Huge Analytics discrepancy when I turned off Analytics Module & Turned on GA via GTM
-
Hello,
I was running universal GA via a GA Drupal module. We setup Google Tag Manager and setup a GA tag to run through GTM. When we pushed the GTM container live our Real Time was at around 1900 and when we turned off the Drupal module the Real Time was reporting around 1100.
After 24 hours the sessions for that day were about 100k lower than what they usually are.
Any ideas Why the larger discrepancy? Any places that are obvious to look?
*I didn't setup the original Drupal GA module, nor do I know who did.
Thanks
-
Thanks, Dirk. I had the devs move the data layer above the GTM container snippet. The GA tag is still not firing on pages with a data layer and firing on pages without a data layer.
Obviously, it looks like there is an issue with the data layer -- I can't figure out what it is. I took a screen grab of the data layer in the source code.
-
Can only give you a theoretical answer - don't have that much experience with debugging the tag manager. From the "manual":
Data layer needs to be above the container snippet
Datalayer should be added above the container snippet. Variables pushed to the data layer after the container snippet will not be able to fire tags on page loads with a matching condition.
Variables pushed to the data layer after the container snippet will not be able to fire tags on page loads with a matching condition.
Move the datalayer to above the container snippetCheck also https://www.optimizesmart.com/google-tag-manager-data-layer-explained-like-never/ - it seems that you define your data layer after the position of the tag - so the tag cannot send the info from the data layer to Analytics. Check your source code & check where the data layer is defined. Probably it's ok on your category pages but not on the detail pages (compare both types to see the difference)
Hope this helps.
Dirk
-
Hey Dirk,
I checked the debugger and on the pages where the tag isn't firing the console isn't even acknowledging GTM.
The Tag Assistant is showing this error on pages where the GA tag is not firing: 'data layer needs to be above the container snippet.' Do you think this could be the issue?
I work with a journal site, and I notice that on landing pages the GA tag mostly fires correctly, but on article pages the tag doesn't fire and I get the 'data layer' error from tag assistant. e.x: the tag fires on /news but not on /news/some-random-article-from-today
-
Apart from the Tag manager assistant - you could also check the debugger -https://chrome.google.com/webstore/detail/google-analytics-debugger/jnkmfdileelhofjcijamephohjechhna?hl=en-US - like Martijn mentioned there should be an error somewhere - did you check the messages in the console?
-
That is possible, the coding is a mess. How could I see if there were or were not JavaScript errors on the page? And if there were, how to pinpoint which are interfering with my GA tag firing?
Thanks, Martijn!
-
Are you sure that there are no JavaScript errors on the page?
-
I found a subdirectory that the GA tag is not firing on though the GTM container is present.
When I use Debug, I get this message:
No tags were evaluated because there was no Event in the selected Message
I have no idea as to why the tag is not firing.
-
Hmm yeah that seems right to me!
-
Thanks, Dirk. I'm going to follow your suggestions.
Martijn, the track type id is 'pageview' and is set to fire on 'all pages'. For my Tag Firing Options I have selected 'once per event.'
Does that seem to be right?
-
What Dirk is suggesting would be the first thing to do in my opinion as well. But the second one is what trigger are you using in Google Tag Manager. Are you targeting all pages in there or something else?
-
Run Screaming Frog - and check if the tag id is present on all pages. Apart from checking - you could also extract the code from the source to double check that the ID is correct; check here how you can do this
In Analytics reporting (Behavior > Site Content > Content Drill down) set the day after migration & compare it to the day before migration - check if there if the drop is generic (=all pages) or linked to a few sections. If the drop is higher in specific sections - go down to next level & do the same. Check the pages with the highest traffic loss using the Tag Assistant plugin for Chrome. It checks if the tag is properly implemented on these pages (https://chrome.google.com/webstore/detail/tag-assistant-by-google/kejbdjndbnbjgmefkgdddjlbokphdefk)
You can also use the Tag Assistant plugin on your main pages to see if it is sending data as you would expect.
Hope this helps.
Dirk
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
AMP Version Disappears
Hey, Moz fans. I am wondering why my AMP version shows in SERP some time and disappear again!!! there is no Error in AMP validator. Please help me. Landing: https://www.bimetime.com/blog/pasargad-life-insurance/amp
Reporting & Analytics | | DivarOfficial0 -
Multiple GA codes, one site.
