague, I got the 'Contacting \d1...cloudfront.net\img_users' dialogue box, which just stood there for ages, and eventually I had to give up and force Outlook to quit.
Please see attached screenshot.
Looking at the URL Outlook was trying to reach indicates it's trying to load up the avatar of the person who responded. Which would look nice I admit, but don't really need it in the email if it's going to cause Outlook to crash. There is an 'image not found' icon next to the post, so that's why I assume Outlook is searching for that image.
It's almost as if the image is incorrectly referencing a local source (network drive) which it can never find. Perhaps there is a missing http:// prefix before the image in the tag?
Anyway, was curious to know if anyone else has this problem, or if anyone at Moz can check this out (update template?)
Regards, Rich
-
This is happening to me also. Using the latest Outlook in Office 365.
-
This is ridiculous.
No fix? is this a Moz issue? Microsoft issue? who can help with that?
-
And I thought it was just me! Well at least I feel a bit better now! Ken
-
Me too.
-
Would love it if someone would get to the BOTTOM of this.
Same problem reported here - Win7, MS Outlook 2010.Still no solution.
This has gotta be driving us few Outlook users crazy and causing us to lower our engagement with the forums.
-
Yup, definitely not fixed!
I'm also using Outlook 2013. It looks like the profile image is causing it:
-
That's so funny, I just got the automated message from Moz to say this forum thread has been updated (from you Roeesa), and I thought "Oh yeah, that Outlook freeze thing". In the meantime,I had clicked on the message, and Outlook instantly froze!
So I would say the issue is NOT fixed!
I use Outlook 2013 now, so the issue is the same as it was in Outlook 2010 (probably same base-code?)
Luckily this time I left Outlook alone for 45 seconds, and eventually it loaded the content of the e-mail.
So there must still be some image, code or script etc. that is causing that issue.
Rich
-
Hi, I know this is 2 years old - just had the same issue.
I guess the fix (here: https://moz.com/community/q/moz-email-is-freezing-microsoft-outlook) isn't enough.
Anybody else had this too?
-
Ah thanks both.
Did try to search before posting, but couldn't find anything. Sorry for duplication.
Sounds like they are working on it.
-
I am getting the same problems - crashes my outlook all the time. Would be great to get a solution.
-
HI,
There is a thread here which at the bottom details a temporary fix until the issue is solved: http://moz.com/community/q/moz-email-is-freezing-microsoft-outlook
It is annoying! I find that if I leave outlook to itself after about 25 seconds or so the mail appears (then is a good time to delete it so that you don't get the freeze again by accidentally clicking on the mail later on).
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Looking for Moz Academy invoices
Hello, in December 2023, I purchased courses at the Moz Academy. To get my administration in order, I would like to have the invoices for these. Unfortunately, I can't find them anywhere. Would anyone know where I should look? The invoices from the Moz Academy are not among the invoices for the Moz subscription.
Product Support | | Nilsson-SEO0 -
Unsolved MOZ Crawler Stalled
MOZ crawl has been waiting since April 2nd. Whats the deal? I am not able to "recrawl", so i have been stuck in limbo.
Product Support | | WebMarkets0 -
Can you export campaigns from one Moz Pro account to another?
Looking to export our active campaigns from our account to another. Is this possible?
Product Support | | Mediademon0 -
Back to Pro in New Moz Analytics Accounts?
I have two accounts with Moz.com Account One (about a year old) has both the options to switch over between Moz Pro and Moz Analytics. Account Two (a trial so far) just has the option to use Moz Analytics. So new or trial accounts don't have access to Moz Pro?
Product Support | | VinceWicks0 -
Moz client structure.
I am new to MOZ and am curious if each of my clients should have their own MOZ pro account or if I, ( ME the designer & optimizer ) just needs an account and i add each of the clients website to my account? ie. do i log into 6 different clients MOZ accounts? or do i personally create a MOZ account and each site is set up as a Campaign? any advice? thanks,
Product Support | | EarGear
Chris0 -
Are there tutorials to best learn how to use my Moz campaign?
I just recently created a Moz campaign and while some features are intuitive, there are many that I don't completely understand. Are there tutorials somewhere on Moz.com to help maximize my campaign efforts here?
Product Support | | leslieevarts0 -
Question about Moz Point
Today I updated my profile and now it is 100% complete. But still my Moz Point is showing as 0(Zero). Please let me know when it'll get updated?
Product Support | | lakhyajyoti0 -
Where is the full list of Directories on the new Moz.com website?
I used http://www.seomoz.org/directories almost daily. What's the Moz.com equivalent URL?
Product Support | | BrianAsh0