How can I change my Google Business to be a non local business?
-
Hey guys,
Do you know how to change my Google business account to be a non local business? I want my Google Knowledge Graph to be clean and neat like this. Does it mean that this company doesn't claim the business? Will removing the address from the Google My Business solve it (which I don't know whether we can take down the address)?
Thanks
-
Hi Attic,
Kris is correct that you can alter the settings in your Google My Business dashboard so that Google won't display your physical address, but this will not change the type of knowledge panel you're receiving. It will still be a local knowledge panel.
Kris - thanks so much for the excellent advice to Attic about changing these settings. On the city centroid tip, this phenomenon has been largely replaced by the user-as-centroid phenom. You're right that the city centroid did appear to exert influence at one time, but these days, the location of the user tends to override any other centroid concept which was previously in effect.
-
Under business settings, click the My Business Dashboard -> Info -> icon Button next to the address. Click the yes button that says "I deliver goods and services to my customers at their location"
From there, click on the service area radius and uncheck the box that says "i also serve customers at my business address. Your address will be hidden from the public if this box isnt checked.
*Tip-- The closer your address is the the city centroid, the better your search results...hidden or visible.
-
Hi Miriam,
thanks for your response. Yes, I do have a physical location. However, the nature of my business doesn't need me to meet face-to-face with clients. My location is not an advantage for my business. The environment is sketchy and I am in an old office building. I am afraid it will impact the client's perception. Since I already have a Google Business with this location verified, can I remove the exact address and replace it with just the name of the city?
Cheers!
-
Hi Attic,
I believe what you're saying is that your business is currently listed in Google My Business as a local business and is therefore being given a local knowledge panel when people search for your business by brand name. But, you wish you were simply being given a brand knowledge panel instead of a local one. Is that right?
If I've understood correctly, then, no, you do not get to choose which type of knowledge panel Google displays for you. If your business model is local, Google will display the local knowledge panel. Does your business have a physical address and does it meet face-to-face with clients?
-
Hey there,
You can find the answer to your question in this thread here on MOZ.
Hope it's what you are looking for. Cheers, Martin
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Local SEO for E-commerce
Hi there I am running an ECommerce site that supplies products globally! We have 2 administrative offices - the UK and Ireland. When setting Google my business, do you suggest setting 2 listings - one for the UK and one for Ireland? Both listings will link to the same E-Commerce homepage but with different phone numbers. Please give me advice=)
Local Listings | | Insightful_Media0 -
How Do I Remove Address from Google Business Page?
Not very up to date in handling local listings, so here's my situation. I have an office that is not going out of business, but instead going virtual. So that physical address will no longer exist but the team is intact. So I am dealing with the Google Business Listing page for this office at https://business.google.com/ In the "Published on" section, it has Google Search, Google Maps, and Google+. I want to remove it from Maps and the address from this account. There's an address for this store, but editing it only seems to allow changing, but not removal. There is also the option of "Mark as Permanently Closed", but surely that isn't the best option since that will leave a nasty red "PERMANENTLY CLOSED" in the results when searching. What's the best course of action here?
Local Listings | | nbyloff0 -
How do you select a Google category for the SERPs?
Recently I was looking up law schools in Texas and came across a SERP listing I had never seen before. Google provided the category "law school" and narrowed it down by geographic location. I checked the code on both websites for schema and was unable to locate it. Furthermore, one GMB listing was claimed and another was not. I'm wondering why both Texas A&M School of Law and Houston College of Law showed up but University of Texas Law School did not. I have attached a screenshot of the SERP to see if anyone has seen this before or can provide any insight. Search term was "list of law schools in texas" but the same snippet showed up for "best law schools in texas." Thanks 8XHvZt4.png
Local Listings | | DigitalMarketingSEO0 -
Reliably Tracking Google Snack Pack Rankings
I have yet to find a way to reliably see my "snack pack" standings without going all out and using a VPN. I have moz pro and it looks like I can only track organic and local organic rankings. Anyone have a solution?
Local Listings | | zact10240 -
Google My Business
I have a quick question about Google my Business listing. If moving a business to a new location, would all you need to do is edit the listing with the new NAP? The business is verified. Would I need to do anything else? Thanks for your help.
