Annoying Popup saying "authentication required"! How do I resolve this?
-
I utilise the Moz bar quite rigourously as a content marketer but i'm having an annoying popup every second. Moz kept bugging me with a popup bar saying: "authentication required" asking me to input my username & password. Though filling it in correctly, it keeps bugging me every second. Sometimes even when I have disabled the toolbar it keeps poping up! How to resolve this?
-
Hey there!
Our engineers have worked their magic, and we have actually just rolled out a brand new version of the MozBar - you can download it here. It's also recommended to clear your cache & cookies upon reinstalling. So far, we've had reports of great success - if you're still running into trouble after downloading the new version, please pop a message over to help@moz.com so we can collect some details from you about exactly what you're seeing:)
-
Hi,
I have the same problem and it's the same even after uninstalling and reinstalling the MozBar.
-
I was having this before the weekend. Every new page I visit, Mozbar would give me a captcha. As much as I enjoy picking out all the bicycle photos from the grid, it's not so fun when it pops up for every new page....
-
Hey there!
Sam from Moz's Help Team here.
Sorry to hear about the problems you're running into with the MozBar:(. We have been experiencing some troubles with the tool, and have updated our Health Page to reflect this. Our engineers are working a complete overhaul on the back end to resolve the issues people have been seeing.
A few issues similar to the one you've mentioned have been resolved by uninstalling and reinstalling the MozBar - could you give this a shot to see if it helps?
If not, we'd love to collect some information from you and some screenshots of exactly what you're seeing (every little piece of info helps), so could you send over a message to help@moz.com if the uninstall/reinstall isn't effective?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Hald the keywords in my keyword list say "Gethering Metrics". How do I get that to complete?
I'vwe waited about three hours, with no change. Why does this happen — is it something I did? Will those metrics ever be gathered? Or do I need to re-do buildingthe list all over again? And how can I be sure it will be any dirfferent?
Moz Bar | | btreloar0 -
What does "false" in the Mobile Friendly Column of the Ranking by Engine downloaded spreadsheet mean?
what does "false" in the Mobile Friendly Column of the Ranking by Engine downloaded spreadsheet mean?
Moz Bar | | TawnyKay1 -
Fresh Web Explorer: if you put a keyword in quotes, is it case sensitive?
For example, would a saved search for "racor fuel filter" capture mentions of "Racor fuel filter"? I'm really hoping I don't have to duplicate the keywords with the alternative capitalisations!! Many thanks Steve
Moz Bar | | swbaxter0 -
MozBar "Page Load Time" result -140... seconds
Hello all, I have gone through a lot of work to optimize the page size and load time for my site (http://goo.gl/0SYrns) Here is the result: http://www.webpagetest.org/result/140618_6V_PDZ/ And my competitor (http://goo.gl/j7YBcn😞 http://www.webpagetest.org/result/140618_TN_PGP/ According to that tool (and many others) my site is considerably faster than his. However, when I check in the MozBar, the result for mu site is less than 0, around 1 second but his is -1403106240.403 seconds. So how do I get to such a result? I did everything, optimization, cds, etc...
Moz Bar | | branimir.morfov0 -
Moz Local | Empty page "Categories"
Dear Moz, Another error, the following url loads an empty page https://moz.com/local/categories Please review Thanks!
Moz Bar | | Bio-RadAbs0 -
Clarify "broad keyword usage in page title"
Hello Page grader has two different grades for page title that I want clarification on. There is "Broad Keyword Usage in Page Title" and "Exact Keyword Usage in Page Title". Googling around about and searching here I have found that "broad" seems to mean the keywords should be used throughout the page, rather than just in the title and header. Which makes sense as this is a kind of check to ensure the page IS about the keywords and not something unrelated. But what is meant by "broad" usage in the page title? This refers specifically to the page title and not the whole document. My best guess got me to this, given the keyword "Visit London Today"; "Come and visit London today" - exact match only "London - visit today" - broad match only "Visit London the city of dreams | visit London today" - matches both That could be complete nonsense, but basically is broad usage the use of keywords scattered in the page title? Thanks.
Moz Bar | | yolkcreative0 -
"Avoid Keyword Self-Cannibalization" - can't find the problem
Hi, I understand what this means (or at least I think I do!), but I can't find where the problem lies. The keyword is "fire warden training" and the url is http://www.tutis-fire.co.uk/fire-warden-training-courses/ If anyone could lend a helping hand, I'd appreciate it.
Moz Bar | | Gordon_Hall0 -
Moz "Crawl Diagnostics" doesn't respect robots.txt
Hello, I've just had a new website crawled by the Moz bot. It's come back with thousands of errors saying things like: Duplicate content Overly dynamic URLs Duplicate Page Titles The duplicate content & URLs it's found are all blocked in the robots.txt so why am I seeing these errors?
Moz Bar | | Vitalized
Here's an example of some of the robots.txt that blocks things like dynamic URLs and directories (which Moz bot ignored): Disallow: /?mode=
Disallow: /?limit=
Disallow: /?dir=
Disallow: /?p=*&
Disallow: /?SID=
Disallow: /reviews/
Disallow: /home/ Many thanks for any info on this issue.0