Facbook ads
-
A client of mine is being held hostage by their facebook managers and refusing to give access to their ads - any way to get facebook support on this?
-
David,
Because you can only have one ad account on Facebook this is common practice. Giving access to the add account to the client could compromise the ad campaigns that they are running for other clients.
The client should be able to see the results of the ads from within their Facebook page under publishing tools. and under insights. However they will not be able to see the cost of each ad. The company should provide the invoices generated by facebook. These can be distributed by client if necessary.
-
The client was never given access to the ad account that is being used to runs the ads for them even thought it is billing their cc. The agency claims that industry standard is to not provide access. I spoke to facebook and they said they cant help. I was wondering if this is a common issue?
-
Hi David,
Could you give us some details about the situation?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Searching For LinkedIn Ad Agency
My organization is looking to do paid social on LinkedIn but we are having trouble locating a agency that can handle our unique needs. Does anyone have a recommendation for an agency that specializes or has had success with LinkedIn advertising?
Social Media | | inhouseninja0 -
Facebook Lead Ads to email
I am trying to find the best way to get information from submissions that come from Facebook Lead Ads to be sent straight to email. I believe the way to do this is to configure a CRM. Does anyone know though of a free CRM to use that will enable this to be setup?
Social Media | | Gavo0 -
How to see all our ads' relevance scores in Facebook reporting all at once?
Hello, We run Facebook ads for 30+ companies each month. We have not found a way to quickly monitor relevance scores from all our clients in one reporting format. Right now, we're still going into the ad account for each client, then into each ad to check the relevance scores, either in Ads Manager or Power Editor. Is there a way we can pull up relevance scores from all ads across clients in one fell swoop using Business Manager reporting features?
Social Media | | ReunionMarketing0 -
Adding links to FB, Googleplus, pininterest, Twitter
HI everyday we are posting new product detail url to FB, Googleplus, pininterest, Twitter. 1. Will this have any value at all in SEO? and also we get question related to the products, we are thinking to post on FB/Google plus with urls and answer.. 2. wht do you think? Pls suggest.. thanks We have blogs in http://domainname.blogspot.in/ and domainname.wordpress.com
Social Media | | Rahim119
we are also pasting the links and some write is happening there as well..0 -
Is there a Facebook Ad equivalent to Google MCC?
Hi Mozzers, Really unsure if we are missing something here, but whilst trying to set-up paid ads for some of our clients on FB we have run into a significant issue. We need to be able to allow FB to debit multiple business accounts for varying ads on different pages. However every time we try to access the ads manager to set-up a new ad, FB takes us to the individuals (the person logged in to the page) account, rather than creating an ad account for that page/business individually. What are we missing? We use Google MCC for managing our PPC campaigns and so wondered if there is anything similar we can use for FB? Or any other recommendations on how to get round this without dragging each client into the office and asking them to log-in so that we can set these up? Thanks!
Social Media | | Silkstream1 -
Are Facebook ads a waste of money?
Possibly a contrivercial topic as it depends on the business industry and other factors. Although when we have created targeted ads, say for example British people who live in London, aged between 30-55 as our 'targeted audience', set the ads live and we get nothing but fake followers and people from eastern countries. It seems to me as a complete waste of money.
Social Media | | Jseddon920 -
Will Google+ pages be added to social tracking soon?
Google+ and YouTube are important social media networks for several of our clients. Are you planning to add them soon? Thank you.
Social Media | | pheffernan2 -
Constantly randomly rejected Facebook ads, how to solve this?
Im pulling my hairs out literally, Facebook has been constantly rejecting my ads, throwing away All the work it took the campaigns to set them up. This is getting frustrating since I allways get the same "image" reason. What bothers me is the themes are similar to previously approved ads and I for one cannot find a reason on their lists for the rejection. So I was thinking of just resending the same ads with a higher bid, to test if they approved them or not, but don't know how this will work. Is there a way to contact them to actually tell you what they think was wrong? Is there a chance to file a complaint for the rejection of the same ad with different targeting just on different dates? Im really really stressed out since ive lost 10hours of work dealing with this constant rejection nonsense.
Social Media | | makote0