Hi all, Is anyone running two GA codes on one website successfully? My organisation own a number of websites so we used to have one global GA code on all our sites to track global stats, and then we would also have site unique GA on each property to just track that one property. This worked fine, but of late we seem to be getting no data from the globally based code. Obviously, with the site-specific codes we can enter the name for that domain in GA but for the overall code, it is called 'all.com' I'm wondering if Google has now tied the GA domain to the code or if we are doing something wrong. All the codes are the same as they always were but have stopped working. As a stop gap, we have swapped to using Piwik as the all.com code. However, we are then comparing the stats in two different analytics programs so will get a different result. Also, it would be nice to be able to add the all.com to tools such as this to generate weekly reports. Anyone else having GA woe like this? Thanks. Carl
Reporting & Analytics | | WonkyDog0 -
Google Analytics Question - Impressions & Queries Up, Sessions Down
I'm working with a client who, according to the Google Query report, impressions and sessions are up since we've started work with them about 6 months ago, but Google sessions are down. In moz, we're seeing a gradual, but steady increase in search visibility specifically with Google. Note: this is all organic. From when we started tracking queries, the first month we were tracking there were 43,581 impressions and 690 click throughs for the month. This past month there were 98,293 queries and 1015 clicks throughs for the month (granted not year over year data) - of these 1,015 clicks, 995 of them were from web. However, for those same time periods, sessions from Google are down over 30% - 1,750 vs. 1,189. I'm not sure how to interpret this. I realize that clicks and sessions are not a straightforward comparison, but I would think that if clicks were up according to the query report that sessions would also be up. Is it that some of these clicks are bouncing and therefore not being tracked as a session? Is there a potential issue with how data is being tracked?
Reporting & Analytics | | Corporate_Communications0 -
A couple of [daft] analytics questions
Hello Mozzers, I have a couple of anaytics questions I wanted to ask. What does 'Not Set' refer to? I assume it is when the user has switched off cookies, but was wondering if this is correct or if there were other circumstances that would trigger this? When I look at my reverse goal paths, the same page is in path 1, 2 and 3... Are the pages refreshing? Thanks! Amelia
Reporting & Analytics | | CommT0 -
Analytics confusion
Hi all I am trying to see how many people visit the 'report a repair' pages of our website. It is on a separate domain to our main site. I have looked in our Google account for stats on it and now got confused. In our Google Analytics account, there is a property set up that says it is for spectrum-online (the domain I am after). However, it isn't collecting any data. It's admin info is: Tracking ID UA-7828548-8
Reporting & Analytics | | Houses
Property name
https://www.spectrum-online.co.uk There is another one there set up under the name 'Western Challenge' that does have data and mentions it is for spectrum-online: When I go into the Western Challenge property, the info is: Tracking ID
UA-7828548-3
Property name
http://www.westernchallenge.co.uk Western Challenge shouldn't exist now though. It was one of our old brand names and the site should be 301'd to the main www.spectrumhousing.co.uk site. I looked in this property at the top pages where people appeared to be landing. There are 9 of them, all with stats against them.Usually you can click the icon next to the URL and be taken to the live page. I however get taken to the Spectrum home page each time. All very odd. UA-7828548-3 is not the GA code used on our main site. I then tried clicking on a live spectrum-online page http://www.spectrum-online.co.uk/keyfax32/main.asp?co=KFRDROL_WCHA to see which Google UA number tracking code is being used but I can't see any GA code and it is a frame. Queries are:
Why is the Western Challenge property collecting any info?
Why is the spectrum-online property not collecting any info?
Is there any Analytics code on the Spectrum-online site and if so where? Apologies if I'm missing something obvious but your help would be appreciated. Thanks0 -
Google analytics settings
Hi I have GA installed, whaen I try to use Inpage Analytics, I get this message: We've identified problems in your setup. These may cause problems loading In-Page Analytics. Error: The Website in your settings (http://www.tvorba-logo-firmy.sk) redirects into a different domain. (http://tvorba-logo-firmy.sk). In-Page Analytics currently works on only one domain. Note that www.example.com and example.com are NOT considered to be on the same domain. Also, make sure you're not redirecting from http:// to https:// or vice versa My website is running on wordpress. Thanks for help.
Reporting & Analytics | | info_tipovanie-stavkovanie.com0 -
Google Analytics data - Canonical problems?
Hi everyone, We're trying to determine why Google Analytics is showing multiple versions of the same page as having "landing page traffic". For instance, these 2 pages are both shown as landing pages in GA: www.oursite.com/product_page
Reporting & Analytics | | darkgreenguy
www.oursite.com/product_page/ This occurs many times in Google analytics. Also, there are instances such as these: www.oursite.com/index.php/custom_product_url www.oursite.com/custom_product_url I can't find anything in Google Webmaster tools that would indicate a problem. However, this GA data is making me think there are duplicate content issues on the site... Thanks in advance for any help...0