Can't reactivate account - duplicate transaction. Anyone experienced this?
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as Q explains, my card expired, tried to renew subscription and get a message saying declined, duplicate transaction?
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Hi Paul
This means you are re-attempting to re-submit too quickly. You will want to wait 2 minutes before resubmitting, however since the transaction initially declined, I recommend contacting your bank for more info.
Hope this helps!
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Hi Paul! This one might be better suited to our Help Team. You can reach them at help[at]moz[dot]com, or via that little blue button in the lower-right of your browser window. They'll be able to look into the billing system and work out what's up.
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