Why No Goal is recorded in Google Analytics
-
Hello,
I am not sure if i made an error. Can someone please point out.
On our sales form, when a user submits the form, the URL displayed is -
I created a Goal like this -
1 ) Under Goal set up, i choose Template option
2 ) Under Goal description, i choose Type > Destination
3 ) and finally, in Goal details field,
destination equals to /thank-you-2/
But, no Goal is being tracked.
In the first step, should i have selected 'Custom' instead of 'Template'
Thanks
-
To be honest, I always do everything custom and it has been years since I touched the templates
but yeah by default I create such goals as a custom destination based goal
-
Thanks for helping me out. I will try the fix as mentioned by you.
"As it's a destination Goal, i though Goal set up should be Custom rather than Template"
What about this one. Don't you think that Goal set up should be Custom rather than Template.
-
This is kind of a dirty band-aid / hacky fix, but I'll try to help you out
For some reason your GA is writing your landing pages wrong e.g:
/resources/x-y.com instead of /resources/
So surely this means, that if you put in the destination URL into your GA of:
/thank-you-2/x-y.com
... then GA will be able to track that URL
I mean, ideally you'd want to fix the fact that GA is writing the URLs wrong. In the short term; if you can't do that, go with it instead of fighting against it. It might just work (for now)
-
Thanks effectdigital. I was anxiously waiting for the answer.
The landing pages are written like this in GA interface -
/resources/x-y.com
/support/x-y.com
Website URL is - https://x-y.com/
x-y.com is being added after every landing page URL (i checked this is because of incorrect default settings. )
The default URL is - x-y.com
So, should we ask the client to remove this setting. Will the Goal will be tracked correctly.
As it's a destination Goal, i though Goal set up should be Custom rather than Template.
Thanks
-
What you have tried should work, though obviously if your landing pages are being written incorrectly in the back-end of GA that could mess with things. If tracking is not present on your thank-you page, again that could cause a problem. Another issue you may face, is that your IP address may be exempted from tracking (or your browser may be setup to deny tracking). If either of those things are true, then obviously you can't use yourself to test the tracking (unless you use a VPN and a fresh browser). Another thing to remember, goals are not tracked in real-time. You would likely have to wait until the next day to see goal values increase (or at least several hours)
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How do you analyze a traffic drop with no historic Google Analytics data?
A client of mine has a large website with multiple sections (shop, forums, articles, etc.) that apparently had a significant reduction in rankings, traffic, and sales in the past. However, historic Google Analytics data is not available for the site, and I'm having troubles identifying anything concrete about the traffic drop, such as when it happened, what pages/sections it happened to, etc. The shop traffic drives most of the revenue, but it's a small number compared to the forums traffic, so it's hard to pick anything out of top-line trends like SEMrush offers. What tools or strategies might help in this situation?
Reporting & Analytics | | AdamThompson0 -
Google Analytics Organic Accuracy?
Hi, On a cool summers day, I was quenching my thirst for SEO Knowledge in the depths of Google analytics, When I stumbled upon a most troublesome sight. I was Browsing the data inside Acquisition->Keywords->Organic and comparing them to Acquisition->Search Engine Optimization->Landing Pages, to find the results quite questionable.. Since Keywords->Organic measure the visits from the organic results, and Search Engine Optimization->Landing Pages measures the clicks onto one of my landing pages from Google, I assumed they should be the same or very close, (besides Keywords->Organic having visits from other search engines) but they were not the same, as a matter of fact it was telling me that Keywords->Organic visits = 1,474, 27.19% of total(5,422) and Search Engine Optimization->Landing Pages, clicks = 1,548 154.80% of total (1000). Even worst the Search Engine Optimization -> Queries clicks = 1,123, 160.43% of total(700). I have been searching, and come up empty handed in the answer so does anyone know why Google is showing me different results and strange numbers that don't make sense? Any information is greatly appreciated?
Reporting & Analytics | | KBB_Digital0 -
Using Google Analytics network service provider
Hi What are people's views on using the Technology > Network > Service provider part of Google Analytics as a way to find companies that have visited a website? Then potentially contact them companies etc? Thanks
Reporting & Analytics | | Hughescov0 -
How do I set a filter in Google Analytics?
I want to filter out direct traffic from the service provider msn. For some reason they are crawling our traffic and its throwing off my data. So I want to exclude direct, but only from msn. Would I set my first filter for direct then msn or vice versa? Thanks
Reporting & Analytics | | EcommerceSite0 -
My GA code is on my site but Google Analytics isn't being pulled into SEOMoz...why?
The CEO wants me to present an SEO plan next week for three of our sites; however, I got this message when I went to campaign overview tab: "It appears there's a problem with our connection to your Google Analytics account. Please go to your Settings page to update your connection." I double-checked the GA code and it's the same on both our site and in SEOMoz...what gives? I clicked on Choose Your GA Profile->Set GA Account and Profile then got this warning: "Are you sure you want to change your Google Analytics connection? Changing your connection will reset our cache of your historical GA traffic data." I need this data pronto so I can set strategy for three sites; any help would be greatly appreciated! Darrell
Reporting & Analytics | | AdviceElle0 -
How do I manually add transactions to Google Analytics
We are seeing Google Analytic's drop transaction on our site so therefore all the figures are skewed. Is there a way I can manually add transactions to GA to cover the missing one?
Reporting & Analytics | | Towelsrus0 -
What's the final word on Image Search tracking in Google Analytics?
Sorry if this has been answered but I can't seem to get a straight answer to my questions by searching around. How is traffic referred by Google Images counted in Google Analytics? I know it used to be referral traffic from google.com/imgres. A lot of things I have read say that it should all be under google/organic now, but my site still gets referral traffic from google.com/imgres, so that can't be. However I also get traffic as google/organic that I am pretty sure is from image search, because we don't rank for the keyword normally, but we do for image search. What's the deal? How is traffic from an embedded image in a regular result page counted? How can I segment my image search traffic better? It would be great to see image search traffic as it's own medium. I found a script here -- http://jrom.net/google-images-in-google-analytics -- that looks promising, has anyone used it or can recommend another way? I haven't used the GA API very much so I want to make sure the script is kosher and won't screw up my numbers.
Reporting & Analytics | | tact0 -
Google Analytics - New account creation broken
Is it just me or is the new Google Account Creation button not working. After i set it up, it just simply doesn't save.
Reporting & Analytics | | TheGrid0