How valuable is non-local organic traffic for local business?
-
Hey friends!
I work for a local digital marketing agency in Greenville, SC – serving primarily local small businesses. Over the past six months, we've increased our monthly organic traffic by almost 100%. The majority of this traffic is coming to blogs we've written over the past year on industry topics and trends. I love seeing our traffic increase, but it hasn't necessarily translated to more quality leads. Conversion numbers have largely remained the same. I think one reason is that a lot of this traffic isn't local.
Here's my question: as a local business, how valuable is content that ranks well and drives organic traffic, when the traffic isn't local, and from users we would never work with?
A lot of this content has earned links and grown our authority, so I suppose we've seen benefit, but I'm struggling to convince myself that it's really that valuable. I know local content is key, but it feels like what we want to educate on isn't searched locally.
Would love to hear your thoughts! Thanks!
-
Thumbs up, Sean!
-
-
Hey Sean,
Hope you reported the fake address listings. Those are the ones that Google will actually remove!
-
I recently had some issues with an individual who was actually opening several fraudulent scammy businesses from P.O. Box addresses and UPS Stores for the purpose of getting the SEO benefits received on a local level. for one thing having relevance to be in big directories will gain your site authority (Not all directories do but, white pages, yellows pages, definitely the chamber of commerce)
Additionally, that whole #1 organic 33% of searches statistic definitely get's thrown out the window with the implementation of a map listing. This in combination with the bidding war typically seen above any valued local key term, I'd be impressed to see #1 organic banking 18% of traffic referred from Google. I don't have numbers to back it's just a hypothetical guess. Metaphorically it's like going from a simple game of Texas Holdem to Omaha Hi/Lo split and not knowing how to scoop the pot LOL!
I see only percs from the versatility of benefiting from local and national search results.
-
Hey Miriam! S'been a while : )
-
My pleasure, Brooks. I always enjoy your contributions here very much!
-
Thank you so much, Miriam, this is very helpful!
-
Thanks Nick, good word: that valuable content and positive site-wide metrics should always benefit the site and brand in the long run.
-
Very fine suggestion, Chris!
-
I've engaged with local marketing companies who had big plans for bringing in nationwide leads and had little care for developing their firm's local relevance. Nor did they have an understanding of the difference in difficulty for a small marketing company to convert local leads into new business vs. converting geographically diverse leads (which they struggled to get anyway).
As a small marketing company, the sweet spot is definitely local business and no doubt, in Greenville NC, there is more business than you can handle. There are so many ways to develop content that will put your firm directly in view of local businesses that need you and that will pay for your services. It requires an embrace of your locality and a creative exuberance for content about it and forgoing thoughts of leads coming in from all corners of the country. If you do those things well first, leads will come from other places.
You say you write blog posts about industry topics and trends. As I'm sure you've noticed, so does almost everyone else, right? Why not get creative in combining marketing topics with the life and times of the typical Greenvillian? I guarantee you will enjoy the writing much more and your traffic will start coming in from closer to home.
-
Hi Brooks,
This is such a good topic. It's one I've encountered previously.
So, the issue is that your particular business model has national applicability. Digital marketing is a topic of national/international interest, vs. if you were creating content for something like your local farmer's market association or something along those lines.
Despite this, as you've realized, the national interest your content is earning (congratulations, by the way) is building your authority relative to its topic. In a RankBrain environment, this is definitely a good thing. Appearing as a result for national searches means you are also appearing as a result for your target clients in South Carolina when they do those same searches. Remember, too, that organic authority underpins local rankings. So, there is no negative here, if Google is more and more associating your domain with expertise on a set of topics.
Basically, you are in an enviable position here to turn a good thing into a better thing! The leads you are getting from non-local clients could actually be a wonderful opportunity for you to create some goodwill, both B2C and B2B. Hopefully, Brooks, as an active member of an industry, you've gotten to know some other good folks at quality agencies. Instead of just turning these leads away, why not refer them to people you trust? And, ask friendly colleagues that if they ever get leads from businesses in SC, they think of you, as your business thrives on serving these particular customers. I have found, over the years, that potential clients sincerely appreciate being referred to a trusted source. It's such a confusing world out there, sadly littered with scammers, and you can help out a business owner in an important way by doing more than just saying "no".
Hope these thoughts are helpful!
-
If the blog posts have good user metrics on them (time on site, pages per session, etc.), it should, in theory, help your website rankings over time. The agency I work for has run into this as well, where the website traffic will increase, but leads will remain constant or won't increase near as much.
I say there is a positive benefit as your blog posts could get increase brand awareness, and maybe get referenced and linked to, which helps your overall website authority, but it is definitely a long game, and the short-term benefit will be very little.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved GMB Local SEO question
I am trying to diagnose how one particular competitor is smoking us in local rankings. I came across a text field “Service Details' within Google My Business Services. This allows me to put in a brief description of each service we offer. My thought is that this could be a good place for keywords. That said, the descriptions are not public facing (or to the best of my knowledge) so I am reluctant to do all the work for nothing. I am wondering if anyone has filled these out and if there were any noticeable results. Any insight is appreciated
Local SEO | | jorda0910 -
Why no backlinks from popular local news portals?
