I want to Moz refund my money. My trial just expired and i had forgotten to cancel
-
Hi,
As the title states, I forgot to cancel our subscription before the trial expired and was charged USD 159.00. The product isn't a good fit for us at the moment. Will look at in the future again.
Thanks
J
-
Hey there! Tawny from Moz's Help Team here!
We'd be more than happy to help you out with a refund! Just shoot us a note at help@moz.com and we'll take care of it ASAP.
Thanks!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz rank tracking with new subpage address
Hello, I have built a new website and the subpages web address are new. I haven't made a redirect yet but I am about to do it. How do I continue keeping track of my ranking evolution in moz. Do I need to indicate the new web address ? or once the redirect will be done will moz continue the tracking of my keywords showing the old web address but tracking the new address ? Thank you,
Product Support | | seoanalytics0 -
Duplicate page content on Moz PRO - http://www and http:// problem
Hi Moz community, My Moz Pro writes 555 duplicate content errors, when i click on the page address to check witch page duplicate, it gives me the same page address without WWW. http://www.domain.com/page Duplicated: http://domain.com/page The first thing i checked is my .Htaccess file.. , I found out i have a www redirection that redirect everyone without the "www" to the full domain with the "www" - and it works perfectly on the browser. The code that redirect: RewriteCond %{HTTP_HOST} !^www.
Product Support | | DigitalST
RewriteRule ^(.*)$ http://www.%{HTTP_HOST}/$1 [R=301,L] I'm trying to figure out why Moz Pro gives me these errors, Thanks in advanced 🙂0 -
Invalid charged 99$ in trial 120 days
Hi i got a coupon code from a hosting company for Moz seo 4 month free trial however after registering and entering my information i was charged 99$ even though it said todays charge = $ 0 i would like a refund as it doens't seem to a be a free trial
Product Support | | onuland0 -
Moz Pro Reports - Can I create Monthly client reports?
I am just trying to work out if I am able to create monthly SEO reports? I see that when setting up a custom report in my campaigns, i can get it to run daily, weekly or monthly. But i'm just double checking that if i set the reports to run monthly, its going to collect all of the data from that full month, not just grab the data from the most recent week? Thanks
Product Support | | SWD.Advertising0 -
Cannot Access Moz Analytics
I've been trying to access Moz Analytics for over a month but have continued to see this error message: http://screencast.com/t/GMnN6l9WEI tried on all browsers and cleared my cache. The login works, because I am able to access it on other computers but not on my primary computer. This leads me to believe that Moz' servers are blocking out my computer's IP address for whatever reason.I've tried emailing the help team and calling but have not gotten any sort of response so far. Anyone have a solution?
Product Support | | EvolveDigitalLabs1 -
Is anyone else having problems with Moz Analytics?
None of my campaigns are updating, and one is not showing any data (even old data)
Product Support | | DarrenD0 -
Maybe a silly question but do Moz write guest blogs? If so, who do I ask?
We have refreshed our website and, to supplement the content we write ourselves, we just want some nice, simple, quality written content from our suppliers, of which Moz is one. I'm probably being stupid, but I can't (yet) see how to contact anyone at Moz directly. While my search continues, I'll post this question.
Product Support | | TheInternetWorks0