Moz forum response seems to crash Outlook?
-
Hi, Like the new look of Moz.
I got an automated email the other day saying someone had responded to a question we asked on Moz. However, when opening the email, it really held Outlook 2010 up. So slow that it crashed Outlook a couple of times. When trying to forward the email to a colleague, I got the 'Contacting \d1...cloudfront.net\img_users' dialogue box, which just stood there for ages, and eventually I had to give up and force Outlook to quit.
Please see attached screenshot.
Looking at the URL Outlook was trying to reach indicates it's trying to load up the avatar of the person who responded. Which would look nice I admit, but don't really need it in the email if it's going to cause Outlook to crash. There is an 'image not found' icon next to the post, so that's why I assume Outlook is searching for that image.
It's almost as if the image is incorrectly referencing a local source (network drive) which it can never find. Perhaps there is a missing http:// prefix before the image in the tag?
Anyway, was curious to know if anyone else has this problem, or if anyone at Moz can check this out (update template?)
Regards, Rich
-
This is happening to me also. Using the latest Outlook in Office 365.
-
This is ridiculous.
No fix? is this a Moz issue? Microsoft issue? who can help with that?
-
And I thought it was just me! Well at least I feel a bit better now! Ken
-
Me too.
-
Would love it if someone would get to the BOTTOM of this.
Same problem reported here - Win7, MS Outlook 2010.Still no solution.
This has gotta be driving us few Outlook users crazy and causing us to lower our engagement with the forums.
-
Yup, definitely not fixed!
I'm also using Outlook 2013. It looks like the profile image is causing it:
-
That's so funny, I just got the automated message from Moz to say this forum thread has been updated (from you Roeesa), and I thought "Oh yeah, that Outlook freeze thing". In the meantime,I had clicked on the message, and Outlook instantly froze!
So I would say the issue is NOT fixed!
I use Outlook 2013 now, so the issue is the same as it was in Outlook 2010 (probably same base-code?)
Luckily this time I left Outlook alone for 45 seconds, and eventually it loaded the content of the e-mail.
So there must still be some image, code or script etc. that is causing that issue.
Rich
-
Hi, I know this is 2 years old - just had the same issue.
I guess the fix (here: https://moz.com/community/q/moz-email-is-freezing-microsoft-outlook) isn't enough.
Anybody else had this too?
-
Ah thanks both.
Did try to search before posting, but couldn't find anything. Sorry for duplication.
Sounds like they are working on it.
-
I am getting the same problems - crashes my outlook all the time. Would be great to get a solution.
-
HI,
There is a thread here which at the bottom details a temporary fix until the issue is solved: http://moz.com/community/q/moz-email-is-freezing-microsoft-outlook
It is annoying! I find that if I leave outlook to itself after about 25 seconds or so the mail appears (then is a good time to delete it so that you don't get the freeze again by accidentally clicking on the mail later on).
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz Does Not Show Any Data Of My Website
Four month ago I launched my website stylistfontgenerator.com , and i write about latest fonts which we used in our blogs,artices,letters. Well, when i check stats of my website in moz, it doest not show ranking keyword in moz.
Product Support | | sbfhjsdfsdbfh
What is this issue, and how i resolved this issue. Thanks
Alex!//0 -
Can 2 Moz profiles be merged?
I'm very excited to have received my promotion into the Moz Specialist category (yea me!) , but I've discovered that I have another Moz profile dating back to 2011. Can they be merged together?
Product Support | | julie-getonthemap0 -
Moz Local support -- please address our dashboard issues.
We are experiencing issues with two client locations for Hillcrest. Hillcrest Home Care and Hillcrest Hospice Care. The Hospice Care location is displaying as Home Care, and one of the duplicate Home Cares is saying it is paused. This might be due to the fact that Google flagged Hospice Care as a duplicate of Home Care, because they are at the same address but have different suite numbers. Please help ASAP. Thanks.
Product Support | | LM360_Digital0 -
Can i Have multiple Users on Moz. I want to give access to someone.
I want to provide an employee access to moz. Sharing my personal login and password is always risky. is there another way?
Product Support | | prestigeluxuryrentals.com1 -
Moz Analytics Reports Scheduling
Hi, We have been using Moz now for a few weeks now and we are trying to run reports based on various time frames and can't seem to do so? For example on the if we needed a report from say 17/04/2014- 30/04/2014 how would we achieve this? Or if we wanted to schedule reports based on a calendar month- how do we achieve this? I tried running reports on the 1/05/2014 and received reports for Apr 25 - May 2, 2014. Also on the DASHBAORD- the timeframe only appears to display 'WEEKLY' and the last week of the month- 23th April- 30- Apr. Or will this change once we have more historical data compiled? Thanks,
Product Support | | Faxem0 -
Tracking more competitors with Moz Pro
Hello Moz, I am currently in my free trial period of Moz Pro and am enjoying it very much. However, I would like to be able to track more than just three competitors per campaign. Is this something that is available with an upgrade?
Product Support | | InterCall2 -
Maintenance Alert: Moz Analytics + Pro unavailable for Maintenance tonight from 7-7:30pm PST
Hello! We've posted this within the apps, as well as on our social channels, but I wanted to share it here as well. We are doing required database maintenance tonight starting at 7pm, Pacific time. This update will help make things work a bit quicker. Woot! The rest of the tools will still be available at http://moz.com/researchtools. Thank you for your patience!
Product Support | | jennita2 -
Where is the full list of Directories on the new Moz.com website?
I used http://www.seomoz.org/directories almost daily. What's the Moz.com equivalent URL?
Product Support | | BrianAsh0