Error code 804

[alleninv]

URL	Page Authority	Linking Root Domains	Status Code

|

Error Code 804: HTTPS (SSL) Error Encountered

https://www.alleninv.com |

[vcj]

No problem! It made me smile. You guys are awesome.

[KristinaKeyser]

Thanks for catching that! That last bit was recently added as an amendment and I'll be happy to update that on our end so it's more clear in the future

[vcj]

"While it's something that we'd love to be able to accommodate for the future, we don't yet have the resources to be able to make those changes."

2 paragraphs later...

"The good news is that a recent update has been made, and we're ready to accept beta SNI customers to test it out."

That was fast! lol

[KristinaKeyser]

Hi there! Kristina from Moz's Help Team here.

Unfortunately at this time our crawler isn't compatible with Server Name Indication (SNI), which appears to be in use on your site. In general, SNI is a totally acceptable security configuration, but our crawler simply isn't equipped to be able to handle these settings.

http://screencast.com/t/3Ye39acGLPY

If you are able to disable the SNI configuration on your site, then we should be able to crawl it normally. While it's something that we'd love to be able to accommodate for the future, we don't yet have the resources to be able to make those changes.

I found this thread in our Community Q&A forum with lots of other users running into the same problem, so it's definitely something we're aware of and working to address: https://moz.com/community/q/804-https-ssl-error

The good news is that a recent update has been made, and we're ready to accept beta SNI customers to test it out. Please see the article here that explains this further: https://moz.com/community/q/moz-pro-our-web-crawler-and-sites-that-use-sni and if you're interested in being a part of the beta testing, the link to the sign up page is here: http://goo.gl/forms/LCvL9Ix8JDHfbAvr1

I apologize for the inconvenience in the meantime, but hopefully we'll have it fixed soon! And as always, you can contact our team in the future with questions of this nature by emailing help@moz.com.

Thank you - have a great day,
-Kristina

[DmitriiK]

http://bfy.tw/71v6

[vcj]

You may get a better response if you ask a specific question.

I get a 200 code when hitting that page.

wget https://www.alleninv.com
--2016-08-02 11:17:37--  https://www.alleninv.com/
Resolving www.alleninv.com... 72.167.25.126
Connecting to www.alleninv.com|72.167.25.126|:443... connected.
HTTP request sent, awaiting response... 200 OK

If you're seeing an 804 error in a Moz report, you may find this helpful:

https://moz.com/community/q/how-do-i-troubleshoot-804-https-crawl-error