Local Listings | | Kdruckenbrod0 -
Local Rankings for Second Business Location in the SAME City
I have an issue regarding local rankings for multiple locations within the SAME city, and I'm hoping to start a productive discussion about the various options for helping a second location gain visibility in the local pack. Here's the context…My business is an electronic cigarette shop in New Orleans, called Crescent City Vape. Our first location (Uptown) opened up a year ago and ranks very well in the local-pack as well as organic results for target keywords, as well as brand terms. Our second location opened up 2 months ago, also in New Orleans (Lower Garden District), about 3 miles away from the first shop. This shop, however, is not visible locally or organically, unless we get extremely specific with a branded search query like "Crescent City Vape Lower Garden District" or "Crescent City Vape St. Charles Ave." It does not rank locally for "Crescent City Vape" or "Crescent City Vape New Orleans" We have one website: crescentcityvape.com -- and both shops have a location landing page on the main site: crescentcityvape.com/uptown
Local Listings | | djreich
crescentcityvape.com/lower-garden However, when we launched our local SEO work for the first shop, we used the homepage as the URL in Google+ Local, as well as all of our citations. When we launched the second shop, we used the location landing page as the URL for G+ and all of our citations. We also added a location modifier to the business name on G+ Local: Crescent City Vape - Lower Garden District Both shops have 5+ reviews on Google+ Local, and both shops have citation profiles that are better than any other competitor. I'm confident that the local SEO basics are covered…and this is evident from the solid local and organic rankings for the original shop. My concern isn't that the second shop is ranking worse than the first. I expected this. But I am very concerned that the second shop doesn't even rank for a branded search like "Crescent City Vape." You have to get unrealistically specific with local descriptors to see the G+ local result for the second shop. e.g. "Crescent City Vape Lower Garden District". Here are some of the options and questions I've been pondering. Would love anyone's thoughts on what's worth trying and what might be too risky…since obviously I do not want to sacrifice rankings for the original shop. Changing the G+ URL of the second shop to the homepage (rather than that local landing page). In this case, G+ pages for both locations would link to the homepage. Then updating Moz Local and other citations accordingly with the URL as the homepage. My concern is that this will end up hurting rankings for the original shop more than helping rankings for the second shop. Removing the location modifier from the second shop's Google+ Local business name. When you google "Starbucks" or "McDonalds" you get a local-pack that usually includes 3 of their locations in the pack, and none have location modifiers. I'm wondering if the modifier is sending the wrong signal, because right now, when you Google "Crescent City Vape" only the original location shows up with a local result. Changing the modifier for the second shop's Google+ Local business name to something like "Crescent City Vape: New Orleans E-Cigs". Some of our competitors have added keywords to their G+ names and it's been effective for them. I know this is not aligned with Google guidelines, and may be a risky play. We don't have anything to lose with the second location if we try this…However, is there any chance this would negatively affect our original shop's rankings (since it's the same domain)? If we went in this direction, should I update our citations accordingly? And build new ones with this new "name"? Does page authority of the business URL have an impact on G+ Local rankings? i.e. would building quality links to the local landing page have much of an impact? i.e. is that a productive use of time and resources, as opposed to promoting the homepage and other more important landing pages? Appreciate your thoughts and feedback! Hopefully this discussion will be helpful for other businesses trying to rank for more than one location in the same city. Thanks!0 -
How does google choose the local searches?
In a larger city (london for example) when there are dozens of one specific industry, how does Google choose who to show in their local results? For example if I type "solicitor london" it shows me 7 local results, but I know there are far more than 7 solicitors in London. Do they change as frequently as the rest of the serps or is there something you can do to ensure you get in that local search? Added to this, does being part of a chain/franchise make a difference? Help/thoughts/advice would be appreciated.
Local Listings | | Gordon_Hall0 -
Which Local Listing to Delete?
A local business has two Google+ Local listings: an unverified unclaimed listing an unverified, but claimed listing Both are duplicates with correct address and phone numbers. Listing 1 ranks. Listing 2 doesn't rank. Should I: A) report listing 1 and verify listing 2, or B) claim and verify listing 1 and delete listing 2 With A there's a risk of killing a listing that's ranking well and not getting a replacement. With B there's a chance of going against Google guidelines, as I understand claiming duplicate listings is a no-no (?) Suggestions? Thanks!
Local Listings | | MatterSolutions0