How to connect the right GMB listing?
-
I have a Moz Local listing that has found the correct FB page but it isn't connecting/syncing with a GMB listing. I have given it a week but still nothing on GMB. Will the Google+ page that I link to in Advanced > Social Media URLs be linked with the Moz listing?
What is the best practice to tell the Moz Local listing what GMB listing to sync up with?
-
Hey there Cory,
Moz Local picks up a corresponding GMB listing automatically, provided there are a few specific things in place on that page as listed above - if we still aren't picking up the Google Maps listing, we can definitely investigate further for you.
Cancelling your existing listing and repurchasing won't have any effect if, for your current listing, we are already running into trouble finding the listing on Google.
Could you pop over a message to help@moz.com so we can take a look into your account for you?
-
Can I get my money back on the listing I have purchased and then purchase a new listing with the correct GMB page sync? I have updated the GMB page to match my current MOZ listing but I have not seen it sync yet.
-
Hi Cory!
This is a problem with Moz Local that we found. Sometimes the Moz listings don't recognize the correct GMB page, and if you purchase the listing without the correct GMB page, it's nearly impossible to get it to sync afterwards.
Your best bet would be to not purchase the paid Moz local listing just yet and keep checking in on it to see if it eventually picks up and recognizes the GMB page. If you purchase it without the listing, your local SEO score will be off. We've tried linking the GMB page for clients in the social profiles section, but this doesn't seem to work.
Unfortunately, until there is a way to manually add in the profile and get it to connect, your best bet is to wait or to purchase the listing knowing that your score will be slightly skewed.
-
Hi there Cory!
No, the Google+ page that you link to within the Moz Listing won't necessarily sync with Moz Local.
Is the problem that we aren't locating the Google page in general via the Check Listing tool, or that we seem unable to sync from the Google My Business tab on the left hand side of your Moz Local dashboard?
If it's the first option, here's a list of the criteria for the sources that will enable us to validate your listing:
- The name, address, and phone number (NAP) listed on the page must be an exact match with the listing in Moz Local.
- The primary phone number listed must be a unique local number or a toll-free number.
- The business must not be listed as a “service area business”. A service area business displays with the street address being hidden, as well as the listing not being surfaced through the Google Places API (which is where we pull the listing details from).
- The listing must be verified by postcard. As a note, it may take a couple days after the postcard verification process for the listing to be available through the Google Places API.
- The listing must be completely searchable through Google Maps, with the full NAP listed correctly.
If you're still encountering issues after taking a look at those factors or this is related to the Google My Business Tab, then I'm certainly happy to investigate - it would be great if you could pop an email over to help@moz.com, just so we can investigate directly via your account:).
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Correct GMB page is not being pulled to validate in Moz Dashboard
Hi, I have a client who will be purchasing a Moz Local package. They have 1 main location and 11 off-site locations throughout the city. I am trying to validate the last location through the dashboard but the correct Google My Business page is not being pulled. I went to the backend of the Google My Business page and there is a banner saying, "Your business is verified. Listings may be reviewed for quality and can take up to 3 days to be published." This banner has been present for almost 3 weeks now. The Google Business pages were bulk verified and only this one page is pending review. Does anyone have insights as to why the page is still pending review? If the page is verified, why is it not being pulled to Moz Dashboard?
Moz Local | | FSCInteractiveLLC0 -
Updating Local Listings that Moz Local Won't Update completely?
I use Moz local and have for over a year, so my profiles should all be spot on by now. How can you update some inconsistent info that Moz does't provide or is not updating. I have tried to go in and claim some of the listings that the information isn't filled in properly or the ones that don't have the categories filled out that I know Moz Local won't do, but it is saying it is managed by Moz and won't let me claim it. What can I do.
Moz Local | | photoseo10 -
My Local listings are not showing in Moz
Hello, Our company recently moved offices, so last week I updated the contact details on all the directories we were on and created a few. These include Facebook, google plus, Google business listings, Bing, Scoot, Factual.com, Central Index, Thomson local etc etc. I have re-checked and the details are all correct - address, name, website, telephone number - however when I check my local listings in Moz, only two are showing. Is there anything else I can do?
Moz Local | | DaltonsBusiness0 -
Is there a way to transfer ownership of a Moz Local Listing to another account?
I have a past client who is interested in taking over the management of their own Moz Local account. I've looked through the resource material, but have not found any information on if it is possible to transfer ownership. Has anyone else had experience with this or know a solution? Thanks!
Moz Local | | IlluminousGwen0 -
Not able to validate my listings in Moz Local.
Hi Team, I have recently updated my location listings in Moz Local and I could not able to validate those listings & move it to "ready to publish" section. Also, I have all the listings that are perfect & verified in Google business but Moz Local could not retrieve my listings from Google and not allowing me to validate it. I have provided below the screenshot of the not validated listings from Moz Local dashboard. Please look in to it and provide me the solution as soon as possible. Thank you, WjWEcOh.png
Moz Local | | Luckydtech0 -
Uploading CSV for MOZ Local: The CSV you uploaded contains no listings.
I keep getting this error message. I'm not sure if I'm doing something wrong, or what. Basically, I have filled in all the information, and not edited the parts where I have no information to populate. Gives the error: The CSV you uploaded contains no listings. Thanks.
Moz Local | | Sirian0 -
My listings have shown 'Update in Progress" for over a month now. Any timeframe for how long this process takes?
I would appreciate more information as to how this process works and why my listings seems to be in 'update in progress' limbo. Thank you
Moz Local | | leerosen0