Hi friends. I build link portfolio for local businesses and found out that publishing payed news articles in biggest local news portals we never see backlinks coming from these portals. Interesting is that these articles even appears in google search. Backlinks is correct with anchor text. How is it even possible? For example latest article https://www.delfi.lv/bizness/komerczinas/kravu-parvadajumi-ar-temperaturas-rezimu-lielakie-izaicinajumi.d?id=52924741 or this https://www.tvnet.lv/7092731/es-ierobezojumu-ietekme-uz-kravu-parvadajumiem Stuff swears there is no restrictions. They even asked extra money for google indexing. You can see there is correct link in article. Any suggestion or idea how is this possible would be highly appreciated.
Local SEO | | netcomsia0 -
Outbound Links for Local SEO
I am working on building an area guide page for a local hotel website. The hotel itself has a lot to offer in forms of on-site entertainment and they are concerned about sending people away from their website (and their business). However, it's also important to write about the area and local attractions in close proximity to their hotel for many reasons, including building local authority. Is there any benefit to adding links to the Google My Business/map listing of the local attractions? Or can we just simply not include external links?
Local SEO | | triveraseo2 -
Going from a national to local marketing strategy
I started my graphic design business (imageco.com) after the dot com industry collapsed in 2001 and there were virtually no jobs to be found, I focused mainly on logo design and ultimately figured out a way to drive quite a lot of traffic to my site by the means of creating directories for printers in every major city in the US. It worked exceedingly well for many years but eventually I had a lot of copycats use this technique and ultimately it pissed off quite a few designers around the country and I was reported one to many times to Google and was forced to make some changes. So I dropped the directories and redesigned my site and stuffed as many place names in the site as I could so I wouldn’t lose all my traffic, it worked for a while but ultimately my site has drifted further down in the serps and with the advent of Google Local my traffic pretty much disappeared. Furthermore with the surge in crowdsourcing businesses like 99designs the value people placed on my logo design services dropped to a point where there just wasn’t much reason to go after a national market anyway. I’m not proud of how I built my business but I don’t make any excuses for it, I had a mortgage and a family to feed so I did what I needed to do. I’m now at the point where I’ve decided my best option is to move away from logo design and redefine my business as more of a visual identity/graphic design company and go after the local market. I live in the Seattle area, Bellevue to be specific and the economy is such that I know there is a ton of local opportunity that I'm missing out on and I want to focus my marketing efforts here. My question is what is the best way for me to do this? I focused mainly on logo design for nearly 20 years and my keywords are built around logo design for which I still hit fairly well on but I need to expand my offerings and want to redirect my efforts at turning up on local searches for other terms like graphic design, web design, print design, etc. I don’t necessarily want to instantly drop all of the landing pages I created for logo design because that is still where the majority of my business comes from but I’m fairly certain that these landing pages have me Pigeonholed as just a logo designer. Do I need to delete everything and start completely from scratch or is there a less extreme approach to making this kind of transition? And once I do make these changes what might be the time frame for turning up better locally? I’m in the process of redesigning the site, updating my portfolio and writing all new content and could really use the advice of this community. Thank you!
Local SEO | | Imageco0 -
How important is citations for an online business?
If you run an online business, just how important is citation building? Our client does not want to disclose her physical home address from where she operates and the campaign does not consist of any local keywords. Should we then focus on link building and growing the site's DA instead? As well as getting onpage elements optimised. Many thanks in advance for your input!
Local SEO | | Gavo0 -
Does blocking traffic from a country via a firewall affect my ranking?
The main conversion point on my site is a contact form completion. Approximately a third of my conversions last year were from an international country we don't sell our services in, and all those conversions were attempts to sell us services. We are considering blocking the traffic to the site from that country. I'm trying to figure out if that will negatively affect my SEO rank here in the US before we proceed with that plan. Does anyone have any experience with implementing this tactic?
Local SEO | | Bear.Group0 -
All of our clients are showing an increase in traffic from Brazil?
Hello, I am concerned as all 30 of our clients show traffic coming from Brazil-and they are all locally-serving businesses. What's more, the visitors from Brazil is increasing in GA. It's looking more and more like our competitor is trying to thwart our good rankings by using some overseas IPs to mess with traffic. Is there anything I can do? There is no reason why any of our clients would be relevant to Brazil, as they serve only local clients. Any help would be greatly appreciated! Thanks
Local SEO | | lfrazer0 -
I am ranking for local broad terms, but I am not ranking when geo-modifier is included.
I have noticed that my rankings for broad terms have dramatically improved in the area I service. But, when I put the broad term in my search query with a geo-modifier I notice I am still not ranking even though my domain authority and page authority is higher than the competitor who is ranking. Why might this be? I am not penalized, or have a manual action. I am also featured in more hyperlocal niche directories.
Local SEO | | Ideas-Money-Art0